David E. freelancer experto en Servicio al Cliente, Traducción al Inglés, Hacer reclutamiento

David E.

Las oportunidades se buscan

0 / 5

Nicaragua
Valor hora:

USD 5,00

Redacción y Traducción

Sobre mí
Experienced Recruiter with a demonstrated history of working in the health care, engineering, automotive and retail industries. Skilled in Customer Service, Translation, Customer Satisfaction, Recruiting, and Project Management. Strong human resources professional with a Bachelor's degree focused in Food Engineering from Universidad Nacional Autónoma de Nicaragua.
Historia laboral
Experience

Stanton Optical
January, 2017—April, 2017
Recruiter
*Cold calling possible candidates to present them with the opportunities available in the company with
the objective of filling the staff of brand new optical stores all across the U.S.
*Using persuasive communication skills to spark the interest in passive candidates who are not
necessarily looking for a new job opportunity.
*Using all available resources such as job boards, social media, networking, sourcing, word of mouth and
any other point of contact in order to find and hire qualified candidates.
*Conducting an average of 50-60 cold calls per day.
*In direct daily communication with top upper management members of the organization including CEO,
Vice President of Operations and Call Center and Operations Executive to obtain real time strategies and
provide updates on the status of the processes.
*Keeping a perfect attendance record ever since day one without a single tardiness.

Concentrix
February, 2013—January, 2017
CB Recruiter
*Conducting a varying amount of phone interviews with candidates who are pursuing positions within
companies such as Humana, Chrysler, Immucor Inc., among others.
*Visually screening an average amount of 250 resumes per day.
*Creating and uploading daily activity reports in the form of spreadsheets that are later reviewed directly
by the client.
*Working and coordinating with local team members as well as US located project managers in order to
assist in more than 8 different projects at a time.
*Providing information to candidates in regards of their progress or current status in their application
process.
*Keeping a perfect attendance record ever since day one without a single tardiness.

Sitel (Wal-Mart Campaign)
October, 2011—June, 2012
Customer Service Agent
*Replying to an average of 7 emails per hour that were sent by customer who had some issue or required
some information about product orders via walmart.com.
*Creating personalized templates for challenging situations in order to provide a satisfactory answer to
the customer.
*Assisting coworkers in regards of the situations they encountered.
*Keeping a consistently high CSAT index.

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