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Creación de una agencia de viajes en línea desde Costa Rica en el puesto de Genérate general, actualmente estoy creando las bases de la empresa utilizando los principios de las Startups.

Coordinador de ventas – UPSSA Travel 2051
Me asignaron un nuevo proyecto Premium que la compañía ganó en marzo 2015; EF Education First es una compañía de educación internacional que se especializa en la enseñanza de idiomas, viajes educativos, programas de grado académico y demás ... Para esta cuenta yo estoy a cargo del departamento de ventas y servicio al cliente; Coordino todo el proceso, desde el primer contacto con el cliente, la venta, coordinación de pagos e informes además verifico que el estudiante llega a su destino. También capacito a al personal de la empresa en el “Know How” del producto. Estoy en una comunicación constante con el proveedor en los EE.UU, con los propietarios de agencias de viajes y los clientes para asegurarme que todo está en orden. Desde el primer mes las ventas van en acenso!

Analista de Planilla – ACE Global Costa Rica 2011- 2014
Cree un histórico de los empleados desde su contratación hasta que la salida de la empresa, cree herramientas para conocer las estadísticas de deserción de la compañía y para tener un perfil de los empleados; ayudé a reducir el tiempo de pago de salarios también en la creación de las cuentas bancaria. Trabajé en mejorar el proceso de nómina, cree diferentes informes proporcionando información valiosa para la toma de decisiones de la empresa.

Gerente de plata en el departa meto de cobro - ACE Global Costa Rica 2008- 2011.
Contraté a un equipo para iniciar una nueva cuenta de cobros hipoteca, creamos herramientas para facilitar el proceso de la operación. Estuve en la toma de decisiones de la operación, en la creación de planes de motivación, informes de previsión y también trabajé con el departamento de nómina en la mejora de la comunicación entre departamentos.

Supervisor de Cobros - Qualfon 2006 – 2007.
Entrené mi equipo dándoles apoyo en su trabajo diario para mejorar como individuo y como equipo. Aprendimos a centrarse en el objetivo principal, sin dejar a un lado nuestras metas diarias.

Agente de Cobro - Qualfon 2006 - 2006
Trabajé como agente de cobro, dando a los clientes del banco un método de pago seguro, les ayudé en sus finanzas para reducir al mínimo sus gastos y les cree arreglos de pago según su presupuesto.

Vendedor de Sitios web - Grafimix 2004 2006
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