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Abril de 2023 - Atual

Responsável pela contratação, gestão da equipe e departamentos da empresa, gerenciamento financeiro, contas a pagar e receber, gerenciamento de fornecedores (nacionais e internacionais) e compras, atendimento ao cliente pré e pós vendas, coordenação de viagens com reservas de hotéis e transporte para o equipe comercial e técnica, coordenação equipes técnicas para manutenção e fornecedores parceiros para execução eficaz de projetos nos clientes finais, gerenciamento de orçamento para as instalações nos clientes para controle de custos e identificar oportunidades de economia e lucro, gerenciamento e criação das mídias sociais e campanhas publicitárias.
- Expansão do Portfólio: Negociou e estabeleceu parcerias com fornecedores líderes de mercado, expandindo o portfólio de produtos e introduzindo tecnologias inovadoras no mercado brasileiro.
- Desenvolvimento de Mercado: Desenvolveu e implementou uma estratégia de parcerias estratégicas, aumentando a visibilidade da marca em e expandindo a presença em novos mercados.
__
+ Gerente de Contas
2012 - Março 2022

Desenvolvimento de soluções personalizadas para Linhas de Produção:
colaboração diretamente com clientes renomados c, desenvolvendo projetos de linhas de produção personalizadas para atender às suas demandas específicas e garantir a satisfação contínua.
- Gestão de Grandes Contas: condução a gestão de contas de empresas líderes, estabelecendo e mantendo relacionamentos sólidos que resultaram em parcerias duradouras e bem-sucedidas.
- Estratégias de Negociação e Relacionamento com Clientes: Compreendendo profundamente os objetivos dos clientes, negociação e apresentação de soluções que agregaram valor, fortalecendo parcerias e atendendo às necessidades estratégicas.
- Reposicionamento da Marca: Conduziu com sucesso a transformação da
imagem da marca no mercado, aumentando em o número de consultas e
fortalecendo a percepção de valor junto aos clientes.
- Fidelização de Clientes: Implementou um programa de atendimento
personalizado, aumentando a taxa de retenção de clientes e gerando
crescimento nas vendas por cliente.
- Superação de Metas: Atingimento de meta, através de uma abordagem
proativa e personalizada com os clientes, negociando e fechando projetos
estratégicos.
__
+ Assistente Comercial e Administrativa
Fevereiro de 2009 - 2012

Apoio a equipe comercial com elaboração de ofertas, coordenação de viagens com reservas de hotéis e transporte para o equipe comercial, atendimento ao cliente prospecção, levantamento de projetos pré e pós vendas, suporte à equipe comercial na coleta e análise de dados para otimização das vendas com foco na elaboração de ofertas estratégicas, coordenação equipes de técnicas para instalação pós venda e manutenção corretiva e preventiva, coordenação de viagens com reservas de hotéis e transporte para o equipe técnica, faturamento de serviços, responsável pela organização de eventos e feiras, desde a contratação do espaço até o gerenciamento de buffet, decoração e experiência do cliente, incluindo negociações comerciais com fornecedores.
- Implantação de Processos: Desenvolveu e implementou processos de
atendimento pré e pós-venda, resultando em aumento da eficiência e
satisfação do cliente.
- Otimização de Custos: Criou e implementou um sistema de controle de horas trabalhadas, reduzindo custos com horas extras e aumentando a
produtividade.
- Desenvolvimento de Equipe: Treinou e desenvolveu a equipe comercial,
aumentando a prospecção de novos negócios e fortalecendo a marca.","rawText":"+ Head of Sales and Business Development e Gestão Empresarial Abril de 2023 - Atual Responsável pela contratação, gestão da equipe e departamentos da empresa, gerenciamento financeiro, contas a pagar e receber, gerenciamento de fornecedores (nacionais e internacionais) e compras, atendimento ao cliente pré e pós vendas, coordenação de viagens com reservas de hotéis e transporte para o equipe comercial e técnica, coordenação equipes técnicas para manutenção e fornecedores parceiros para execução eficaz de projetos nos clientes finais, gerenciamento de orçamento para as instalações nos clientes para controle de custos e identificar oportunidades de economia e lucro, gerenciamento e criação das mídias sociais e campanhas publicitárias. - Expansão do Portfólio: Negociou e estabeleceu parcerias com fornecedores líderes de mercado, expandindo o portfólio de produtos e introduzindo tecnologias inovadoras no mercado brasileiro. - Desenvolvimento de Mercado: Desenvolveu e implementou uma estratégia de parcerias estratégicas, aumentando a visibilidade da marca em e expandindo a presença em novos mercados. __ + Gerente de Contas 2012 - Março 2022 Desenvolvimento de soluções personalizadas para Linhas de Produção: colaboração diretamente com clientes renomados c, desenvolvendo projetos de linhas de produção personalizadas para atender às suas demandas específicas e garantir a satisfação contínua. - Gestão de Grandes Contas: condução a gestão de contas de empresas líderes, estabelecendo e mantendo relacionamentos sólidos que resultaram em parcerias duradouras e bem-sucedidas. - Estratégias de Negociação e Relacionamento com Clientes: Compreendendo profundamente os objetivos dos clientes, negociação e apresentação de soluções que agregaram valor, fortalecendo parcerias e atendendo às necessidades estratégicas. - Reposicionamento da Marca: Conduziu com sucesso a transformação da imagem da marca no mercado, aumentando em o número de consultas e fortalecendo a percepção de valor junto aos clientes. - Fidelização de Clientes: Implementou um programa de atendimento personalizado, aumentando a taxa de retenção de clientes e gerando crescimento nas vendas por cliente. - Superação de Metas: Atingimento de meta, através de uma abordagem proativa e personalizada com os clientes, negociando e fechando projetos estratégicos. __ + Assistente Comercial e Administrativa Fevereiro de 2009 - 2012 Apoio a equipe comercial com elaboração de ofertas, coordenação de viagens com reservas de hotéis e transporte para o equipe comercial, atendimento ao cliente prospecção, levantamento de projetos pré e pós vendas, suporte à equipe comercial na coleta e análise de dados para otimização das vendas com foco na elaboração de ofertas estratégicas, coordenação equipes de técnicas para instalação pós venda e manutenção corretiva e preventiva, coordenação de viagens com reservas de hotéis e transporte para o equipe técnica, faturamento de serviços, responsável pela organização de eventos e feiras, desde a contratação do espaço até o gerenciamento de buffet, decoração e experiência do cliente, incluindo negociações comerciais com fornecedores. - Implantação de Processos: Desenvolveu e implementou processos de atendimento pré e pós-venda, resultando em aumento da eficiência e satisfação do cliente. - Otimização de Custos: Criou e implementou um sistema de controle de horas trabalhadas, reduzindo custos com horas extras e aumentando a produtividade. - Desenvolvimento de Equipe: Treinou e desenvolveu a equipe comercial, aumentando a prospecção de novos negócios e fortalecendo a marca.","canEdit":false,"editUrl":"https://www.workana.com/freelancer/43645cd68883a02b026531fd2a599fcb/profile/history","g11n":{"edit":"Edit","save":"Save","cancel":"Cancel","warning":"Warning: Don't share contact information or you may be blocked.","expandText":"View more","collapseText":"View less","placeholder":"Describe your work on previous projects, your role, and your contributions for each milestone of your professional career. 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El estudio crítico de la literatura y narrativa es mi fundamento directo para el Storytelling y la creación de diálogos auténticos, que complemento con: • Autora Publicada: Cuento con libros de mi autoría disponibles en Amazon y he participado en publicaciones colaborativas con la Editorial Orsai y con otras Editoriales. • Formación Especializada: Poseo títulos habilitantes en Narración, Edición y Maquetación de libros, lo que me permite gestionar el ciclo de vida completo de una publicación. • Bilingüe: Mi dominio del Portugués me permite adaptar y traducir contenidos con una perspectiva global. El Enfoque: Mi Valor como Creadora de Contenido Mi formación literaria y mi pasión por la palabra escrita son mi gran diferencial. Me permiten ir más allá de la redacción técnica para construir narrativas, posicionar marcas y, lo más importante, crear documentos que funcionen. 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Investigación y aplicación de las Normas Apa, Vancouver, Chicago, etc. • Traducción y Adaptación: Mi dominio del Portugués me permite adaptar contenidos con una perspectiva global. Mi compromiso es ser el puente entre la idea y la acción. Creo firmemente que la comunicación escrita eficaz es la base de una excelente comunicación verbal. Un manual claro evita errores operativos. Un informe bien estructurado permite tomar decisiones estratégicas. Un guion persuasivo genera una venta exitosa. Soy una profesional autónoma, adaptable y orientada a resultados. Mi objetivo es aportar valor a través de textos profesionales que ayuden a alcanzar el éxito. ¡Hagamos que tus palabras dejen huella!","rating":5,"ranking":411,"position":{"position":"platinum","next":{"name":"Hero","next":null,"description":"Hero es el máximo nivel de los freelancers de Workana. Nos enorgulleces. 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