Maria F. P.

UX Designer

4.50 / 5

Argentina
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Ranking

Workana: 10.738 de 827.516

Diseño y Multimedia: 2.711

Rankeado en Argentina: 457

¿Cómo mejoro mi posición?

Proyectos finalizados: 2

Horas trabajadas: 15

Posición del perfil: Silver

Calificaciones de clientes 2

Último login: Hace 28 días

Registrado: Hace 4 años

Calificaciones de clientes (2)

Un cliente contrató a Maria F. P. en más de una ocasión.

"Proyecto por horas en curso"

Maxwell G. Hace 3 años

Print version of web material

"Very responsive and easy to work with."

Maxwell G. Hace 4 años

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Sobre mí

I am interested in working in creative and challenging environments. I strive to continuously expand my knowledge base with new technologies and design tendencies.
I work with enthusiasm and a sense of urgency while maintaining a high level of detail.
My functional analysis skills and advertising studies add an extra value to the process of building a website, from wireframes creation and mock-ups design to the implementation.

Historia laboral

* 3Pillar Global (Computer Software) [from 2/2013]: •    Design creation process for web and mobile apps.
•    Research and analysis focused on User Experience.
•    Wireframes, prototypes and mockups creation.
•    Final design deliverable.
•    Technologies:
 HTML, CSS, Adobe Dreamweaver, Adobe Illustrator, Adobe Photoshop, Adobe Fireworks, Adobe Premiere Pro, Adobe Flash (basic), Adobe Indesign (basic).

* TeraCode (Computer Software) [from 9/2012]: •    Working alongside developers and project leaders with Agile methodologies.
•    Usability, accessibility and navigability analysis with focus on user interface design.
•    Estimation of new projects.
•    Wireframes and mock-ups creation for websites, web apps and mobile apps.
•    Implementation on HTML and CSS.
•    Research on new technologies and tendencies.
•    Technologies: HTML, CSS, Adobe Dreamweaver, Adobe Illustrator, Adobe Photoshop, Adobe Fireworks, Adobe Premiere Pro, Adobe Flash (basic), Adobe Indesign (basic).

* TeraCode (Computer Software) [from 12/2011]: •    Functional and integration testing of web applications and mobile applications. Platforms: Iphone, iPad, Blackberry and Android.
•    Sole QA for a .net project with Silverlight technologies.
•    Part of a QA team for a project based on Java and Flex technologies.
•    Requirements analysis and disambiguation. 
•    Estimation and sprint planning.
•    Creation and execution of test sets and monitoring of cases.

* Allied Testing (Information Technology and Services) [from 7/2010]: •    Integration and E2E testing for Thomson Reuters.
•    Integration and functional testing for TD Ameritrade for their internal transaction database. On site: Omaha, NE and off-site: BA, Arg.
•    Creation and execution of test sets and issue tracking.
•    Platforms and applications:  HP Quality Center, Siebel, HP Openview (TOM), Compass mainframe, Bostelnet (Unix based).

* iiNet Auckland ltd (Information Technology and Services) [from 12/2008]: •    Focused on billing, sales and technical support areas.
•    Managing calls aiming to provide the best quality attention and personalised service.
•    Team lead: Provided customer service, call techniques coaching and follow up.

* Verizon Business (Information Technology and Services) [from 2/2007]: • Managed orders for high bandwidth long distance circuits (T1 and T2) for a variety of global accounts.
• Processed long distance, high bandwidth disconnect and reconnect orders.
• Database administration and migration of telephone lines from one digital switch to another.
• Effective use of data administration software in order to perform daily tasks.
• Timely process each order and follow it up until its closure.
• Data entry and cases follow up.
• Daily communication with United States departments.

* Teleperformance (Outsourcing/Offshoring) [from 10/2005]: Dell Customer Care, Dell Sales and Motorola IDEN Customer Care.

•    In charge of teams of 10 to 15 agents.
•    Agent performance management.
•    Team organization.
•    Training and weekly coaching: Set up goals and provide tools for them to reach them.
•    Call quality analyst.
•    Create weekly reports for meetings with superiors.
•    Sales strategies training.
•    Agent sales performance control.
•    Monthly sales targets for the team.
•    Successfully leading the team into winning several customer satisfaction goals every term.