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I have a degree in Humanities by University Pompeu Fabra (Barcelona) and another in Audiovisual Communication by University of Barcelona (I finished this degree at the University of Ghent in English). My certificates can be consulted in my portfolio.

I have worked in culture and in tourism and, in parallel, I have done some jobs in the area of graphic design and image editing as freelance.

I am interested in jobs that require knowledge of general culture and in artistic projects. I am a good writer, graphic designer and editor of audiovisual content. Besides, I perform translations (from English to Spanish mainly) and transcriptions. I am also fond of photography, and I am delving into this area.

I have versatile skills (you can check some works in my portfolio) and I try to be always professional in everything I do.

Nowadays I am living in Barcelona, but I like to travel a lot and for that reason freelance jobs are perfect for me.","rawText":"I am Lidia Balagué, I am 30 and I am Catalan and Spanish. I have a degree in Humanities by University Pompeu Fabra (Barcelona) and another in Audiovisual Communication by University of Barcelona (I finished this degree at the University of Ghent in English). My certificates can be consulted in my portfolio. I have worked in culture and in tourism and, in parallel, I have done some jobs in the area of graphic design and image editing as freelance. I am interested in jobs that require knowledge of general culture and in artistic projects. I am a good writer, graphic designer and editor of audiovisual content. Besides, I perform translations (from English to Spanish mainly) and transcriptions. I am also fond of photography, and I am delving into this area. I have versatile skills (you can check some works in my portfolio) and I try to be always professional in everything I do. Nowadays I am living in Barcelona, but I like to travel a lot and for that reason freelance jobs are perfect for me.","canEdit":false,"editUrl":"https://www.workana.com/freelancer/49dda7d231daf70927fcf85230b74e38/profile/description","g11n":{"edit":"Editar","save":"Guardar","cancel":"Cancelar","warning":"Cuidado: No compartas datos de contacto o podrás ser bloqueado.","expandText":"Ver más detalles","collapseText":"retraer","placeholder":"Sintentiza en pocas palabras aquello que mejor te define como profesional. Muestra al mundo lo que puedes brindar para darle dirección a tu carrera freelance. Ej: Diseñador de imagen y sonido especialista en videos institucionales y retoque fotográfico"},"validation":{"required":true,"min":20}},"history":{"section":"history","title":"Historia laboral","dangerouslyWillBeRenderAsHtml_text":"FORMACIÓN:
Superior:
- Licenciatura en Humanidades por la Universidad Pompeu Fabra.
Año de inicio: 2004-2005.
Año de finalización: 2008.

- Licenciatura en Comunicación Audiovisual (curso puente + segundo ciclo)
por la Universidad de Barcelona.
Año de inicio: 2008.
Año de finalización: 2014.
► Último semestre de la carrera (02/2014- 07/2014) cursado en Bélgica en inglés a través del programa Erasmus. Obtención de 24 ECTS.

EXPERIENCIA PROFESIONAL:

● TRABAJOS PUNTUALES DE FREELANCE
Duración: 01/12/2017 - actualmente (proyectos puntuales).
Función: Trabajos puntuales como freelance relacionados con el campo de diseño gráfico por un lado, y del ámbito de la traducción por otro lado. El último trabajo, por ejemplo, fue de traductora de las ediciones locales de El Periódico durante 2 semanas. En general, se trata de trabajos puntuales que requieren pocas horas diarias que cobro mediante facturas sin necesidad de ser autónoma.

● RECEPCIÓN Y RESERVAS EN RESIDENCIA DE ESTUDIANTES RESA
Duración: 03/2016 – 11/2016.
Función: Cubrir una baja por maternidad larga.
La residencia tenía un 65% de estancias largas y un 35% de estancias cortas. Yo gestionaba ambas estancias, aunque tenía más tareas en la gestión de las cortas.

● RECEPCIONISTA DE GERENCIA DEL DEPARTAMENTO DE MARKETING DEL CENTRO COMERCIAL 'LA MAQUINISTA' ( MANPOWER GROUP SOLUTIONS)
Duración: 13/06/2015 – 13/09/2015 (sustituciones durante período vacacional).
Función: Realizar gestiones de mediación entre los locales del centro comercial y los distintos departamentos dentro de ésta) como gestionar autorizaciones, realizar solicitudes de mantenimiento y de limpieza, gestionar conflictos y reclamaciones de los locales o de los proveedores, etc.

● COORDINACIÓN DE TRES RESIDENCIAS UNIVERSITARIAS (RESIDENCIAS SAN MARIUS S.L.)
Duración: 18/02/2015 – 08/06/2015.
Función: Coordinación de tres residencias universitarias céntricas en Barcelona y de unas dimensiones medianas (entre 13 y 20 habitaciones cada una) que también funcionaban como hostel. Eran aceptadas tanto estancias largas como cortas (de mínimo 2 noches).
Mis funciones eran diversas. Era la encargada de gestionar las entradas temporales con todo lo que ello conllevaba: gestionar la disponibilidad de las residencias en 6 portales de alojamiento distintos, organizar los check-in/check-out de los clientes, gestionar y guiar al personal.
Paralelamente, gestionaba el contenido de la páginas web, realizaba traducciones al inglés de diferentes contenidos publicitarios, tareas de administración (realización de facturas, gestión de pagos a proveedores etc.).

● ATENCIÓN AL USUARIO DEL PARK GÜELL (BARCELONA SERVEIS MUNICIPALS S.L. )
*Superación de una extensa selección previa realizada por una empresa externa.
Duración: 28/03/2014 – 26/10/2014.
Función: Atención e información al usuario del parque. Mi trabajo allí consistía en explicar a los usuarios (especialmente turistas) el proyecto actual del parque como Patrimonio de la Humanidad, explicar los servicios y rutas, y cuando era necesario, dar información al usuario sobre otros lugares de la ciudad (Serveis Municipals de Barcelona es una empresa del Ayuntamiento y, por ello, debíamos poder dar información extra sobre Barcelona). La lengua de uso habitual era el inglés (nivel alto).

● GUÍA DEL BUS TURÍSTICO BARCELONA CITY TOUR (GRUP JULIÀ S.L.)
Duración: Verano de 2013 (07/2013 - 09/2013).
Tareas: Funciones de guía dentro del autobús turístico. Responsable del autobús y de los clientes: resolver incidencias, controlar el audio-guía, complementar mediante micrófono las explicaciones dadas por el aparato (según las circunstancias, el tráfico..), venta de billetes dentro del bus y cuadre de caja. La lengua de uso habitual era el inglés (nivel medio-alto). Horario: Variable, según semana. Aproximadamente 40 horas semanales.

● ATENCIÓN AL ESPECTADOR EN EVENTOS PUNTUALES (NARGY S.L)
Duración: 04/2012 - 01/2013 (NO CONTINUO - EVENTOS PUNTUALES).
Tareas: Atención e información al visitante/espectador, venta de entradas, resolución de incidencias... en eventos puntuales de carácter cultural, deportivo, musical en el 'Palau Sant Jordi', el 'Estadi Olímpic', el 'Fòrum' etc.

● ATENCIÓN AL VISITANTE – RECEPCIÓN EN EL 'PALAU DE LA VIRREINA' (FRAGMENT S.L)
Duración: 06/2012 – 01/2013.
Tareas: Atención e información al visitante. Responsable – junto a dos compañeras más – de la sala de exposiciones durante la tarde. Resolución de cualquier tipo de incidencia con los materiales expuestos o con los visitantes.

● COLABORACIÓN PUNTUAL COMO FREELANCE EN LA EDICIÓN DE VÍDEOS (PARA «EL COMISIONADO DEL AÑO SALES, CALDERS, TÍSNER» de la Generalitat de Catalunya).
Tareas: Colaboración puntual (durante unos meses del 2012-2013) editando vídeos que habían de ser utilizados en unas conferencias del comisionado.

● ATENCIÓN AL ESPECTADOR - BARCELONA TEATRE MUSICAL, (NARGY S.L.)
Duración: 10/2011 – 04/2012. Tareas: Atención e información al espectador y resolución de incidencias.

● ATENCIÓN AL VISITANTE EN EL MUSEU PICASSO DE BARCELONA, (MAGMA SERVEIS CULTURALS S.L.)
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