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Mi enfoque en la organización, la planificación, la resolución de problemas, el seguimiento y el control de proyectos, así como mi atención al detalle, ha sido esencial para el éxito en cada uno de estos roles. He contribuido a la eficiencia de las operaciones diarias, la gestión financiera precisa, la planificación de viajes sin contratiempos y la satisfacción del cliente a través de un servicio excepcional. Mi enfoque apasionado es superar las expectativas y aportar soluciones que impulsan el crecimiento y la eficiencia de las organizaciones. Estoy decidida a ser un activo valioso, ofreciendo resultados sobresalientes y comprometiéndome con la excelencia en cada proyecto. 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Tengo habilidades en varios softwares, soy confiable y muy responsable, con buenas habilidades de comunicación y la capacidad de anticipar las necesidades del cliente. Tengo un historial comprobado de brindar un servicio al cliente de alta calidad. Comencé mi carrera en la industria turística como agente de viajes ofreciendo atractivos paquetes turísticos y ayudado a muchos viajeros con la búsqueda y reservación de servicios de viaje. Mi siguiente salto profesional fue en el área financiera-administrativa siendo soporte administrativo, generando la facturación de horas de vuelo y mantenimiento de jets privados; también manteniendo en orden la cartera de clientes y recuperando los pagos de las cuentas con más de 90 días de vencimiento. Años posteriores comencé a utilizar el sistema SAP para la compra de servicios de viaje, la organización y reservación de salas de negocios para una empresa de logística; proponiendo la automatización del proceso de planeación de viajes de negocios. En mi siguiente escalón profesional combine el turismo y la administración siendo la Travel Manager de una importante armadora automotriz, responsabilizándome de todos los procesos de viajes de negocios de la compañía desde su planeación, apoyo durante el viaje hasta el registro y control de gastos de viaje, brindando un excepcional atención y soporte al cliente. Adquirí importantes habilidades dando soporte administrativo al manager del área detectando oportunidades de mejora y preparando presentaciones sobre los KPIs, proyectos y optimizaciones para el consejo directivo; durante esos años y gracias a que estudie una maestría tuve la oportunidad de convertirme en Project Manager dando seguimiento y cierre la implementación de una herramienta tecnológica para la planeación y reservación de viajes de negocios ahorrando tiempo y recursos. En mi más reciente experiencia y como parte de mi crecimiento profesional volvía a las actividades de cuentas por cobrar siendo la responsable de la facturación, cobranza, actividades para auditorias y registros contables de la compañía, permitiéndome perfeccionar mis habilidades de análisis, orientación al detalle, innovación y atención a clientes internacionales. Soy bilingüe, el español es mi lengua nativa y durante mi camino profesional he podido alcanzar un nivel avanzado de inglés y nivel principiante-intermedio de alemán. Una de mis principales responsabilidades ha sido la atención al cliente, donde he tenido la oportunidad de interactuar con una amplia variedad de clientes, brindando un servicio de alta calidad y estableciendo relaciones sólidas a largo plazo. 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During those years, and thanks to my master's degree, I had the opportunity to become a Project Manager, overseeing the implementation of a technological tool for business travel planning and reservation, saving time and resources. In my most recent experience, as part of my professional growth, I returned to accounts receivable activities, responsible for billing, collections, audit activities, and accounting records for the company. This allowed me to refine my analytical skills, attention to detail, innovation, and customer service, especially for international clients. I am bilingual, with Spanish as my native language, and I have reached an advanced level of English and a beginner-intermediate level of German during my professional journey. One of my main responsibilities has been customer service, where I have had the opportunity to interact with a wide variety of clients, providing high-quality service and establishing long-lasting relationships. 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Eu não posso ajudar todo mundo, mas talvez a gente seja uma boa dupla se você estiver pensando: 1. “Tem muita coisa em jogo e eu quero o MELHOR” 2. “Eu sei como gerenciar o meu negócio, mas talvez eu precise de ajuda” 3. “Eu não sou um especialista no assunto e eu não tenho tempo para ficar aprendendo novas habilidades no momento” 4. “O último projeto que fizemos foi vergonhoso e eu não quero passar por isso de novo” 5. “Nosso patamar mudou desde o ano passado!” 6. “Eu preciso de um projeto que eu tenha 100% de certeza que vai atingir os objetivos da minha empresa da MELHOR maneira possível” Eu foco em empresas de Classe A - D (Grandes & Pequenas Empresas) Trabalhando comigo, você vai: 1. Parar de se preocupar com o seu projeto, eu cuido de tudo; 2. Começar com o pé direito no seu objetivo de criar um grande projeto que dê certo; 3. Receber um projeto que atenda às suas expectativas; 4. Aprender como usar as mesmas estratégias que os maiores empreendedores do mercado que faturam múltiplos dígitos por mês estão usando para aumentar os seus lucros; 6. Economizar dinheiro recebendo um projeto de extrema qualidade para aumentar as suas fontes de renda; 7. Trabalhar com um profissional experiente que está constantemente desenvolvendo novos projetos. Meus clientes têm muito a dizer sobre mim: 1. “Não poderia recomendar outra pessoa, valeu 100% o meu investimento!” 2. “Extremamente impressionado, eu trabalho nesse ramo há anos e ainda não consigo acreditar nesse projeto” 3. “Nossos clientes amaram o novo projeto, que loucura…” 4. “O que o Thiago fez foi pura magia, nossos investidores disseram que esse foi o projeto mais efetivo que já tivemos” Nem todo negócio é meu cliente e alguns sinais podem mostrar que não seremos uma boa dupla, incluindo: 1. “A empresa está com dificuldades para realizar pagamentos” (Não posso aceitar isso em sã consciência) 2. “Eu estou pagando, então você vai fazer tudo o que eu quiser” (Desrespeito) 3. “Eu preciso de 2 projetos pelo mesmo valor” (Projetos diferentes, valores diferentes) Eu desenvolvi mais de 100 projetos com empreendedores que tiveram sucesso, então eu tenho uma visão 360 graus de cada projeto que chega para mim. 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Me envie uma mensagem!","logos":{"normal":{"url":"https://workana.s3.amazonaws.com/logos/f0fdc5b542697f93f59639bc658005bd/ry/WhatsAppImage20240416at1800281fotorbgremover20240504151219_160_160.png","width":160,"height":160},"thumb":{"url":"https://workana.s3.amazonaws.com/logos/f0fdc5b542697f93f59639bc658005bd/wz/WhatsAppImage20240416at1800281fotorbgremover20240504151219_30_30.png","width":30,"height":30},"profile":{"url":"https://workana.s3.amazonaws.com/logos/f0fdc5b542697f93f59639bc658005bd/ly/WhatsAppImage20240416at1800281fotorbgremover20240504151219_192_192.png","width":192,"height":192},"large":{"url":"https://workana.s3.amazonaws.com/logos/f0fdc5b542697f93f59639bc658005bd/nj/WhatsAppImage20240416at1800281fotorbgremover20240504151219_300_300.png","width":300,"height":300},":original":{"url":"https://workana.s3.amazonaws.com/logos/4755a97ebb88a99f7acebdb3a59d3a4e/iw/WhatsAppImage20240416at1800281fotorbgremover20240504151219.png","width":333,"height":500}},"country":"BR","lastActive":"2024-05-06 14:37:42","created":"2023-10-04 23:06:45","open":1,"active":0,"completed":"0","rating":"0.00","paid":0,"verifiedPaymentMethod":false,"worker":{"id":7274345,"slug":"thiago-gherman-2","canInvite":false,"skills":{"397":{"id":397},"387":{"id":387},"422":{"id":422},"908":{"id":908},"423":{"id":423},"411":{"id":411},"766":{"id":766},"386":{"id":386},"710":{"id":710},"745":{"id":745},"729":{"id":729},"425":{"id":425},"742":{"id":742},"395":{"id":395},"733":{"id":733},"428":{"id":428},"394":{"id":394},"393":{"id":393},"431":{"id":431},"409":{"id":409},"415":{"id":415},"435":{"id":435},"544":{"id":544},"372":{"id":372},"542":{"id":542},"622":{"id":622},"618":{"id":618},"607":{"id":607},"527":{"id":527},"376":{"id":376},"499":{"id":499},"592":{"id":592},"437":{"id":437}},"history":"Expertise: Entretenimento, Economia, Geopolítica, Política, Negócios, Vendas, Finanças, Comunicação, Persuasão, Poder, Filmes, Séries, Esportes, YouTube, Celebridades, Guerras, Sociologia, Imóveis, Educação, Cultura, Marketing Digital, Animação","rating":5,"ranking":698,"position":{"position":"gold","next":{"name":"Platinum","next":"hero","description":"Platinum es el quinto nivel de Workana. ¡Estás llegando a la cima! 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