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Thrives in high-volume environments with the ability to optimize ever-changing business needs, improve client outreach, and continuously drive profitability.

Adept at building lasting relationships and cultivating partnerships across global financial and business sectors, including executive-level communications. Ability to steer strategic vision, achieve enduring operational efficiency, and lead creative tactical solutions. Recognized for the ability to direct fast-paced global teams and concurrently implement McKinsey Lean Management methodology to lend effective management practices to sales and operations to increase productivity, process efficiency, and business quality.","rawText":"Accomplished Director with progressive experience defining and driving transformational strategies with a proven track record of creating innovative business and training plans, improved operational models, and long-lasting cost savings for leading corporations across the globe. Thrives in high-volume environments with the ability to optimize ever-changing business needs, improve client outreach, and continuously drive profitability. Adept at building lasting relationships and cultivating partnerships across global financial and business sectors, including executive-level communications. Ability to steer strategic vision, achieve enduring operational efficiency, and lead creative tactical solutions. Recognized for the ability to direct fast-paced global teams and concurrently implement McKinsey Lean Management methodology to lend effective management practices to sales and operations to increase productivity, process efficiency, and business quality.","canEdit":false,"editUrl":"https://www.workana.com/freelancer/55dee7605cce7d861d2058f3f7db4a15/profile/description","g11n":{"edit":"Editar","save":"Guardar","cancel":"Cancelar","warning":"Cuidado: No compartas datos de contacto o podrás ser bloqueado.","expandText":"Ver más detalles","collapseText":"retraer","placeholder":"Sintentiza en pocas palabras aquello que mejor te define como profesional. Muestra al mundo lo que puedes brindar para darle dirección a tu carrera freelance. Ej: Diseñador de imagen y sonido especialista en videos institucionales y retoque fotográfico"},"validation":{"required":true,"min":20}},"history":{"section":"history","title":"Historia laboral","dangerouslyWillBeRenderAsHtml_text":"•    Founder and Managing Partner of Europe and USA
Capstone Group
2018 – Present2 years
New York, USA - Athens, Greece - Tbilisi, Georgia
Counsels and coaches’ CEOs and drives strategic decision making process. Defines vision and strategic directions for the firm. Note: Capstone Prime Group is a newly established boutique consulting firm that helps clients improve or implement specific methodologies that impact 4 key levers of organizational efficiency: sales, cost, customer satisfaction and employee engagement in USA, Europe and Georgia.  Notable Achievements: • Acquired start-up recruiting and HR consulting company in Georgia - joblink.ge, and through Lean transformation achieved 30% revenue growth per month. • Founded first digital start-up (MyCompany.ge) in partnership with one of the leading IT firms of Georgia (Lemondo Ltd.), which helps small business to get needed service in one place with the highest quality available on the market: e.g. domain, web page, logo, legal advice, accounting, business plan counseling and more to come soon. • Consulted 2 successful startup companies to build operating model and holistic business plan for business formation. Which also led to getting investments from private investors and banks in USA (caucasuspack.com) and Georgia.
Counsels and coaches’ CEOs and drives strategic decision making process. Defines vision and strategic directions for the firm. Note: Capstone Prime Group is a newly established boutique consulting firm that helps clients improve or implement specific methodologies that impact 4 key levers of organizational efficiency: sales, cost, customer satisfaction and employee engagement in USA, Europe and Georgia.  Notable Achievements: • Acquired start-up recruiting and HR consulting...
Show more
•
Director for EMEA Region, Center of Excellence
MetLife
2015 – 20183 years
Dubai, United Arab Emirates
Successfully leads largest global operations Lean transformation program, based on McKinsey’s Lean Management principles, across the EMEA region. Directs global technology and operations, as well as a redesign for financial services, focusing on process improvement, customer satisfaction, and operational efficiency while continuously maintaining employee engagement.  Ensures leadership in each region is properly trained and given the correct tools to lead transformation, usually within 4 to 5 months. Collaborates with cross-functional teams in regions to reduce cost and increase delivery through a combination of on-site visits and remote problem-solving sessions. Steers operational and sales efficiency transformational programs with cross-functional teams across UAE, Greece, Poland, Morocco, Chile, and China.
Successfully leads largest global operations Lean transformation program, based on McKinsey’s Lean Management principles, across the EMEA region. Directs global technology and operations, as well as a redesign for financial services, focusing on process improvement, customer satisfaction, and operational efficiency while continuously maintaining employee engagement.  Ensures leadership in each region is properly trained and given the correct tools to lead transformation, usually within 4...
Show more
•
Project Manager - Strategy and Business Transformation
Tanfeeth
2014 – 20151 year
Dubai, United Arab Emirates
Fostered strategy and transformation team to achieve long-lasting cost savings, high customer satisfaction, and employee engagement while managing the end-to-end business transformation for several departments.
Fostered strategy and transformation team to achieve long-lasting cost savings, high customer satisfaction, and employee engagement while managing the end-to-end business transformation for several departments.
•
Business Development Manager / Project Manager - Strategic Transformation Projects
TBC Bank
2011 – 20143 years
Tbilisi, Georgia
Drove strategic projects for C-Level executives to improve sales productivity, operational efficiency, performance management, and employee satisfaction in conjunction with McKinsey’s Lean Management. Developed effective performance management system, mapped business processes to eliminate waste and identify improvement opportunities, resolved resource and capacity management issues, and trained management on coaching.
Drove strategic projects for C-Level executives to improve sales productivity, operational efficiency, performance management, and employee satisfaction in conjunction with McKinsey’s Lean Management. Developed effective performance management system, mapped business processes to eliminate waste and identify improvement opportunities, resolved resource and capacity management issues, and trained management on coaching.
•
Banking Channels Development Manager / Chief Analyst / Project Manager
Liberty Bank
2008 – 20113 years
Tbilisi, Georgia
Adeptly managed growth strategy, incentive structure, and corporate reporting, and supervised a high-performance team of 3 Analysts when promoted to Development Manager. Collaborated with colleagues to design and oversee implementation of several projects, including new branch and ATM locations.
Adeptly managed growth strategy, incentive structure, and corporate reporting, and supervised a high-performance team of 3 Analysts when promoted to Development Manager. Collaborated with colleagues to design and oversee implementation of several projects, including new branch and ATM locations.
•
Credit Officer / POS Loans Officer
Bank of Georgia
2006 – 20082 years
Tbilisi, Georgia
Analyzed and evaluated loan applications and sent pre-qualified applications to the credit committee. Solicited, underwrote, and ensured efficiency of loan repayments, while managing $3M portfolio with less than 2% overdue loans.
Analyzed and evaluated loan applications and sent pre-qualified applications to the credit committee. Solicited, underwrote, and ensured efficiency of loan repayments, while managing $3M portfolio with less than 2% overdue loans.","rawText":"• Founder and Managing Partner of Europe and USA Capstone Group 2018 – Present2 years New York, USA - Athens, Greece - Tbilisi, Georgia Counsels and coaches’ CEOs and drives strategic decision making process. Defines vision and strategic directions for the firm. Note: Capstone Prime Group is a newly established boutique consulting firm that helps clients improve or implement specific methodologies that impact 4 key levers of organizational efficiency: sales, cost, customer satisfaction and employee engagement in USA, Europe and Georgia.  Notable Achievements: • Acquired start-up recruiting and HR consulting company in Georgia - joblink.ge, and through Lean transformation achieved 30% revenue growth per month. • Founded first digital start-up (MyCompany.ge) in partnership with one of the leading IT firms of Georgia (Lemondo Ltd.), which helps small business to get needed service in one place with the highest quality available on the market: e.g. domain, web page, logo, legal advice, accounting, business plan counseling and more to come soon. • Consulted 2 successful startup companies to build operating model and holistic business plan for business formation. Which also led to getting investments from private investors and banks in USA (caucasuspack.com) and Georgia. Counsels and coaches’ CEOs and drives strategic decision making process. Defines vision and strategic directions for the firm. Note: Capstone Prime Group is a newly established boutique consulting firm that helps clients improve or implement specific methodologies that impact 4 key levers of organizational efficiency: sales, cost, customer satisfaction and employee engagement in USA, Europe and Georgia.  Notable Achievements: • Acquired start-up recruiting and HR consulting... Show more • Director for EMEA Region, Center of Excellence MetLife 2015 – 20183 years Dubai, United Arab Emirates Successfully leads largest global operations Lean transformation program, based on McKinsey’s Lean Management principles, across the EMEA region. Directs global technology and operations, as well as a redesign for financial services, focusing on process improvement, customer satisfaction, and operational efficiency while continuously maintaining employee engagement.  Ensures leadership in each region is properly trained and given the correct tools to lead transformation, usually within 4 to 5 months. Collaborates with cross-functional teams in regions to reduce cost and increase delivery through a combination of on-site visits and remote problem-solving sessions. Steers operational and sales efficiency transformational programs with cross-functional teams across UAE, Greece, Poland, Morocco, Chile, and China. Successfully leads largest global operations Lean transformation program, based on McKinsey’s Lean Management principles, across the EMEA region. Directs global technology and operations, as well as a redesign for financial services, focusing on process improvement, customer satisfaction, and operational efficiency while continuously maintaining employee engagement.  Ensures leadership in each region is properly trained and given the correct tools to lead transformation, usually within 4... Show more • Project Manager - Strategy and Business Transformation Tanfeeth 2014 – 20151 year Dubai, United Arab Emirates Fostered strategy and transformation team to achieve long-lasting cost savings, high customer satisfaction, and employee engagement while managing the end-to-end business transformation for several departments. 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