Oil Industry: JOB SUMMARY:
Responsible and accountable for overall service quality in his location; this will be achieved by implementing plans and processes to improve the key service quality indicators. Coordinate the efforts of operations and maintenance staff and will enforce policies and standards set by the organization. Ensure the product line possesses appropriate equipment and that the personnel have adequate competence / training to safely deliver a quality Service to customers in an efficient manner. Ensure implementations of system to support the improvement of service quality and delivery.