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Asistente de Subgerencia en Magistral Agente de Seguros (2 años)
Supervisor de Atencion a Clientes Personalizado en Comunicaciones Nextel de México , ahora AT&T (6 años)
Operador Telefónico en Infemov e Intugo ( 4 años)
Administrador General en Refrigeración Castillo (4 años)

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Me defino como una persona creativa, de buenas relaciones interpersonales, que asume los retos y a pesar de las adversidades sigue de pie, creo fielmente en la frase: “Trata como te gustaría ser tratado”, por lo tanto, creo en la gente y en la gestión de cambio, mi propósito es brindarte ayuda y asistencia en lo que necesites. A través de mi labor, puedo simplificar tu vida y colaborar en el desarrollo de tu proyecto. Puedes confiar en mí para: - Crear Logotipos profesionales, Banners, Carrusel, Miniaturas y publicidad para redes sociales. - Transcripciones profesionales. - Creación de e-books. - Copywriting. - Creación de artículos. - Traducción de videos, e-books y audios. - Asistencia Virtual. Cursos realizados: - Profesional de las Redes Sociales (Conecta Más). - Profesional de Digitación (Conecta Más). - Profesional de Traducción (Conecta Más). - Asistente Virtual (Conecta Más). Estoy dispuesta a trabajar con tu proyecto, lo único que no hago: - Muestras gratis. - Trabajo por contacto solo vía WORKANA (regla de la plataforma). Mi trabajo siempre mejora: - Atención al detalle. - Creatividad - Productividad. - Eficiencia. - Facilidad para adaptarme. Si eso es lo que necesitas, envíame un mensaje y hablamos :)","logos":{"normal":{"url":"https://workana.s3.amazonaws.com/logos/1ada8c79aeb42d2b628be8333512cdb4/jh/AdobeExpressfile_160_160.png","width":160,"height":160},"thumb":{"url":"https://workana.s3.amazonaws.com/logos/1ada8c79aeb42d2b628be8333512cdb4/bn/AdobeExpressfile_30_30.png","width":30,"height":30},":original":{"url":"https://workana.s3.amazonaws.com/logos/1ada8c79aeb42d2b628be8333512cdb4/gn/AdobeExpressfile.png","width":1042,"height":1006},"profile":{"url":"https://workana.s3.amazonaws.com/logos/1ada8c79aeb42d2b628be8333512cdb4/ng/AdobeExpressfile_192_192.png","width":192,"height":192},"large":{"url":"https://workana.s3.amazonaws.com/logos/1ada8c79aeb42d2b628be8333512cdb4/db/AdobeExpressfile_300_300.png","width":300,"height":300}},"country":"DO","lastActive":"2025-12-22 12:43:41","created":"2023-06-22 20:48:52","open":0,"active":0,"completed":"0","rating":"0.00","paid":0,"verifiedPaymentMethod":true,"worker":{"id":6734047,"slug":"d-j-5","canInvite":false,"skills":{"379":{"id":379},"513":{"id":513},"903":{"id":903},"898":{"id":898},"390":{"id":390},"673":{"id":673},"542":{"id":542},"491":{"id":491},"499":{"id":499},"525":{"id":525},"376":{"id":376},"592":{"id":592}},"history":"2021- 2023  Analista tramitador (Mapfre BHD Seguros). • Recibir las reclamaciones de los asegurados por colisión entre vehículos. • Validar los documentos de los asegurados y la reclamación. • Analizar las reclamaciones previniendo futuros fraudes. • Validar la inspección del vehículo, compra y envió de las piezas al taller de reparación. • Validar el ingreso, reparación y retiro del vehículo del taller. • Solicitar la factura al taller. • Proceder con el pago de la factura al taller. • Proceder con el cierre de la reclamación. 2018-2021  Representante De Solicitudes Internet Banking, Back Office, Grupo Popular (Infocentro). • Recibir las solicitudes de Tarjetas de Crédito, Prestamos y Cuentas de Ahorro de parte de los clientes. • Analizar el perfil del cliente para determinar si aplica o no para el producto solicitado. • Proceder con la creación de la solicitud en el sistema. • Notificar al cliente vía telefónica y correo electrónico del estatus de la solicitud. • Corregir ortografía en los correos. Marzo - Mayo 2018  Representante de servicio al cliente, Chat en Línea, Grupo Popular (Infocentro). • Recibir las solicitudes de Tarjeta de Crédito, Prestamos y Cuentas de Ahorro de los clientes vía chat. • Analizar las solicitudes de los clientes vía chat. • Ofrecer información a los clientes acerca de Tarjetas de Crédito, Prestamos y Cuentas de Ahorro. • Ofrecer información a los clientes acerca de los procesos financieros y status de reclamaciones. • Orientar a los clientes acerca de los procesos financieros del banco. • Corregir ortografía en los chats. 2016-2018  Representante de servicio al cliente, Grupo Popular (Infocentro). • Recibir las llamadas de los clientes. • Ofrecer información general de los productos y procesos del banco. • Ofrecer información de balance de Tarjetas de Crédito, Prestamos y cuentas. • Orientar a los clientes acerca de Acuerdo de Pagos. • Orientar a los clientes acerca de los procesos bancarios y financieros. • Tomar reclamaciones. • Realizar pagos y transferencias entre cuentas. • Ofrecer información a los clientes de sus cuentas, tarjetas y préstamos • Realizar ventas de Tarjetas de Crédito y Prestamos. 2015-2016  Representante de servicio al cliente, Directorio 1411, Tricom, Grupo Popular (Infocentro). • Recibir la llamada de los clientes. • Ofrecer información de directorio a los clientes. • Ofrecer información de direcciones y teléfono de establecimientos a los clientes. 2014-2015  Representante de servicio al cliente, Tricom, Grupo Popular (Infocentro). • Recibir la llamada de los clientes. • Ofrecer información de balance de los planes de telecomunicaciones. • Orientar a los clientes acerca de los procesos, estatus de reclamaciones y planes de telecomunicaciones. • Orientar a los clientes en desgloses de facturas. • Realizar reclamaciones. • Realizar pagos de facturas. 2013-2014  Promotor en ventas, Ágora Mall. • Abordar a los clientes para ofertar planes. • Registrar ventas. • Referir a los clientes para status de solicitudes.","rating":5,"ranking":568,"position":{"position":"bronze","next":{"name":"Silver","next":"gold","description":"Silver es el tercer nivel de Workana. 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Meu objetivo é ajudar você a alcançar os seus objetivos com conteúdo 100% originais, persuasivos, informativos e que dialogam com o leitor com naturalidade/ Writing is part of my life and I like to do it in different ways. I've taken part in various workshops and courses on writing and producing content, I like to write on a variety of topics and I'm passionate about books.My aim is to help you achieve your goals with 100% original, persuasive, informative content that speaks naturally to the reader./Escribir forma parte de mi vida y me gusta hacerlo de diferentes maneras. He participado en varios talleres y cursos sobre escritura y producción de contenidos, me gusta escribir sobre temas variados y me apasionan los libros.Mi objetivo es ayudarte a alcanzar tus metas con contenidos 100% originales, persuasivos, informativos y que dialoguen de forma natural con el lector.","logos":{"normal":{"url":"https://workana.s3.amazonaws.com/logos/346f2c2a222aa73509d15a5a54cdf90c/fo/ChatGPTImage23denovde202510_43_42_160_160.png","width":160,"height":160},"thumb":{"url":"https://workana.s3.amazonaws.com/logos/346f2c2a222aa73509d15a5a54cdf90c/ai/ChatGPTImage23denovde202510_43_42_30_30.png","width":30,"height":30},":original":{"url":"https://workana.s3.amazonaws.com/logos/346f2c2a222aa73509d15a5a54cdf90c/ue/ChatGPTImage23denovde202510_43_42.png","width":1024,"height":1024},"profile":{"url":"https://workana.s3.amazonaws.com/logos/346f2c2a222aa73509d15a5a54cdf90c/ka/ChatGPTImage23denovde202510_43_42_192_192.png","width":192,"height":192},"large":{"url":"https://workana.s3.amazonaws.com/logos/346f2c2a222aa73509d15a5a54cdf90c/ec/ChatGPTImage23denovde202510_43_42_300_300.png","width":300,"height":300}},"country":"BR","lastActive":"2025-12-23 10:31:21","created":"2022-07-14 19:47:24","open":0,"active":0,"completed":"5","rating":"5.00","paid":5,"verifiedPaymentMethod":true,"worker":{"id":4895995,"slug":"asiguima","canInvite":false,"skills":{"526":{"id":526},"528":{"id":528},"542":{"id":542},"535":{"id":535},"594":{"id":594},"382":{"id":382},"830":{"id":830},"467":{"id":467},"379":{"id":379},"898":{"id":898},"386":{"id":386},"387":{"id":387},"529":{"id":529},"376":{"id":376},"525":{"id":525}},"history":"Trabalho com artigos para blogs e sites, com experiência em diferentes nichos: - Escrita online; - Edição e Produção textual; - SEO; - Escrita academica; - Word e Excel; -Elaboração e Edição de artigos; -Criação de Blogs -Diagramação de Ebooks -Conteúdo para redes sociais -Email marketing - e Suporte Administrativo Vamos conversar e tirar dúvidas? 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