Julieta S. expert freelancer in Admin Assistant, Customer Service, Research

Julieta S.

eCommerce Virtual Assistant

5 / 5

Philippines
Hourly rate:

USD 6.00

Admin Support

Ratings from clients
Freelancer Alejandro K.

Malaysia Alejandro K. 27 days ago

Direct payment for Julieta S.
Freelancer Alejandro K.

Malaysia Alejandro K. Last month

Direct payment for Julieta S.
Freelancer Alejandro K.

Malaysia Alejandro K. 2 months ago

Direct payment for Julieta S.
Freelancer Alejandro K.

Malaysia Alejandro K. 3 months ago

Direct payment for Julieta S.

Private client 5 months ago

Private project

FacebookInternet MarketingMarketing

About me
A Virtual Assistant of 3 years experience in an eCommerce industry. Have worked for Shopify stores with different niche. I have worked as Customer Service Representative ( email handling, chat support and Social media), order processing/fulfillment, product researcher and listing, PayPal disputes management and FB adverts and campaigns. I have done administrative task as well.
Work history
Workana LLC

    Virtual Assistant
    October 2019  –  March 2020
    Lead Generation
    Research
    Sales Development Representative ( cold emailing, marketing & sales, appointment setter )


Nuovaluce Beauty LLC

    Virtual Assistant
    April 24 – July 13, 2019
    Facebook moderator and Customer Service Representative
    Customer Service Live chat support ( Product Technical Support )


Aloha/Freya/SimpleKute/TrendieStop

    Virtual Assistant
    October 2018 – present (Part time – 2 hours/day)
    CSV extraction


Trendland

    Virtual Assistant
    October 2018 – June 2019
    Customer Service and Order Fulfillment, Paypal dispute, Paypal tracking information

         
Delicate Purr

    Virtual Assistant
    September 2018 – June 2019
    Order Processing/Fulfillment, CS ( email support ), CS ( PayPal dispute )

BornBiker

    Virtual Assistant
    July 2018 – June 2019
    Order Fulfillment/processing

Soulful Yugini
                                   
    Virtual assistant                     
    July 2018 – January 2019
    Order Fulfillment/processing


Lumen Quark ( Apex Lab US/ Modern Us Kitchen/My Winter Blanket/Cool Custom Gift/Amor Fleur/World of Tech/Woomaze/Travel Duffle/Gaming Supplied/FanPlace/FanGifts )

    Virtual Assistant
    June 2018 – present (part time – 2 hours/day)
    Customer Service  (email support) 
    Order Fulfillment/processing
    Human Resources
    Trainer



Raptors
                                             
    Virtual Assistant
    Customer Service ( email support ), Admin. Assistant        
    March 2018 – February 2019



Awakened Energy Shop 
               
    Virtual Assistant                           
    April 23, 2018 – June 2018
    Order Fulfillment/processing



Lux Mobile USA
                                   
    Virtual Assistant
    March 19, 2018 – June 2, 2019
    Customer Service  (email support), Product Research 
    Human Resources
    Trainer



Bybuddha Family
                                 
    Gen. Virtual Assistant
    Dec. 2017 – March 2018
    Team Leader     
-    doing refunds, cancellation, inventory, communicating with the supplier, answering comprehensive matter on emails



My Trend Outlet                                   

    Virtual Assistant                       
    July 2017 – Dec. 2017                                                       
    Team Leader ( manual order fulfillment, Paypal disputes and Customer Service )

               
Nice Stuff Co.
                
    Virtual Asst.
    July 19 , 2017 – Oct 2017
    Customer Service  (email support), Product Research, Product Listing, Social media moderator 



Dealwerkstatt

    Gen.Virtual Assistant           
    June 19, 2017 – April 2018
    Order Fulfillment, Product listing, Paypal tracking numbers



Bluora

    Virtual Assistant
    Feb 2017 – August 2017
    Customer Service (email support)
    Order Fulfillment



Mystical Magic                                      

    Virtual Assistant
    Aug 2016  –  Mar 2017
    Customer Service (email support)
    Order Fulfillment







RPS Tutorial Center                             

    Online English Teacher                       
    June 2016 – December 2018
    Teaching basic English to Chinese, Japanese and Koreans
    Administrative task