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ESAMC Sorocaba

Carreira desenvolvida na área Administrativa Comercial, Logística, RH e Edição de imagens. Principais atividades desenvolvidas nas respectivas funções:

ATENDIMENTO AO CLIENTE
o    Atendimento e suporte aos clientes;
o    Atendimento através do e-mail, chat e telefone 0800, reclame aqui e WhatsApp.
o    Suporte e esclarecimento de dúvidas sobre produtos;
o    Acompanhamento de chamados em aberto;
o    Resoluções de problemas.

ADMINISTRATIVO COMERCIAL
o    Análise e digitação de pedidos no sistema;
o    Envio de orçamentos via e-mail e portal cliente (petronect);
o    Suporte aos representantes e acompanhamento da carteira de clientes (CRM);
o    Tratativas de devoluções;
o    Envio de pesquisa de satisfação mensal e reuniões para melhorias de processos;
o    Análise de estoque para cargas emergenciais;
o    Elaboração de relatórios de pedidos de vendas em aberto e faturados.

LOGÍSTICA
o    Atendimento e contratação de transportadoras;
o    Acompanhamento de pedidos desde a entrada no sistema até a entrega ao cliente;
o    de novas transportadoras;
o    Envio de agendamento de coleta para as transportadoras;
o    Programações e reprogramações mensais ou anuais de cargas junto ao cliente;

FINANCEIRO
o    Cadastro de empresa no Sintegra;
o    Programação de reembolso;
o    Análise de crédito do cliente;
o    Emissão de nota fiscal;
o    Elaboração de relatório dos pedidos de vendas faturados e recusadas;
o    Entrada de nota fiscal no sistema.

RECURSOS HUMANOS
o    Busca e análise de currículos;
o    Entrevista com candidatos.
o    Aplicação de correção de testes.

DESIGN GRÁFICO
o    Montagens de fotos, convites e lembranças;
o    Remoção de pessoas em fotos;
o    Remoção de fundo de fotos;
o    Tratamento de imagens.

Conhecimento nos sistemas operacionais: TOTVS, SAP MM, Excel Básico (Fórmulas básicas, Tabela Dinâmica e Gráficos), Power Point, Photoshop Cs e Corel Draw.","rawText":"Bacharel em Administração de Empresas (Concluído Dez/2019) ESAMC Sorocaba Carreira desenvolvida na área Administrativa Comercial, Logística, RH e Edição de imagens. Principais atividades desenvolvidas nas respectivas funções: ATENDIMENTO AO CLIENTE o Atendimento e suporte aos clientes; o Atendimento através do e-mail, chat e telefone 0800, reclame aqui e WhatsApp. o Suporte e esclarecimento de dúvidas sobre produtos; o Acompanhamento de chamados em aberto; o Resoluções de problemas. ADMINISTRATIVO COMERCIAL o Análise e digitação de pedidos no sistema; o Envio de orçamentos via e-mail e portal cliente (petronect); o Suporte aos representantes e acompanhamento da carteira de clientes (CRM); o Tratativas de devoluções; o Envio de pesquisa de satisfação mensal e reuniões para melhorias de processos; o Análise de estoque para cargas emergenciais; o Elaboração de relatórios de pedidos de vendas em aberto e faturados. LOGÍSTICA o Atendimento e contratação de transportadoras; o Acompanhamento de pedidos desde a entrada no sistema até a entrega ao cliente; o de novas transportadoras; o Envio de agendamento de coleta para as transportadoras; o Programações e reprogramações mensais ou anuais de cargas junto ao cliente; FINANCEIRO o Cadastro de empresa no Sintegra; o Programação de reembolso; o Análise de crédito do cliente; o Emissão de nota fiscal; o Elaboração de relatório dos pedidos de vendas faturados e recusadas; o Entrada de nota fiscal no sistema. RECURSOS HUMANOS o Busca e análise de currículos; o Entrevista com candidatos. o Aplicação de correção de testes. DESIGN GRÁFICO o Montagens de fotos, convites e lembranças; o Remoção de pessoas em fotos; o Remoção de fundo de fotos; o Tratamento de imagens. Conhecimento nos sistemas operacionais: TOTVS, SAP MM, Excel Básico (Fórmulas básicas, Tabela Dinâmica e Gráficos), Power Point, Photoshop Cs e Corel Draw.","canEdit":false,"editUrl":"https://www.workana.com/freelancer/5ab92a5165fab092823db8d5e1af070c/profile/description","g11n":{"edit":"Editar","save":"Guardar","cancel":"Cancelar","warning":"Cuidado: No compartas datos de contacto o podrás ser bloqueado.","expandText":"Ver más detalles","collapseText":"retraer","placeholder":"Sintentiza en pocas palabras aquello que mejor te define como profesional. Muestra al mundo lo que puedes brindar para darle dirección a tu carrera freelance. Ej: Diseñador de imagen y sonido especialista en videos institucionales y retoque fotográfico"},"validation":{"required":true,"min":20}},"history":{"section":"history","title":"Historia laboral","dangerouslyWillBeRenderAsHtml_text":"•    Freelancer 100% (Home office) com disponibilidade em tempo integral.

Exercendo as seguintes funções:
o    ADMINISTRATIVO;
o    ATENDIMENTO E SUPORTE AO CLIENTE;
o    TRANSPORTES & LOGÍSTICA;
o    ADMINISTRATIVO COMERCIAL & VENDAS;
o    RECURSOS HUMANOS & FINANCEIRO;
o    DESIGN GRÁFICO.

Estou à disposição para sempre ajudá-lo. Conte comigo :)

“O Senhor é o meu Pastor, nada deixará me faltar”.","rawText":"• Freelancer 100% (Home office) com disponibilidade em tempo integral. Exercendo as seguintes funções: o ADMINISTRATIVO; o ATENDIMENTO E SUPORTE AO CLIENTE; o TRANSPORTES & LOGÍSTICA; o ADMINISTRATIVO COMERCIAL & VENDAS; o RECURSOS HUMANOS & FINANCEIRO; o DESIGN GRÁFICO. Estou à disposição para sempre ajudá-lo. Conte comigo :) “O Senhor é o meu Pastor, nada deixará me faltar”.","canEdit":false,"editUrl":"https://www.workana.com/freelancer/5ab92a5165fab092823db8d5e1af070c/profile/history","g11n":{"edit":"Editar","save":"Guardar","cancel":"Cancelar","warning":"Cuidado: No compartas datos de contacto o podrás ser bloqueado.","expandText":"Ver más detalles","collapseText":"retraer","placeholder":"Describe tus tareas en proyectos anteriores, tu rol y valor agregado para cada hito de tu carrera profesional. Cuéntanos cómo tu trabajo le dio valor a cada proyecto en los que hayas colaborado a lo largo del tiempo. Elige lo aspectos más relevantes de cada posición, qué aprendiste y qué lograste, y todo lo que ayude a entender el camino de tu historia profesional."},"validation":{"required":true,"min":20,"max":50000}}},"profileCompleteness":{"show":false},"newProfileCard":{"canEditCompany":false,"canAddFavorite":false,"addFreelancersDropdownTitle":"Agregar a lista","isHero":false,"isVerifiedAgency":false,"companyVisibleName":"Nayara S.","companyId":3641371,"companyHash":"5ab92a5165fab092823db8d5e1af070c","ratingData":{"rating":5,"hasRating":true,"width":"width: 100.00%","noRatings":"Ninguna calificación todavía","average":5,"ratingText":"5 de 5.00"},"profileVisibilityEditInitials":{"isChecked":true,"actionUrl":"https://www.workana.com/companies/profile/edit/visibility","g11n":{"toggleLabel":"Perfil público"}},"agencyEditInitials":{"isChecked":false,"actionUrl":"https://www.workana.com/companies/profile/edit/is_agency","g11n":{"toggleLabel":"Perfil de Agencia"}},"phone":{"text":"Número de teléfono:","canEditPhone":false,"hasPhone":true,"number":null},"countryData":{"country":"BR","name":"Brasil","class":"flag flag-br","url":"https://www.workana.com/freelancers/brazil?ref=freelancer_view","blankGif":"https://wkncdn.com/newx/assets/build/img/blank.e5634ce39.gif"},"hourlyRate":{"text":"Valor hora:","rate":"R$ 20,00","isSet":true,"currency":"BRL","amount":"20.00"},"mainSkill":{"isSet":true,"text":"Freelancer experto en Soporte Administrativo"},"public":true,"clarificationText":"Formatos permitidos:
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