* United Airlines (Airlines/Aviation): I have developed great customer service skills. With the dynamics of the job and the different situations in which we are involved I have great experience with a fast paced industry in which decision making, listening and planning are essential.
As a GSC (ground security coordinator) I deal with security issues, always been aware of the surroundings, challenging when deemed necessary; safety is a key component of our industry. As GSC I supervise security personnel hired by United (contractors).
In charge of baggage services for San Jose, Costa Rica, meeting goals and challenging charges as well as training co-workers.
I have training and have worked in all the areas of airport operations such as: gate, ramp, load planning, counter.
Apart from my experience I understand and work well with other facilitators of services with Costa Rica airport such as caterers, ground service companies, airport authorities, AERIS, and local authorities.