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Asesor Contac Center Cobranza I Gestion Temprana
Septiembre 2016 – Diciembre 2016
Funciones : cobro de cartera Banco de Bogota vía telefónica, servicio al cliente y digitación de datos, suministro de información
LOGROS : Mayor superación a nivel personal, Mayor conocimiento de los productos que maneja el banco de bogota , y mayor tolerancia ante los conflictos de los clientes , y trato digno hacia las personas que se encuentran en mora suministrándoles soluciones
FORTALEZAS : Poseer habilidades comerciales, Orientación a resultados, Orientación al Cliente, Mejora Continua, Liderazgo, Adaptación, Excelente presentación personal

Refinancia s.a.s
Asesor comercial
Octubre 2015 – julio 2016
Funciones: Área de avales y cobro de cartera castigada vía telefónica, servicio al cliente y digitación de datos, suministro de informacion
Logros: Mayor superación a nivel personal, Mayor conocimiento de las necesidades de los usuarios y mayor tolerancia ante los conflictos, y trato digno hacia las personas que se encuentran en mora castigada.
Poseer habilidades comerciales, Orientación a resultados, Orientación al Cliente, Mejora Continua, Liderazgo, Adaptación, Excelente presentación personal
Sertempo – call center – Refinancia
Asesor comercial
Octubre 2014 – Octubre 2015
Funciones: Área de avales y cobro de cartera castigada vía telefónica, servicio al cliente y digitación de datos, suministro de información
Logros: Mayor superación a nivel personal, Mayor conocimiento de las necesidades de los usuarios y mayor tolerancia ante los conflictos, y trato digno hacia las personas que se encuentran en mora castigada.
Poseer habilidades comerciales, Orientación a resultados, Orientación al Cliente, Mejora Continua, Liderazgo, Adaptación, Excelente presentación personal

Autos Remite Ltda. .
Asistente Logística de comunicaciones
Enero 2012- Noviembre 2013
Funciones: Servicio al cliente externo e interno, suministro de información, digitación, atención al conmutador y celulares, manejo de archivo y correspondencia, auxiliar administrativo y coordinación de personal
Logros: Al llegar esta empresa contaba con un grupo de 50 funcionarios para ser transportados a los diferentes sitios; atreves de llamadas telefónicas y correos de internet realice contactos llegando a implementar la cantidad de usuarios llegando a un stock de 500 funcionarios para transporté; por lo cual se incremento también el parque automotor y los empleados en la oficina.
Call Center Compensar-Processa- Servimos
Agente Asesor
Abril 2011-Enero 2012Funciones: Servicio al cliente Externo e interno, suministro de información, digitación, atención de conmutador y confirmación de datos.
Logros: Mayor conocimiento de las funciones cumplidas por las cajas de compensación familiar, aprendí a realizar procesos de crédito, reservas hoteleras y de centros recreacionales entre otros.Cooperativa Radio Taxi
Auxiliar de Planta
Octubre 2009- Agosto 2011
Funciones: Servicio al cliente Externo e interno, suministro de información, digitación, atención de conmutador y confirmación de datos, manejo de Radio Teléfono y Coordinación de central de radio
Logros: Mayor conocimiento de la ciudad, necesidades de los usuarios y mayor tolerancia ante los conflictos","rawText":"MEGALINEA Asesor Contac Center Cobranza I Gestion Temprana Septiembre 2016 – Diciembre 2016 Funciones : cobro de cartera Banco de Bogota vía telefónica, servicio al cliente y digitación de datos, suministro de información LOGROS : Mayor superación a nivel personal, Mayor conocimiento de los productos que maneja el banco de bogota , y mayor tolerancia ante los conflictos de los clientes , y trato digno hacia las personas que se encuentran en mora suministrándoles soluciones FORTALEZAS : Poseer habilidades comerciales, Orientación a resultados, Orientación al Cliente, Mejora Continua, Liderazgo, Adaptación, Excelente presentación personal Refinancia s.a.s Asesor comercial Octubre 2015 – julio 2016 Funciones: Área de avales y cobro de cartera castigada vía telefónica, servicio al cliente y digitación de datos, suministro de informacion Logros: Mayor superación a nivel personal, Mayor conocimiento de las necesidades de los usuarios y mayor tolerancia ante los conflictos, y trato digno hacia las personas que se encuentran en mora castigada. Poseer habilidades comerciales, Orientación a resultados, Orientación al Cliente, Mejora Continua, Liderazgo, Adaptación, Excelente presentación personal Sertempo – call center – Refinancia Asesor comercial Octubre 2014 – Octubre 2015 Funciones: Área de avales y cobro de cartera castigada vía telefónica, servicio al cliente y digitación de datos, suministro de información Logros: Mayor superación a nivel personal, Mayor conocimiento de las necesidades de los usuarios y mayor tolerancia ante los conflictos, y trato digno hacia las personas que se encuentran en mora castigada. Poseer habilidades comerciales, Orientación a resultados, Orientación al Cliente, Mejora Continua, Liderazgo, Adaptación, Excelente presentación personal Autos Remite Ltda. . 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