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Nuestras habilidades:
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-    Pasión por la marca y sus productos y/o servicios
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-    Transcripción literal: En este tipo de transcripción, todos los sonidos que se escuchan se escriben en el documento, incluyendo palabras inacabadas, repetidas, errores de pronunciación, como "cocreta", sonidos tales como eh..., mmmm.... En resumen, todo aquello que se dice en el audio. Este tipo de transcripción se suele solicitar para juicios o pruebas periciales.
-    Transcripción natural. Esta es la forma más común de transcribir. En ella, el transcriptor elimina toda aquella información irrelevante, lo cual da como resultado un texto más natural, más claro y con un aspecto más profesional. En ningún caso se cambian las palabras o el significado de las frases.

2.    SOPORTE AL CLIENTE

-    Crear y mantener la relación con cada cliente y entenderlos.
-    Coordinar los equipos internos y externos que participan en el proceso de atención al cliente.
-    Hacer presentaciones para la actualización de los servicios y/o productos.
-    Generar nuevos negocios.
-    Responder acerca del uso del producto y/o servicio
-    Atender reclamos y garantías.
-    Coordinar los cambios o devoluciones.
-    Informar acerca de las promociones y ventas especiales.
-    Resolución de conflictos con referencia al área.
-    Fidelización de clientes, por nombrar algunos.
Canales de comunicación:
-    Soporte telefónico.
-    Soporte por chat en vivo.
-    Soporte vía correo electrónico
-    Redes sociales.

3.    ASISTENTE VIRTUAL
Tu asistente personal a la distancia de un solo click:
-    Realizar tareas de secretaría administrativa y de alto nivel,
-    Gestionar la agenda del directivo.
-    Atención telefónica y vía correo electrónico.
-    Apoyo en la contratación, formación y supervisión de los auxiliares administrativos
-    Organización de eventos
-    Búsqueda de información y documentación
-    Tacto y discreción.
-    Poder mantener la información confidencial.
-    Confianza y un buen juicio.
-    Mantener la calma bajo presión.

4.    ADMINISTRADOR DE REDES SOCIALES
Como Community Manager te ofrezco construir, gestionar y administrar la comunidad online alrededor de tu marca en Internet, creando y manteniendo relaciones estables y duraderas con tus clientes, tus fans y, en general, cualquier usuario interesado en tu marca.

Realizamos:
-    Publicaciones y novedades del sector de tu empresa.
-    Seguir y monitorizar tus propias publicaciones.
-    Enseñarte a conocer tu público objetivo.
-    Crear relaciones estables y duraderas con los fans.
-    Identificar a tus prescriptores.

5.    DISEÑO WEB
Diseños modernos, interactivos, funcionales y optimizados para escalar en buscadores. Creacción de APP de acuerdo a las necesidades de los clientes.

-    Diseño Responsive: Diseñamos su website para que sea accesible desde cualquier dispositivo: computadoras, tabletas y smartphones. De esta manera, sus usuarios tendrán una fantástica experiencia en la plataforma de su preferencia.

-    Web Autoadministrable: Gracias a sistemas de gestión de contenido como WordPress o Joomla, cualquier persona puede crear, editar y administrar los contenidos de un sitio web. Todos los sitios web en los que trabajamos están preparados para ser 100% administrables de la forma más sencilla posible.

-    Orientado a las ventas: Dependiendo del modelo de negocio de cada cliente presentamos la información sobre su empresa y sus productos o servicios tratando de explotar sus ventajas competitivas, buscando la diferenciación con su competencia y específicamente orientada a su perfil de potenciales clientes.
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