Bronze es el segundo nivel de los freelancers de Workana. A medida que consigan más logros y ganen más proyectos, irán progresando hacia los niveles superiores. Leer más
This is Manna, an MBA from Coventry University, UK. I have been working as a Data Analyst for quite long. I worked with few companies and were pretty happy with my works. Getting a detailed outcome is my main strength. Data analysts translate numbers into plain English. Every business collects data, whether it's sales figures, market research, logistics, or transportation costs. A data analyst's job is to take that data and use it to help companies make better business decisions. This could mean figuring out how to price new materials for the market, how to reduce transportation costs, solve issues that cost the company money, or determine how many people should be working on Saturdays. There are many different types of data analysts in the field, including operations analysts, marketing analysts, financial analysts, etc.
I am proficient in MS Excel, VBA, MS Access and other data mining softwares(Nfocus,CMS,Citrix etc.). Currently, I am working with a well known company and project is Top Online Search Engine. Everyday, we provide excellent services to the clients to make their life easier and prosper in the businesses.
A master of Product knowledge, process and administrative activities.
Top notch analyst by forecasting and projecting important data.
Set goals for agents and staff.
Formulated and implemented strategies to boost the business.
Helped businesses by creating new processes.
Modified the old ones to be on the top of the business
Trained agents and helped them to determine their goal.
Supervised agents to keep their number healthy and fit.
Coached agents how to control the quality of the processes and calls.
Areas of Expertise
• Administrative Support
• Workforce Management
• Performance Management
• Project Management
• Data processing and modelling
o Real-Time Tools (Nfocus, CMS, Citrix, eWFM)
o Reporting Tools ( Verint, Salesforce)
o G Suite products
o Microsoft Office
Global Command Centre Leader/ Data Processing Specialist January, 2015 - Present
Cognizant Technology Solutions INC., Philippines
Somos uma agência de Desenvolvimento Home office composta por 3 profissionais especializada em desenvolver soluções personalizadas unindo estratégia, design e tecnologia. Acreditamos que a inovação digital só faz sent... + detalles
Meu nome é Leonardo Mazza, atualmente trabalho como freelancer e estagiário para a Agência Sete em Botucatu-SP.
Estudante de Análise e Desenvolvimento de Sistemas na FATEC/Botucatu-SP
Atuo na área de desenvolvimento... + detalles
I am a proactive and experienced professional.
I have expertise in various technologies and like to develop smart solutions that generate a satisfactory result.
I am focused on results and I try our best to fulfill ... + detalles
Meu nome é Lucas Gabriel Coelho e hoje tenho uma pequena equipe especializada em geração de conteúdo para a Web.
Nosso trabalho é focado na excelência, o que nos proporcionou um lugar de destaque aqui no Workana, o... + detalles
Soy Artesano de Software, lo que significa que he abrazado el compromiso de entregarle software bien elaborado que constantemente añada valor a sus negocios y mi propósito es crear una asociación productiva con usted.... + detalles