Juna C. expert freelancer in Graphic Design, Adobe Photoshop, Social Media Marketing, Adobe InDesign, Images for social networks, Content for social networks, Video Editing, Photo Editing, Social network advertising, Lead Generation

Juna C.

Graphic Designer | Business Systems Analyst

5 / 5

Hourly rate:


Design & Multimedia


Ratings from clients

One client hired Juna C. on more than one occasion.

Private project

Private client 2 weeks ago

About me
Experienced Business Systems Analyst with a demonstrated history of working in the information technology and services industry. Skilled in Microsoft Dynamics 365, Salesforce.com, Siebel, SAP, Agile, Service Now, HPQC, DealDesk, Experlogix CPQ ,Account Management and Marketing.
Work history
I've been with Lexmark for almost 8 years now. I started as a Warranty Contracts Administrator that registers and invoices service warranty orders with all required correct and updated information. This requires validating the order if complete and accurate, entering all required information in system. After a year and a half, MPS Billing Specialist that generates timely and accurate billing details for monthly/quarterly invoice generations. Now, I am Business System Analyst for Microsoft Dynamics365 & Salesforce.com for 5 years. I  am a key participant on continuous improvement activities such as, but not limited to, requirements gathering and analysis, writing and designing User Stories, understanding impact to users, testing and implementing project requests submitted, initiated or reported by the business (system enhancements, defect resolution, upgrades, etc.)