* FSK Gestão e Tecnologia @ Philip Morris do Brasil (Information Technology and Services): Working at Philip Morris do Brasil as Coordinator and Master Support Analyst for the Servers Support, responsible for the IT Infrastructure – Servers, Storages and Backup devices – and IT Services for all affiliates all over the country. Implementation of new applications as the client standards. Planning for Server virtualization, Operating System upgrade, Database Servers upgrade, Hardware upgrade. Health check for environment security. Bussines Continuity Plan.
* Projetta Painéis (Marketing and Advertising) [desde 1/2009]: Responsible for develop and deploy new Digital Signage projects, working on clients at Curitiba and São Paulo. Negotiation with suppliers for the development of new Digital Signage devices. Orientation for the technical team during the devices installation, helping and working together on structured networks, application servers and Digital Signage devices installation.
* Stefanini IT Solutions (Information Technology and Services) [desde 6/2008]: Team Leader for the technical support team at Electrolux do Brasil. Control of Service Requests according to the client SLA. Physical and logical maintenance on desktops and notebooks. Guidance for the technicians and trainees. Acronis Image Server management. Development and improvement of technical procedures for the first and second level technicians.