Northern Regional Manager
Tel: (1) 5201999
02/18/2015 – 05/30/2016
• Company client advisor, this includes personnel who has direct contact with the software, managers, project managers, sales force, among others.
• Follow up on each customer.
• Constant search for new customers and markets (Northern region Colombia)
• Train staff for the proper development and use of software
Technical Service Consultant AT & T U-verse
Sutherland Global Services
Tel: (5) 3208900
• Management of different types of customers
• Evaluation of situations, recognition of problems and making quick decisions.
• Ability to listen to customers
• Strong respect for confidentiality, due to access to personal information of customers.
• Ability writing, spelling and grammar to write case notes in English and sending documents to clients.