Kornelia G. freelancer experto en CCNA, Technical Support, Ingeniero de Redes

Kornelia G.

Bachelor in science of computer engineering

0 / 5

Ecuador

IT & Programación

Habilidades (Máximo: 3)
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Sobre mí
Bachelor in science of computer engineering, with 2 years of experience working with different types of networking devices such as Cisco routers, switches and ASA firewalls, being a proactive and responsible engineer, always looking to increase knowledge and experience to provide quality and efficient solutions to the companies and clients. I am passionate and committed to my work and career, which encourage me too keep developing in this evolving field.

Obtaining the CCNA R&S certification gave me the solid bases to work as a TAC support engineer and contribute with solutions to different business and companies all over the world.
Historia laboral
* Sykes (Outsourcing/Offshoring): Working as TAC engineer for case Resolution help desk, providing support in the area of network security to businesses and customers worldwide, managing Cisco ASA Firewall and troubleshooting firewall issues.

-Resolution of networking problems and implementation of labs to recreate issues.

Technical Support Engineer
CINETIX
February 2013 – April 2014 (1 year 3 months)
Maintenance of Hardware, User Support, Software Installation and Configuration Office, detection and correction of problems in local networks, managing cisco router and switches.

Intern
diticluz
September 2011 – November 2011 (3 months)
Implementation and application of evidence to Tools Helpdesk. Design User Manual
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