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En mi siguiente escalón profesional combine el turismo y la administración siendo la Travel Manager de una importante armadora automotriz, responsabilizándome de todos los procesos de viajes de negocios de la compañía desde su planeación, apoyo durante el viaje hasta el registro y control de gastos de viaje, brindando un excepcional atención y soporte al cliente. Adquirí importantes habilidades dando soporte administrativo al manager del área detectando oportunidades de mejora y preparando presentaciones sobre los KPIs, proyectos y optimizaciones para el consejo directivo; durante esos años y gracias a que estudie una maestría tuve la oportunidad de convertirme en Project Manager dando seguimiento y cierre la implementación de una herramienta tecnológica para la planeación y reservación de viajes de negocios ahorrando tiempo y recursos. En mi más reciente experiencia y como parte de mi crecimiento profesional volvía a las actividades de cuentas por cobrar siendo la responsable de la facturación, cobranza, actividades para auditorias y registros contables de la compañía, permitiéndome perfeccionar mis habilidades de análisis, orientación al detalle, innovación y atención a clientes internacionales. Soy bilingüe, el español es mi lengua nativa y durante mi camino profesional he podido alcanzar un nivel avanzado de inglés y nivel principiante-intermedio de alemán. Una de mis principales responsabilidades ha sido la atención al cliente, donde he tenido la oportunidad de interactuar con una amplia variedad de clientes, brindando un servicio de alta calidad y estableciendo relaciones sólidas a largo plazo. Mi orientación al detalle y habilidades de comunicación me han permitido comprender las necesidades de los clientes y ofrecer soluciones efectivas. ----------------------------------------------------------------- I´m highly motivated and detail-oriented professional with 12+ years of experience providing customer support services, administrative support, travel planning and administrative tasks. Skilled in various software programs, reliable and dependable with good communication skills and the ability to anticipate customer needs. Proven track record of providing quality customer service. I initiate my career in the tourism industry as a travel agent, offering attractive travel packages and assisting many travelers with the search and booking of travel services. My next professional step was in the financial-administrative area, where I worked as an administrative support, generating flight hours billing and maintaining private jet maintenance records. I also managed client portfolios and collected past due loans with more than 90 days outstanding. In subsequent years, I started using the SAP system for purchasing travel services, organizing, and booking meeting rooms for a logistics company. I proposed the automation of the business travel planning process. In my next career move, I combined my knowledge of tourism and administration, becoming the Travel Manager for a major automotive manufacturer. I was responsible for all business travel processes, from planning and travel support to expense reporting and control. I provided exceptional customer support and attention. I gained important skills in administrative support, identifying improvement opportunities, and preparing presentations on KPIs, projects, and optimizations for the board of directors. During those years, and thanks to my master's degree, I had the opportunity to become a Project Manager, overseeing the implementation of a technological tool for business travel planning and reservation, saving time and resources. In my most recent experience, as part of my professional growth, I returned to accounts receivable activities, responsible for billing, collections, audit activities, and accounting records for the company. This allowed me to refine my analytical skills, attention to detail, innovation, and customer service, especially for international clients. I am bilingual, with Spanish as my native language, and I have reached an advanced level of English and a beginner-intermediate level of German during my professional journey. One of my main responsibilities has been customer service, where I have had the opportunity to interact with a wide variety of clients, providing high-quality service and establishing long-lasting relationships. 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Vivimos en un mundo en el que experimentamos constantes cambios y adversidades, por ello, es fundamental tener el control de nuestros procesos y prevenir el impacto ante futuras crisis. Con mi experiencia en el área financiera para empresas multinacionales, planeación estratégica y análisis de datos, te ayudare a gestionar tus finanzas, tu empresa o emprendimiento. Juntos, trabajaremos para entender y detectar oportunidades de crecimiento. Soy una persona que busca salir de su zona de confort, motivo por el cual me aventuro como emprendedora digital, pretendo no seguir estándares o sistemas rigurosos ya que cada persona o situación requieren de distintas necesidades. El análisis y la creatividad al momento de establecer soluciones o evitar problemas, siempre me han permitido ofrecer proyectos exitosos. 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Auxiliar administrativo: Soporte en el área de Procuramiento de materiales en la empresa Delphi Technologies, conocimiento en los proceso de importaciones, seguimiento en los reportes mensuales e implementación de herramientas para optimizar el tiempo y costos en los que el departamento incurre.","rating":4.9800000000000004,"ranking":150,"position":{"position":"hero","next":null,"name":"Hero","description":"Hero es el máximo nivel de los freelancers de Workana. Nos enorgulleces. Tu experiencia, responsabilidad y profesionalismo hacen que te destaques, por eso tienes los mejores beneficios. ¡Sigue brillando! Leer más","explain":"El freelancer HERO ha llegado al nivel máximo en Workana. Si necesitas a un experto, no busques más. Un freelancer Hero ha demostrado que su talento, servicio y compromiso son excelentes. Trabajar con ellos es un placer. 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Além de produzir mais de 100 projetos e acumular mais de 4 anos de experiência no mercado? Meus clientes estão mirando nos melhores projetos e eu ajudei eles a conseguir isso: ⭐ “Ficou absurdamente perfeito, quero você nos meus projetos futuros” ⭐ “Se surgirem demandas como essa com alguém que eu conheça, com certeza vou te indicar” ⭐ “Isso aqui está ótimo, como você fez isso? Simplesmente espetacular!” Empreendedores que trabalham comigo estão tendo pelo menos o dobro dos seus resultados, cada um dos meus projetos nos últimos meses teve 100% de sucesso. Eu não posso ajudar todo mundo, mas talvez a gente seja uma boa dupla se você estiver pensando em: ✅ “Realizar apenas um investimento e conseguir o que quer” ✅ “Ter mais tempo para estar com as pessoas que ama ou fazer o que mais gosta” ✅ “Colaborar com um profissional que realmente se importa com o seu projeto” ✅ “Extrair o máximo das suas ideias e transformá-las em realidade” Trabalhando comigo, você vai: ✔️ Não ter que se preocupar com atrasos ou prazos de entregas adiados ✔️ Receber um suporte 24 horas por dia durante todos os dias da semana ✔️ Parar de se preocupar em estudar o seu mercado porque já tem um profissional experiente na área ✔️ Ser ouvido(a) Nem todo negócio é meu cliente, mas alguns sinais podem indicar que não seremos uma boa dupla, incluindo: ⚠️ “Eu não tenho dinheiro para te pagar agora” (Então por que publicou o projeto?) ⚠️ “Tem como você realizar mais funções além do que já combinamos pelo mesmo valor?” ⚠️ “Só consigo me comunicar com você a cada 2 semanas” Desenvolvi múltiplos projetos e com sucesso ajudei dezenas de pessoas no crescimento dos seus negócios, visando atingir a liberdade financeira para viajar, comprar o que quiser e ter a vida dos sonhos. 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Você tem 3 opções, siga os próximos passos: 1. Contratação ⚡Clique em “Contratar”; ⚡Escolha uma categoria e subcategoria; ⚡Dê um nome para o seu projeto; ⚡Escreva um comentário personalizado explicando a sua ideia e porque seremos uma boa dupla; ⚡Defina o seu orçamento médio; ⚡Clique em “Publicar Projeto”. 2. Convite ⭐ Me convide para o seu projeto já existente que combine com as minhas habilidades. 3. 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