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2023 | Consultora en Evaluación de Marca y Estrategias de Posicionamiento
Colaboré en procesos de análisis y definición de identidad de marca para pequeños negocios, proponiendo estrategias de posicionamiento digital, estructura visual y narrativa de valor. Esta experiencia fortaleció mi capacidad de diagnóstico y pensamiento estratégico en entornos creativos.

2023 | Auditoría Administrativa – Empresa de Comercialización de Aparatos Odontológicos
Realicé una auditoría de procesos internos, enfocándome en el control de inventario, gestión documental y flujo operativo. Brindé recomendaciones que permitieron mejorar la eficiencia administrativa y la trazabilidad de la información.

2024 | Agente de Servicio al Cliente (Call Center – Sector Bancario)
Ofrecí atención telefónica personalizada a clientes del sector financiero, resolviendo consultas y gestionando requerimientos con altos estándares de calidad. Esta experiencia reforzó mis habilidades de escucha activa, manejo de herramientas digitales y resolución eficaz de problemas.

2025 | Creación de Fichas de Producto para Tienda Online
Diseñé y edité fichas de productos para una tienda en línea, cuidando la presentación visual, descripción clara y categorización adecuada. Este trabajo contribuyó a una navegación más intuitiva y a una mejor conversión dentro del sitio.","rawText":"Soy Mia, una persona responsable, dedicada y con una fuerte motivación por seguir aprendiendo y creciendo profesionalmente. Me comprometo a dar siempre lo mejor de mí en cada proyecto, destacándome por ser proactiva, organizada y enfocada en ofrecer un trabajo de calidad. A lo largo de los últimos años, he diversificado mi experiencia profesional en áreas como posicionamiento de marca, auditoría administrativa, atención al cliente y soporte digital. He trabajado tanto de forma independiente como en entornos corporativos, desarrollando habilidades clave en comunicación, organización y gestión de información. 2023 | Consultora en Evaluación de Marca y Estrategias de Posicionamiento Colaboré en procesos de análisis y definición de identidad de marca para pequeños negocios, proponiendo estrategias de posicionamiento digital, estructura visual y narrativa de valor. Esta experiencia fortaleció mi capacidad de diagnóstico y pensamiento estratégico en entornos creativos. 2023 | Auditoría Administrativa – Empresa de Comercialización de Aparatos Odontológicos Realicé una auditoría de procesos internos, enfocándome en el control de inventario, gestión documental y flujo operativo. Brindé recomendaciones que permitieron mejorar la eficiencia administrativa y la trazabilidad de la información. 2024 | Agente de Servicio al Cliente (Call Center – Sector Bancario) Ofrecí atención telefónica personalizada a clientes del sector financiero, resolviendo consultas y gestionando requerimientos con altos estándares de calidad. Esta experiencia reforzó mis habilidades de escucha activa, manejo de herramientas digitales y resolución eficaz de problemas. 2025 | Creación de Fichas de Producto para Tienda Online Diseñé y edité fichas de productos para una tienda en línea, cuidando la presentación visual, descripción clara y categorización adecuada. Este trabajo contribuyó a una navegación más intuitiva y a una mejor conversión dentro del sitio.","canEdit":false,"editUrl":"https://www.workana.com/freelancer/80eb8ed85865eb48ca177332e8abaee9/profile/history","g11n":{"edit":"Edit","save":"Save","cancel":"Cancel","warning":"Warning: Don't share contact information or you may be blocked.","expandText":"View more","collapseText":"View less","placeholder":"Describe your work on previous projects, your role, and your contributions for each milestone of your professional career. Tell us how your work has brought value to the projects you have collaborated on in the past. Choose the most relevant aspects for each position, what you learned and achieved, and anything else that will help in understanding your career path."},"validation":{"required":true,"min":20,"max":50000}}},"profileCompleteness":{"show":false},"newProfileCard":{"canEditCompany":false,"canAddFavorite":false,"addFreelancersDropdownTitle":"Add to list","isHero":false,"isVerifiedAgency":false,"companyVisibleName":"M. S.","companyId":11234737,"companyHash":"80eb8ed85865eb48ca177332e8abaee9","ratingData":{"rating":5,"hasRating":true,"width":"width: 100.00%","noRatings":"No ratings yet","average":5,"ratingText":"5 of 5.00"},"profileVisibilityEditInitials":{"isChecked":true,"actionUrl":"https://www.workana.com/companies/profile/edit/visibility","g11n":{"toggleLabel":"Public Profile"}},"agencyEditInitials":{"isChecked":false,"actionUrl":"https://www.workana.com/companies/profile/edit/is_agency","g11n":{"toggleLabel":"Agency Profile"}},"phone":{"text":"Phone number: ","canEditPhone":false,"hasPhone":false,"number":null},"countryData":{"country":"US","name":"United States","class":"flag flag-us","url":"https://www.workana.com/freelancers/united-states?ref=freelancer_view","blankGif":"https://cf.wkncdn.com/static/assets/build/img/blank.4f4e80a62.gif"},"hourlyRate":{"text":"Hourly rate:","rate":"USD 5.00","isSet":true,"currency":"USD","amount":"5.00"},"mainSkill":{"isSet":true,"text":"Freelancer expert in Admin Support"},"public":true,"clarificationText":"Allowed formats:
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