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Ingeniería Customer Experience

04.2012 – 07.2013    Telecom Personal
Gestión de proyectos estratégicos de la compañía

04.2008 – 03.2012    Grupo IRSA
Gestión integral del portfolio de proyectos de IRSA, APSA y CRESUD
•    Definición e implementación de metodología y procedimientos para la aprobación, definición, gestión y cierre de proyectos.
•    Seguimiento y análisis integral de proyectos, presupuestos y objetivos.
•    Identificación, análisis y seguimiento de riesgos y desvíos.
•    Confección y presentación de informes que facilitan una visión consolidada de los proyectos dentro de la empresa a los clientes de la PMO (Orientado a Gerencias y/o Alta Dirección)
•    Diseño, implementación y adaptación continua de la aplicación informática SharePoint
•    Gestión del conocimiento – Lecciones aprendidas
Proyectos gestionados: Apertura Shopping DOT Baires, Certificación SOX, Generación de Sinergia del Negocio Agropecuario, Diseño e implementación de señalética digital en Abasto Shopping, Programa de formación de líderes de proyectos, Optimización de costos en telefonía, Programa de Bancarización de Locatarios, entre otros.

10.2006 – 03.2008    Pragma Consultores - PMO (Repsol YPF)
Gestión integral del portfolio de proyectos de Exploración y Producción de YPF ABB (Argentina – Bolivia - Brasil)

•    Responsable de la coordinación del área de planificación de proyectos con dos personas a cargo.
•    Desarrollo del plan de comunicación de la metodología definida para la gestión de la PMO. (Metodología FEL – PMI)
•    Confección y actualización de plantillas, manuales y flujogramas de la Oficina de Gestión de Proyectos.
•    Administración del portfolio de nuevas iniciativas generadas, definición estratégica de alcances, detección de solapes e interdependencias entre proyectos.
•    Soporte metodológico en gestión de proyectos.
•    Seguimiento y análisis integral de proyectos, presupuestos y objetivos.
•    Identificación, análisis y seguimiento de riesgos y desvíos.
•    Generación y presentación de informes a la Dirección de Exploración y Producción.
•    Diseño, implementación y adaptación continua de la aplicación informática Sharepoint.

10.2004 – 09.2006    TNX – Telenexo Consulting
Gerenciamiento de proyectos de consultoría en telecomunicaciones
•    Supervisión e implementación de proyectos con cuatro personas a cargo.
•    Análisis y detección de oportunidades de ahorro en telecomunicaciones, en empresas locales y regionales.
•    Implementación, negociación y auditoría de soluciones propuestas y aprobadas.
•    Gestión de migraciones tecnológicas adaptadas a las necesidades del cliente.
Cuentas a cargo: AcNielsen, Alba, Baker & McKenzie, Clorox, Danone, Grupo Santander, Manpower, Microsoft, Repsol YPF, Schering-Plough, Sidor (Techint Venezuela), entre otras.

12.2003 – 03.2004        WE USA – Programa Independent
•    Programa de trabajo rentado y temporario en los Estados Unidos para estudiantes universitarios.

04.2003 – 11.2003        UOL Sinectis – Pasantía Back Office
•    Administración y seguimiento de solicitudes de clientes. ABM

03.2001 - 12.2002        Finansutt – Administrativa
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