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Rubro: Hotelería

Recepcionista (Encargada del turno manana)
Check in/out, Manejo de reservas, Atención a grupos y empresarios, Control de porcentaje de Ocupación y Overbooking, Control de asignación de habitaciones, Elaboración mensual de informes de producción y estadísticas, como así también la elaboración de la Encuesta Hotelera para el I.N.D.E.C. Cierres de caja, posnets y cierres Z, control de tarjetas de crédito y cambio de divisas. Cobros en efectivo, cheques, travellers cheques y especial atención en cobro de grupos a través de trasferencias bancarias. Claro manejo de facturación, notas de crédito y cuentas corrientes. Búsqueda de la continua satisfacción del huésped durante su estadía.
Principales Logros:
Venta tarjeta NH WORD, Premio a la atención personalizada otorgada por el Mistery Guest (Analista independiente internacional que se aloja de incógnito para evaluar el desempeño de los empleados).
Llevé a cabo la reestructuración del Área incrementando el compromiso de los empleados y mejorando la Calidad del Servicio, lo cual, trajo aparejado un aumento significativo en el grado de satisfacción de los clientes.

POLI - BOLS 01 / 1999 – 12 / 2002.
Rubro: Industria Plástica

Socio Gerente
Atención de Clientes y proveedores. Facturación. Encargado de Compras. Coordinación y Supervisión de rutas de distribución.
Administración, organización de los repartos diarios, compras, cobranzas y bancos.
Área recursos humanos, encargado en industria comercio, argentina
Principales Logros:
-Redefinición de procesos administrativos con la consecuente disminución de costos, de la tasa de reclamos y de los tiempos de entrega, haciendo más eficiente las operaciones.

NAVENOR S. A. C. I. 06 / 1997 – 12 / 1997.
Rubro: Transporte Marítimo.

Secretaria Ejecutiva
Atención de Clientes y Proveedores. Encargada de cumplimentar las directivas de la gerencia general, realización de conciliaciones de Cuentas y Control de gastos.
Preparación de reportes diarios del buque, informar a la gerencia de la ubicación del mismo en altamar, ordenar la carga o descarga en atraque, manejar todo tipo de información llegada por vía telefónica, fax o telex y ser intermediaria con contactos internacionales.
Principales logros:
-Reduje considerablemente los costos derivados de la coordinación de rutas y gastos operativos del sector de logística.

PEDRO L. GUARDIA 02 / 1994 – 05 / 1997.
Rubro: Comercio/Librería

Empleada Administrativa/Ventas
Atención de Clientes. Control de Stock y Facturación. Análisis de Cuentas. Conciliaciones Bancarias.

Principales Logros:
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