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* REYES DIFUNTOS Project: Event Planner and Victor Mucio Designer's Partner for the Project: REYES DIFUNTOS.
-Event Assistant to Reyes Difuntos Project: invitation to MexCoolTour 2017 Closing Event and Launch of 2018 activities, in Querétaro, Mexico.
-Remote Event Assistant to Reyes Difuntos International Project: invitation at LA FETE DES MORTS à Paris, France (October-November 2017).
-Remote Event Assistant to Reyes Difuntos International Project: invitation at VIVE MéXICO Fest in Tokio, Japan (September 2017).
-Event Coordinator and Victor Mucio's Assistant to Sacre Coeur Reyes Difuntos International Project for the Event OSADIA Uruapan 2017 (March 2017).
-Event Coodinator and Victor Mucio's Assistant to Reyes Difuntos International Project: invitation by the Consulate of Mexico in Milan to the event L'ARTIGIANATO IN FIERA 2016 in Milan, Italy.

* Asociaciòn Cultural "Rosa Mexicano": Actually involved in Planning and co-organizing in Verona ,deepening-events about Mexico and its Culture, focused on Folklore - Arts and Handcraft and always concerned with sensitive socio-political and safety issues, trying to integrate the two communities (Mexican and Italian) living here in Italy.

Since 2016 the Association has set up thematic conferences - art and performing exhibitions - dance events,concerts and conviviality events with exhibitions and sales of cultural and gastronomic products.
I am actually concerned with ideation, planning and management this events in every area (logistics, institutional and e-mailing, endorsements, financials, social), directly coordinating with president, team and other partners.

* Fondazione Arena di Verona (Entertainment): Three Opera Seasons (2014,2015 and 2016 - June to September)

Customer Care:
performing and overseeing a variety of customer service functions for the Ticketing Office;
providing day to day contact, interaction and problems resolution to ticket-buying customers;
interacting directly with season-ticket holders and other customers on day-to-day sales inquiries, problems, and concerns;
providing a prompt, courteous service to all customers.
Performing ticket sales for all ticketed events for current and upcoming events using a computer-based sales system.
Accurately entering informations into the computer.
Issuing tickets and collecting payments from guests; cash operations.
Performing miscellaneous duties related to the job, as assigned.
Every-day plurilingual assistance and communication to customers (English, Spanish, French, Italian)
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