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Tuve la oportunidad de trabajar con empresas como: Dell Computers, por más de dos años, en dónde pude adquirir experiencia en el área de ventas (al por mayor para pequeñas y medianas empresas), servicio al cliente y telemarketing de hardware y software; específicamente para el mercado norteamericano.

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Estas son mis habilidades más fuertes.","rawText":"Profesionalmente me desempeño en áreas como: comunicación, servicio al cliente, telemarketing, elaboración de documentos legales, traducción y edición de documentos; cuento también con experiencia en el área de ventas. Tuve la oportunidad de trabajar con empresas como: Dell Computers, por más de dos años, en dónde pude adquirir experiencia en el área de ventas (al por mayor para pequeñas y medianas empresas), servicio al cliente y telemarketing de hardware y software; específicamente para el mercado norteamericano. En cuanto a la elaboración de documentos legales, gané experiencia laborando con la firma legal Panameña, Benedetti & Benedetti, donde aparte de elaborar ciertos documentos legales, las correspondencias vía e-mail con los clientes eran totalmente en inglés; entre otras responsabilidades. Estas son mis habilidades más fuertes.","canEdit":false,"editUrl":"https://www.workana.com/freelancer/84ddf785cad40d787179dbf96c1062db/profile/description","g11n":{"edit":"Editar","save":"Guardar","cancel":"Cancelar","warning":"Cuidado: No compartas datos de contacto o podrás ser bloqueado.","expandText":"Ver más detalles","collapseText":"retraer","placeholder":"Sintentiza en pocas palabras aquello que mejor te define como profesional. Muestra al mundo lo que puedes brindar para darle dirección a tu carrera freelance. Ej: Diseñador de imagen y sonido especialista en videos institucionales y retoque fotográfico"},"validation":{"required":true,"min":20}},"history":{"section":"history","title":"Historia laboral","dangerouslyWillBeRenderAsHtml_text":"Luna's Castle Hostel (Casco Viejo)
*Reception/Front Desk
Recepción; registro de entrada; registro de salida; auditoría nocturna; cambio de fecha en el sistema; comprobar en los casos de no presentarse, información de tarjeta de crédito; hacer las reservas para el albergue y reservas para nuestro albergue en Bocas del Toro (Heike) y ofrecer descuentos especiales; verificar las salas de equipaje y habitaciones y reportar cualquier anomalía, verificar el alrededor del hostal; proporcionar al personal del limpieza una lista con las habitaciones a limpiar, etc. cerrar y abrir caja, hacer un diario depósito con lista de registros de entradas en mi turno, junto con el informe de caja, pagar gastos tales como: inventario del desayuno, hielo, bebidas para la venta, y otras comodidades, contar el dinero en la caja todos los días antes de abrir el turno de la mañana, asegurarnos de que tenemos suficientes llaves para los huéspedes; verificar en la página web y correo electrónico las reservas realizadas en internet .
Reservamos Tours a San Blas, proporcionados por una agencia de viajes que funciona junto con el albergue. Verificar pasaportes antes de realizar algún "Check-In" a cualquier huésped. Y otras responsabilidades.

Hospital de Punta Pacífica
*Oficial de Servicio al Paciente
Función Bilingüe; realizar Tours en diferentes Idiomas en el Hospital, atender las funciones administrativas de los pacientes VIP, proveer detalles de cuentas diarios, manejar un control de calidad de los servicios proveídos a los pacientes de todos los departamentos, cerciorándonos de que se le provea al paciente el servicio adecuado; llenar el censo de diagnóstico por día para ser presentado al Director Médico, hacer cuadros y gráficas de encuestas a los pacientes en cada departamento, de manera que podamos atacar las debilidades que existen en los departamentos con el fin de mejorar el servicio, entregar estado de cuenta final y manejar el proceso de pago del paciente hasta que llegue a la caja, proveer apoyo de traducción a los departamentos con clientes de habla o idioma inglés y francés, entre otras funciones.

Benedetti & Benedetti
*Asistente Legal
Departamento de Oposición (Marcas) -- Creación de Escritos, Poderes, Caución, Ractificación de Gestoría, Presentación de documentos y pruebas, Manejo de boletines (279, 280, 281), comparación de marcas para un posible proceso de oposición, manejo de expedientes, entre otros.

Dell
*SMB Software and Peripherals Sales Specialist
nov 2008 - may 2009 Panama
Ventas al mercado de Pequeñas y Medianas Empresas de softaware, periféricos, computadoras (escritorio, laptops) accesorios en general y todo producto vendible por la empresa, proveer servicio con problemas técnicos (basicos) de cualquier producto.
Dell
*Small and Medium Business Specialist
dic 2007 - nov 2008 Panama
Verificación del estado de las órdenes para pequeñas y medianas empresas; enviar el producto a Producción (comunicar con clientes en caso de haber alguna discrepancia, diferencia o información requerida que detuviera la producción de las órdenes , entre otros).
Dell
*Order Modification and Sales Agent
oct 2006 - dic 2007 Panama
Cancelación, modificación y actualización de órdenes pendientes, promoveer productos; ventas.

Referencias:
Jason Marcus
Luna´s Castel Hostel Casco Viejo Panamá (Manager)
67509898

Joana Ford
SMB Sales Manager
64737338","rawText":"Luna's Castle Hostel (Casco Viejo) *Reception/Front Desk Recepción; registro de entrada; registro de salida; auditoría nocturna; cambio de fecha en el sistema; comprobar en los casos de no presentarse, información de tarjeta de crédito; hacer las reservas para el albergue y reservas para nuestro albergue en Bocas del Toro (Heike) y ofrecer descuentos especiales; verificar las salas de equipaje y habitaciones y reportar cualquier anomalía, verificar el alrededor del hostal; proporcionar al personal del limpieza una lista con las habitaciones a limpiar, etc. cerrar y abrir caja, hacer un diario depósito con lista de registros de entradas en mi turno, junto con el informe de caja, pagar gastos tales como: inventario del desayuno, hielo, bebidas para la venta, y otras comodidades, contar el dinero en la caja todos los días antes de abrir el turno de la mañana, asegurarnos de que tenemos suficientes llaves para los huéspedes; verificar en la página web y correo electrónico las reservas realizadas en internet . Reservamos Tours a San Blas, proporcionados por una agencia de viajes que funciona junto con el albergue. Verificar pasaportes antes de realizar algún "Check-In" a cualquier huésped. Y otras responsabilidades. 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