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Soy una profesional dedicada a brindar consultoría empresarial y asistencia en gestión, especializada en impulsar el crecimiento y el éxito de Mipymes y Startups. Con una amplia experiencia en actividades administrativas, estratégicas y de Recursos Humanos, ofrezco servicios integrales para optimizar las operaciones y fortalecer el talento humano.

Te puedo apoyar en:

✔️Asistencia administrativa: Brindo apoyo en tareas administrativas clave, tales como organización de documentos, control de inventario, gestión de proveedores y coordinación de agendas, permitiendo a las empresas enfocarse en su crecimiento.
✔️Consultoría empresarial: Identifico oportunidades de mejora y desarrollo estratégico, asesorando a emprendedores y directivos para tomar decisiones acertadas y alcanzar resultados consistentes.
✔️Gestión de proyectos: Planifico, ejecuto y superviso proyectos de diversa índole, asegurando la calidad, la eficiencia y el cumplimiento de los objetivos establecidos.
✔️Reclutamiento y selección de personal: Implemento procesos de reclutamiento efectivos, identificando y atrayendo talento acorde a las necesidades de cada empresa. Realizo rigurosas evaluaciones y entrevistas para asegurar la elección de los mejores candidatos.
✔️Desarrollo de personal: Diseño e implemento programas de desarrollo profesional, evaluaciones de desempeño y planes de capacitación personalizados, con el objetivo de potenciar las habilidades y competencias de los colaboradores.
✔️Elaboración de manuales: Creo manuales y políticas de operación claros y concisos, adaptados a las necesidades específicas de cada empresa, para estandarizar procesos y facilitar el flujo de trabajo.

Si buscas un aliado estratégico comprometida con el crecimiento y la eficiencia de tu Mipyme o Startup, estoy lista para colaborar contigo. Juntos, podemos alcanzar el éxito empresarial y potenciar el talento de tu equipo. ¡Contáctame para explorar cómo puedo ayudarte!
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* HABILIDADES:
- Comunicación asertiva
- Organización
- Analítica
- Empatía
- Toma de decisiones
- Pensamiento crítico
- Creativa

* CONOCIMIENTOS
- Office (Uso avanzado de Word, Excel, PowerPoint, Outlook, Forms, Publisher)
- Canva
- Capcut
- Edición de audios y videos simples
- SAP
- Ingles Intermedio
- Creación de Sitios Web
- Creación de páginas Facebook

RRHH:
* Código de ética
* Descripción y perfiles de puestos
* Plan anual de operaciones
* Ideales de la empresa (Misión, Visión, Objetivos)
* Clima laboral
* Organigrama
* Publicación de vacantes
* Entrevistas por competencias
* Inducción y Onboarding
* Reportes e informes de RRHH
* NOM035 (México)
* LFT Y LSS (México)","rawText":"Apoyo a Mipymes y Startups en actividades administrativas, estratégicas y de Recursos Humanos. Soy una profesional dedicada a brindar consultoría empresarial y asistencia en gestión, especializada en impulsar el crecimiento y el éxito de Mipymes y Startups. Con una amplia experiencia en actividades administrativas, estratégicas y de Recursos Humanos, ofrezco servicios integrales para optimizar las operaciones y fortalecer el talento humano. Te puedo apoyar en: ✔️Asistencia administrativa: Brindo apoyo en tareas administrativas clave, tales como organización de documentos, control de inventario, gestión de proveedores y coordinación de agendas, permitiendo a las empresas enfocarse en su crecimiento. ✔️Consultoría empresarial: Identifico oportunidades de mejora y desarrollo estratégico, asesorando a emprendedores y directivos para tomar decisiones acertadas y alcanzar resultados consistentes. ✔️Gestión de proyectos: Planifico, ejecuto y superviso proyectos de diversa índole, asegurando la calidad, la eficiencia y el cumplimiento de los objetivos establecidos. ✔️Reclutamiento y selección de personal: Implemento procesos de reclutamiento efectivos, identificando y atrayendo talento acorde a las necesidades de cada empresa. Realizo rigurosas evaluaciones y entrevistas para asegurar la elección de los mejores candidatos. ✔️Desarrollo de personal: Diseño e implemento programas de desarrollo profesional, evaluaciones de desempeño y planes de capacitación personalizados, con el objetivo de potenciar las habilidades y competencias de los colaboradores. ✔️Elaboración de manuales: Creo manuales y políticas de operación claros y concisos, adaptados a las necesidades específicas de cada empresa, para estandarizar procesos y facilitar el flujo de trabajo. Si buscas un aliado estratégico comprometida con el crecimiento y la eficiencia de tu Mipyme o Startup, estoy lista para colaborar contigo. Juntos, podemos alcanzar el éxito empresarial y potenciar el talento de tu equipo. ¡Contáctame para explorar cómo puedo ayudarte! ------------------------------------------------------------------------- * HABILIDADES: - Comunicación asertiva - Organización - Analítica - Empatía - Toma de decisiones - Pensamiento crítico - Creativa * CONOCIMIENTOS - Office (Uso avanzado de Word, Excel, PowerPoint, Outlook, Forms, Publisher) - Canva - Capcut - Edición de audios y videos simples - SAP - Ingles Intermedio - Creación de Sitios Web - Creación de páginas Facebook RRHH: * Código de ética * Descripción y perfiles de puestos * Plan anual de operaciones * Ideales de la empresa (Misión, Visión, Objetivos) * Clima laboral * Organigrama * Publicación de vacantes * Entrevistas por competencias * Inducción y Onboarding * Reportes e informes de RRHH * NOM035 (México) * LFT Y LSS (México)","canEdit":false,"editUrl":"https://www.workana.com/freelancer/88b4785e6e45b816e57a991fa1afdfa2/profile/description","g11n":{"edit":"Edit","save":"Save","cancel":"Cancel","warning":"Warning: Don't share contact information or you may be blocked.","expandText":"View more","collapseText":"View less","placeholder":"In a few words, sum up what best defines you as a professional. Show the world what you have to offer and give direction to your freelance career. Ex: Image and sound designer specializing in institutional videos and photo retouching."},"validation":{"required":true,"min":20}},"history":{"section":"history","title":"Work history","dangerouslyWillBeRenderAsHtml_text":"Asistente Virtual • Autónomo Junio 2021 - Actualidad
• Brindar apoyo a micro, pequeñas y medianas empresas en actividades administrativas, de gestión, RRHH, mercadológicas y digitales.
Telefónica Movistar - Gerente Octubre 2019 - Mayo 2021 CAC Sendero Hermosillo, México
• Liderar la administración del Centro de Atención al Cliente (CAC), logrando resultados destacados que permitieron el traslado exitoso de CAC Plaza City Center a CAC Sendero Hermosillo.
• Supervisar y dar seguimiento al equipo de ventas para asegurar el cumplimiento de los indicadores establecidos.
• Gestionar los recursos humanos de la sucursal, incluyendo la contratación, capacitación y desarrollo del personal.
• Responsable del manejo de bienes, valores e inventario de equipos a la venta.
• Mantener un enfoque destacado en el servicio al cliente, asegurando una experiencia excepcional para todos los visitantes del CAC.

Crédito Sí (Afirme) - Gerente de Sucursal Comunal Agosto 2018 - Junio 2019 Hermosillo, México
• Dirigir la administración de una sucursal de crédito comunal, estableciendo metas y asegurando el cumplimiento de las mismas a través del seguimiento y apoyo al equipo de ventas.
• Gestionar la cobranza de la cartera colocada, aplicando estrategias efectivas para mejorar los índices de recuperación.
• Administrar los recursos humanos y financieros de la sucursal, enfocándose en la rentabilidad y el crecimiento del negocio.
• Responsable de la capacitación y desarrollo del equipo de profesionales financieros, promoviendo un alto nivel de desempeño.

Fundación Rafael Dondé - Gerente Valuador Multifuncional Diciembre 2017 - Agosto 2018 Hermosillo, México
• Planificar y supervisar la operación de sucursales, asegurando el cumplimiento de metas y objetivos.
• Controlar inventarios en el piso de ventas, activos y bóveda.
• Supervisar al personal de la sucursal, brindando dirección y apoyo para alcanzar los resultados esperados.
• Realizar prospección de clientes nuevos y gestionar ventas y empeños.
• Valuar metales, diamantes, relojes, electrónicos y otros objetos de valor.

Cursos y Certificaciones

●    Reclutamiento y Selección por Competencias (México)
●    Psicometría y Selección (México)
●    Análisis de Nómina (México)
●    Generalista de Recursos Humanos (México)
●    AZ-900 Azure Functions
●    Voxy Proficiency Achievement Certificate","rawText":"Asistente Virtual • Autónomo Junio 2021 - Actualidad • Brindar apoyo a micro, pequeñas y medianas empresas en actividades administrativas, de gestión, RRHH, mercadológicas y digitales. Telefónica Movistar - Gerente Octubre 2019 - Mayo 2021 CAC Sendero Hermosillo, México • Liderar la administración del Centro de Atención al Cliente (CAC), logrando resultados destacados que permitieron el traslado exitoso de CAC Plaza City Center a CAC Sendero Hermosillo. • Supervisar y dar seguimiento al equipo de ventas para asegurar el cumplimiento de los indicadores establecidos. • Gestionar los recursos humanos de la sucursal, incluyendo la contratación, capacitación y desarrollo del personal. • Responsable del manejo de bienes, valores e inventario de equipos a la venta. • Mantener un enfoque destacado en el servicio al cliente, asegurando una experiencia excepcional para todos los visitantes del CAC. Crédito Sí (Afirme) - Gerente de Sucursal Comunal Agosto 2018 - Junio 2019 Hermosillo, México • Dirigir la administración de una sucursal de crédito comunal, estableciendo metas y asegurando el cumplimiento de las mismas a través del seguimiento y apoyo al equipo de ventas. • Gestionar la cobranza de la cartera colocada, aplicando estrategias efectivas para mejorar los índices de recuperación. • Administrar los recursos humanos y financieros de la sucursal, enfocándose en la rentabilidad y el crecimiento del negocio. • Responsable de la capacitación y desarrollo del equipo de profesionales financieros, promoviendo un alto nivel de desempeño. Fundación Rafael Dondé - Gerente Valuador Multifuncional Diciembre 2017 - Agosto 2018 Hermosillo, México • Planificar y supervisar la operación de sucursales, asegurando el cumplimiento de metas y objetivos. • Controlar inventarios en el piso de ventas, activos y bóveda. • Supervisar al personal de la sucursal, brindando dirección y apoyo para alcanzar los resultados esperados. • Realizar prospección de clientes nuevos y gestionar ventas y empeños. • Valuar metales, diamantes, relojes, electrónicos y otros objetos de valor. Cursos y Certificaciones ● Reclutamiento y Selección por Competencias (México) ● Psicometría y Selección (México) ● Análisis de Nómina (México) ● Generalista de Recursos Humanos (México) ● AZ-900 Azure Functions ● Voxy Proficiency Achievement Certificate","canEdit":false,"editUrl":"https://www.workana.com/freelancer/88b4785e6e45b816e57a991fa1afdfa2/profile/history","g11n":{"edit":"Edit","save":"Save","cancel":"Cancel","warning":"Warning: Don't share contact information or you may be blocked.","expandText":"View more","collapseText":"View less","placeholder":"Describe your work on previous projects, your role, and your contributions for each milestone of your professional career. Tell us how your work has brought value to the projects you have collaborated on in the past. Choose the most relevant aspects for each position, what you learned and achieved, and anything else that will help in understanding your career path."},"validation":{"required":true,"min":20,"max":50000}}},"profileCompleteness":{"show":false},"newProfileCard":{"canEditCompany":false,"canAddFavorite":false,"addFreelancersDropdownTitle":"Add to list","isHero":false,"isVerifiedAgency":false,"companyVisibleName":"Yamileth V.","companyId":352830,"companyHash":"88b4785e6e45b816e57a991fa1afdfa2","ratingData":{"rating":5,"hasRating":true,"width":"width: 100.00%","noRatings":"No ratings yet","average":5,"ratingText":"5 of 5.00"},"profileVisibilityEditInitials":{"isChecked":true,"actionUrl":"https://www.workana.com/companies/profile/edit/visibility","g11n":{"toggleLabel":"Public Profile"}},"agencyEditInitials":{"isChecked":false,"actionUrl":"https://www.workana.com/companies/profile/edit/is_agency","g11n":{"toggleLabel":"Agency Profile"}},"phone":{"text":"Phone number: ","canEditPhone":false,"hasPhone":true,"number":null},"countryData":{"country":"MX","name":"Mexico","class":"flag flag-mx","url":"https://www.workana.com/freelancers/mexico?ref=freelancer_view","blankGif":"https://cf.wkncdn.com/static/assets/build/img/blank.4f4e80a62.gif"},"hourlyRate":{"text":"Hourly rate:","rate":"USD 8.00","isSet":true,"currency":"USD","amount":"8.00"},"mainSkill":{"isSet":true,"text":"Freelancer expert in Admin Support"},"public":true,"clarificationText":"Allowed formats:
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