Lucio M. freelancer experto en Asistente Virtual, Traducción al Español, Microsoft Word

Lucio M.

Work hard, Dream big.

Redacción y Traducción

Sobre mí
Highly organized and results oriented individual offering outstanding customer service experience, administrative and IT talents towards supporting an employer in driving growth, efficiency and success.
Fully bilingual in both English and Spanish. I can translate documents from English to Spanish using rich vocabulary and perfect grammar.
Historia laboral
Professional Experience

VMBC SA, Buenos Aires, Argentina, 2014 to 2016
•    Work with managers to remove friction points and ensure smooth handoffs between areas.
•    Support the Mobile Program team, Creative Team and BI team in their work by pulling reports, scheduling meetings and managing calendars to improve the time spent on their genius zone
•    Facilitate communication, standardization, collaboration, and organization for the work that the assigned teams are doing.
•    Provide guidance and/or training to new hires within areas of expertise

Hewlett Packard S.R.L, 2012 to 2015
AMS SCCM Software Delivery Lead - Technical Support Representative
•    Meetings with clients to review requirements for software to be distributed and determine package requirements, method of delivery (push vs. pull) and deployment timing based on freeze calendars
•    Open RFCs for mandatory software deployments (push) and attend all HP and client Change Advisory Board (CAB) meetings to represent changes and answer questions.
•    Act as third tier escalation point on client issues, and performs research to resolve them.
•    Develop and documents (i.e., technical specs, user documentation, flow diagrams, logic diagrams, etc.) basic processes and procedures for support of the product.
•    Perform system administration, including the creation of collections, advertisements and basic reporting

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