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Funciones: * Ser líder y enlace de la empresa con los clientes, con el objetivo principal de satisfacer sus necesidades y fortalecer la relación comercial, brindando soluciones a medida. * Planificar, organizar, dirigir y controlar la ejecución del plan de actividades y el presupuesto de la Gerencia de Operaciones, garantizando el cumplimiento de los objetivos definidos en cada proyecto. * Gestionar el enlace con los clientes en las diferentes etapas, manteniendo una comunicación activa y fluida durante todo el proceso. * Liderar al personal operativo y administrativo hacia el cumplimiento de las metas asignadas por mes, promoviendo el trabajo colaborativo y enfocado en resultados. * Impulsar la venta de servicios del sector telecomunicaciones, participando en procesos de negociación, presentación de propuestas técnicas y comerciales, así como en el seguimiento postventa para asegurar la satisfacción y fidelización del cliente. * Detectar oportunidades de negocio a través del contacto directo con los clientes, contribuyendo al crecimiento sostenido de la cartera de servicios. * Comercialización de vehículos para procesos de renovación y actualización de flota corporativa. Administré la cartera de clientes, gestioné las cobranzas y llevé el control eficiente del inventario, asegurando una operación fluida y organizada. * Supervisé el proceso de compras y fortalecí las relaciones con proveedores, garantizando condiciones favorables y disponibilidad oportuna de productos. Logros obtenidos: • Optimicé el uso de los recursos humanos, herramientas y equipos que permitió obtener los resultados esperados en un tiempo efectivo. • Generé ganancias mensuales de $20 mil dólares, con la optimización de todos los recursos, en el contrato principal de la empresa. • Controlé el presupuesto mensual, en donde se lograron los objetivos mensuales sin sacrificar ninguna etapa. * Aumento en ventas en un 15% de manera anual, tanto en servicios como en productos. 2.- Analista de Costo / Julio 2012 – Septiembre 2013 Funciones realizadas: * Analizar el costo de compra y venta de alimentos y bebidas en los diferentes puntos de venta del hotel, así como supervisar el control del comedor del personal. * Controlar las ventas y realizar análisis de precios para optimizar la rentabilidad de los productos y servicios ofrecidos. * Organizar y supervisar al equipo operativo (capitanes, meseros, cajeros y jefes de departamento de alimentos y bebidas), desarrollando metodologías de trabajo eficientes. * Colaborar activamente en la promoción y venta de servicios internos del hotel, como menús especiales, eventos privados, paquetes de consumo y experiencias gastronómicas, logrando mejorar la conversión y el ticket promedio. * Aplicar técnicas de venta cruzada y atención personalizada para incentivar el consumo dentro de las instalaciones, siempre orientada a la satisfacción del cliente y el cumplimiento de metas comerciales. Logros realizados: • Controlé la realización de los inventarios, así como una revisión continua en los diferentes puntos de venta, para evitar fuga de alimentos y bebidas. • Optimicé el manejo de la información en las principales jefatura y así obtuve el apoyo de ellos, para lograr la mejorar la distribución de los productos. • Realicé informes estadísticos y probabilísticos para la optimización de productos, que antes no existían.","rating":5,"ranking":79,"position":{"position":"bronze","next":{"name":"Silver","next":"gold","description":"Silver es el tercer nivel de Workana. Vas por buen camino. Mantente activo y cumple los requisitos para seguir creciendo. Ten en cuenta: ingresos, calificaciones y clientes satisfechos. Leer más","explain":"Un freelancer Silver es un profesional con un historial de más de 2 clientes satisfechos. Esto significa que ya tiene sus primeras estrellas y su carrera profesional en Workana comenzó muy bien. 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Leer más"},"completed":35,"hourlyRate":{"rate":30,"currency":"USD"},"badges":[{"type":"membership_premium","profile":"worker","active":true}],"shouldShowHireMeDialog":false},"profileUrl":"https://www.workana.com/freelancer/976e90d8b322726b10728c1d9a0f6467","logoUrl":"https://cf.workana.com/logos/165c94ba7cb70e3d80963110bd53c4d6/fl/WK6_160_160.png","truncatedCompanyDescription":"Soy un apasionado del marketing digital con experiencia en una amplia gama de habilidades de marketing, incluyendo la creación de textos persuasivos, análisis de datos, gestión de anuncios, diseño de sitios web, creac...","ratingData":{"label":"5 of 5.00","stars":5},"countryData":{"country":"CO","name":"Colombia","class":"flag flag-co","url":"https://www.workana.com/freelancers/colombia?ref=freelancer_view","blankGif":"https://cf.wkncdn.com/static/assets/build/img/blank.4f4e80a62.gif"},"skillTags":[{"anchorText":"Creative Writing","anchorLink":"https://www.workana.com/hire/creative-writing","isCertified":false,"title":"Creative Writing - Freelancers"},{"anchorText":"Graphic Design","anchorLink":"https://www.workana.com/hire/graphic-design","isCertified":false,"title":"Graphic Design - Freelancers"},{"anchorText":"Advertising on Google, Facebook","anchorLink":"https://www.workana.com/hire/advertising-on-google-facebook-1","isCertified":false,"title":"Advertising on Google, Facebook - Freelancers"},{"anchorText":"Web design","anchorLink":"https://www.workana.com/hire/web-design-2","isCertified":false,"title":"Web design - Freelancers"},{"anchorText":"Freelance Marketing","anchorLink":"https://www.workana.com/hire/freelance-marketing","isCertified":false,"title":"Freelance Marketing - Freelancers"},{"anchorText":"Responsive Web Design","anchorLink":"https://www.workana.com/hire/responsive-web-design","isCertified":false,"title":"Responsive Web Design - Freelancers"},{"anchorText":"Analytics","anchorLink":"https://www.workana.com/hire/analytics","isCertified":false,"title":"Analytics - Freelancers"},{"anchorText":"Facebook Ads","anchorLink":"https://www.workana.com/hire/facebook-ads","isCertified":false,"title":"Facebook Ads - Freelancers"},{"anchorText":"Sales & Marketing","anchorLink":"https://www.workana.com/hire/sales-marketing","isCertified":false,"title":"Sales & Marketing - Freelancers"},{"anchorText":"Design & Multimedia","anchorLink":"https://www.workana.com/hire/design-multimedia","isCertified":false,"title":"Design & Multimedia - Freelancers"}]},{"seoURL":"https://www.workana.com/freelancer/0cfdd73e7ec9284a76f468729a970853","companyVisibleName":"Ernesto J. 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Mi compromiso es siempre ofrecer un trabajo serio, profesional y orientado a resultados, cumpliendo plazos y adaptándome a las necesidades de cada cliente. Además, he trabajado en la evaluación y optimización de modelos de inteligencia artificial, aplicando criterios de calidad en áreas como localización, veracidad y seguridad de respuestas. También tengo experiencia en gestión de proyectos de contenido digital, edición de videos cortos y estrategias de comunicación. Me caracterizo por mi atención al detalle, capacidad analítica y compromiso con la excelencia en cada entrega. Si buscas un profesional que aporte valor y precisión a tu proyecto, estaré encantado de colaborar contigo.","rating":4.9000000000000004,"ranking":42,"position":{"position":"hero","next":null,"name":"Hero","description":"Hero es el máximo nivel de los freelancers de Workana. Nos enorgulleces. 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