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Enfocados en procesos de comerciales, calidad y administrativos.

Cuento con habilidades para desempeñar actividades asignadas de manera personal o grupal, basado en principios éticos, buena escucha y fluidez verbal. También tengo una buena Organización, liderazgo, adaptabilidad del cambio, direccionamiento en el trabajo, excelentes relaciones interpersonales, buscando innovación y mejoramiento continuo en las tareas establecidas.","rawText":"Estudiante de X semestre de Administración de empresas, Técnico en Asistencia Administrativa con experiencia en el área Comercial y de Planeación Comercial, Manejo de Herramientas ofimáticas, como Microsoft Office (Excel, Word, Power Point, Publisher y Access), Plataformas Bancarias, virtuales, móviles, CRM, STC y Base de Datos. Enfocados en procesos de comerciales, calidad y administrativos. Cuento con habilidades para desempeñar actividades asignadas de manera personal o grupal, basado en principios éticos, buena escucha y fluidez verbal. También tengo una buena Organización, liderazgo, adaptabilidad del cambio, direccionamiento en el trabajo, excelentes relaciones interpersonales, buscando innovación y mejoramiento continuo en las tareas establecidas.","canEdit":false,"editUrl":"https://www.workana.com/freelancer/a0f0a97daac4c436320c154870b3b9f5/profile/description","g11n":{"edit":"Editar","save":"Guardar","cancel":"Cancelar","warning":"Cuidado: No compartas datos de contacto o podrás ser bloqueado.","expandText":"Ver más detalles","collapseText":"retraer","placeholder":"Sintentiza en pocas palabras aquello que mejor te define como profesional. Muestra al mundo lo que puedes brindar para darle dirección a tu carrera freelance. Ej: Diseñador de imagen y sonido especialista en videos institucionales y retoque fotográfico"},"validation":{"required":true,"min":20}},"history":{"section":"history","title":"Historia laboral","dangerouslyWillBeRenderAsHtml_text":"AVANTEL (Canal Móvil Brokers)
Asesor comercial y Servicio PostVenta
Jefe Inmediato: Luis Polania
Teléfono: 350 242 2322 - 7 04 75 28
Tiempo: FEBRERO 2016 – NOVIEMBRE 2016

Funciones:
Ventas de productos y servicios de la compañía, a clientes nuevos y en frío.
Capacitación en STC y CRM a los asesores comerciales
Colaborar, guiar y apoyar la gestión de los asesores comerciales en los respectivos sistemas.
Gestionar y apoyar los procesos de venta de los asesores (documentación, ingreso al sistema, despacho)
Realizar mejoras con el departamento de calidad de la organización, para mejorar la eficiencia del proceso de compra por parte del asesor comercial.
Realizar informes para observar el volumen de ventas y proyecciones.

BANCO DE BOGOTÁ (Temporal Megalinea)
Auxiliar De Mesa Operativa (Servicio al Cliente)
Jefe Inmediato: Edwin Baron
Teléfono: 350 242 2322 - 7 04 75 28
Tiempo: FEBRERO 2015 – NOVIEMBRE 2015

Funciones:
Validación de futuros clientes en plataformas SIRI, Policía Nacional, Unidad de Cumplimiento, CRM, Datacrédito, CIFIN.
Digitalización de la información de los clientes, Datos básicos y referencias personales, comerciales y laborales.
Realización de Informes en Excel sobre las tareas realizadas, sobre los clientes y/o prospectos realizados.
Validación de la información suministrada por el asesor, cliente y/o prospecto.
Realización y confirmación de datos con las referencias suministradas por el asesor comercial.
Auditoria de la calidad del servicio del asesor al momento de realizar el proceso de crédito con el banco.","rawText":"AVANTEL (Canal Móvil Brokers) Asesor comercial y Servicio PostVenta Jefe Inmediato: Luis Polania Teléfono: 350 242 2322 - 7 04 75 28 Tiempo: FEBRERO 2016 – NOVIEMBRE 2016 Funciones: Ventas de productos y servicios de la compañía, a clientes nuevos y en frío. Capacitación en STC y CRM a los asesores comerciales Colaborar, guiar y apoyar la gestión de los asesores comerciales en los respectivos sistemas. Gestionar y apoyar los procesos de venta de los asesores (documentación, ingreso al sistema, despacho) Realizar mejoras con el departamento de calidad de la organización, para mejorar la eficiencia del proceso de compra por parte del asesor comercial. Realizar informes para observar el volumen de ventas y proyecciones. BANCO DE BOGOTÁ (Temporal Megalinea) Auxiliar De Mesa Operativa (Servicio al Cliente) Jefe Inmediato: Edwin Baron Teléfono: 350 242 2322 - 7 04 75 28 Tiempo: FEBRERO 2015 – NOVIEMBRE 2015 Funciones: Validación de futuros clientes en plataformas SIRI, Policía Nacional, Unidad de Cumplimiento, CRM, Datacrédito, CIFIN. Digitalización de la información de los clientes, Datos básicos y referencias personales, comerciales y laborales. Realización de Informes en Excel sobre las tareas realizadas, sobre los clientes y/o prospectos realizados. Validación de la información suministrada por el asesor, cliente y/o prospecto. Realización y confirmación de datos con las referencias suministradas por el asesor comercial. Auditoria de la calidad del servicio del asesor al momento de realizar el proceso de crédito con el banco.","canEdit":false,"editUrl":"https://www.workana.com/freelancer/a0f0a97daac4c436320c154870b3b9f5/profile/history","g11n":{"edit":"Editar","save":"Guardar","cancel":"Cancelar","warning":"Cuidado: No compartas datos de contacto o podrás ser bloqueado.","expandText":"Ver más detalles","collapseText":"retraer","placeholder":"Describe tus tareas en proyectos anteriores, tu rol y valor agregado para cada hito de tu carrera profesional. Cuéntanos cómo tu trabajo le dio valor a cada proyecto en los que hayas colaborado a lo largo del tiempo. Elige lo aspectos más relevantes de cada posición, qué aprendiste y qué lograste, y todo lo que ayude a entender el camino de tu historia profesional."},"validation":{"required":true,"min":20,"max":50000}}},"profileCompleteness":{"show":false},"newProfileCard":{"canEditCompany":false,"canAddFavorite":false,"addFreelancersDropdownTitle":"Agregar a lista","isHero":false,"isVerifiedAgency":false,"companyVisibleName":"J. B.","companyId":785451,"companyHash":"a0f0a97daac4c436320c154870b3b9f5","ratingData":{"rating":0,"hasRating":false,"width":"width: 0","noRatings":"Ninguna calificación todavía","average":0,"ratingText":"Ninguna calificación todavía"},"profileVisibilityEditInitials":{"isChecked":true,"actionUrl":"https://www.workana.com/companies/profile/edit/visibility","g11n":{"toggleLabel":"Perfil público"}},"agencyEditInitials":{"isChecked":false,"actionUrl":"https://www.workana.com/companies/profile/edit/is_agency","g11n":{"toggleLabel":"Perfil de Agencia"}},"phone":{"text":"Número de teléfono:","canEditPhone":false,"hasPhone":true,"number":null},"countryData":{"country":"CO","name":"Colombia","class":"flag flag-co","url":"https://www.workana.com/freelancers/colombia?ref=freelancer_view","blankGif":"https://wkncdn.com/newx/assets/build/img/blank.e5634ce39.gif"},"hourlyRate":{"text":"Valor hora:","rate":"CO$ 0,00","isSet":false,"currency":"COP","amount":"0.00"},"mainSkill":{"isSet":true,"text":"Freelancer experto en Soporte Administrativo"},"public":true,"clarificationText":"Formatos permitidos:
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Asesorar a los clientes, en cuanto a condiciones, valor de la zona y tramites notariales. • Coordinador de ingresos en Farmacias del Ahorro enero 2018 - enero 2020 Liderar a un equipo de 7 analistas, con la finalidad de asegurar el ingreso del efectivo de ventas a las cuentas de la empresa, mediante el oportuno seguimiento con las sucursales y el proveedor de traslado de valores. Gestión con el proveedor de traslado de valores la calidad de servicio y seguimiento mensual del pago al mismo. Asegurar conciliación bancaria al cierre de mes y recuperación de faltantes. Liderar 2 analistas de Datos Maestros para el correcto control y mtto de cat ctes y prov. • Analista de Ingresos en Farmacias del Ahorro junio 2014 - diciembre 2017 Análisis y control de los ingresos percibidos en farmacia para su acreditamiento en bancos y compensación de los mismos, asegurando el 100% del ingreso. 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