Jacqueline B. freelancer experto en Servicio al Cliente, Community Management

Jacqueline B.

No hagáis el mal y no existirá. - León Tostoi

0 / 5

Mexico

Redacción y Traducción

Habilidades (Máximo: 5)
Sobre mí
I have over 10 years experience in varied areas from Sales, Project Management, Social Media, Linguistics and Translations. I am professionally bilingual in English and Spanish. I assist startups, government agencies, hospitals, law firms and more with translations and business set up in Mexico. I enjoy working with food, travel and languages.
Historia laboral
Human Quality/ Language Line
I am currently working for an agency as an over the phone live interpreter for US government agencies, Banks and a variety of different Companies, I interpreted for  HHS, 911, American Express, Wells Fargo, Comcast just to name a few.  I have 500+ hours of live interpretation so far and still counting.
Jun 2017 -

Linguistica International
Remote Bilingual Interpreter Spanish-English
I provided real-time, over the phone interpretations for various clients from US Government Agencies, Hospitals, Law Firms. I worked independently with no management. I proved that I can complete tasks with little to no supervision. Over 6 months experience in a Home office position.
January 2016 – May 2017


Comunidad Terapéutica
Project Coordinator
April 2012 – present (part time and distance assistance)
I organized events and courses, assisted with logistics and administration, reception. Also handled design and community management for social media, marketing, and development of la ¨tiendita comunitaria¨ a community store promoting local artisan, handmade and small production products.

Food Not Bombs
Project Coordinator
July  2012 – present
Food Not Bombs is an initiative to inspire the public to participate in changing society and focus our resources on solving problems like hunger, homelessness and poverty while seeking an end to war and the destruction of the environment.  It’s a group of individuals that gather together to cook and serve free vegan food to homeless people, immigrants, or to activists during a protest.

I was a pioneer of Mexico city food, not bombs chapter, and I designed, developed and organized their facebook page. I ran more than 40+ registered events, organized tv,  radio and magazines interviews as well.

¨La casa de las Chinampas¨  San Gregorio Atlapulco
Project coordinator
April 2012
Assists local farmers in the distribution and sales of vegetables from the endangered area of Las  chinampas in Xochimilco, consider world human heritage by the UNESCO.


American Express
Customer Care Representative (Bilingual)
January 2016 – August 2016
Delivered extraordinary care by promptly and accurately responding to customer inquiries. I worked to handle customer issues over the phone.

Club Med
Childcare Coordinator
May 2015- December 2015
Cared for and entertained toddlers from 2 years old to 4 years old, organized and supervised activities.


Mexico City
Agente de Contact Center, grupo Telvista S.A. DE. C.V.
September 2011 – February 2012.
Call center representative, tech support.

Cancún, Quintana roo
Klimaforum / COP10 (Conference on Climate Change) volunteer.
December 2010 (2 weeks)
Helping at kitchen, registration, and sales at the cafeteria.

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