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Social Media, Moderation and Engagement en Tempero

Redacción y Traducción

Sobre mí
Periodista, Community Manager y Persona
Historia laboral
* Tempero (Internet): Working with a team of moderators to ensure user-generated content e.g. comments, photos and videos that are uploaded to the client social network pages and online communities agree with Terms of Use and Community Guidelines; removing inappropriate content and managing problem users.

Translations English- Spanish.


Localising key announcements, status updates, user guides and official community responses.

Assisting with the production of regular client reports on community activity statistics, key issues, feedback, trends and insights.

Ad hoc escalation of urgent issues, customer service or technical questions, and moderation policy queries.

Preparation and provision of client activity and platform reports

Providing a ‘community synopsis’ of the top issues and points of view from community moderators and community users.

Working alongside the Community Manager to deliver a thorough and remarkable client service.

Facebook, Communities, Twitter, Instagram, Google+

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