Operations Analyst | HP INC (February 2015 - January 2018)
-Support for BPA roll
-Focal point for Channel and Delivery leads for Centroamerica
-Trainer for CRM
-Google Maps implementation for process improvement and reduce of cost in delivery of supplies.
-Translate of all the data for CRM training global.
Customer Service Representative | Teletech (May 2013 - November 2014)
-Customer Support, billing and claims
Technical Specialist | Convergys (August 2010 - April 2013)
-Tech support for Comcast, Billing and Sales