Luisa E. freelancer experto en Redacción, Atención al cliente, Administración de Proyectos, Planificación Estratégica, Traducción

Luisa E.

Head of Relationship & Change Management

0 / 5

Sobre mí
Industrial Engineer with broad experience in Project Management in the Insurance and Financial sector, managing multiple projects in parallel with multidisciplinary team, to different countries.

Definition and analysis of functional requirements for the execution of enhancement projects through the automation and/or implementation of new technological platforms.

Intelligent, confident person with dynamism and tenacity, recursive and willing to face new challenges.

Leadership and teamwork capacity with a positive attitude towards change and non-stop learning.
Totally prepared to perform total self-control of the assigned functions as well as of the performance area.

All I have:

- Superior skills supporting internal and external customers
- Financial acumen and strong understanding of the Insurance process model
- The ability to collaborate with others in support of products, processes and problem resolution.
- The ability to negotiate, resolve and present to internal/external customers.
- The ability to participate in customer visits for training, education and operational support.
- Excellent interpersonal skills and written and verbal communication skills.
- Intermediate to advanced computer skills (Mainframe, Microsoft Office).
- Strong analytical, problem resolution and project management skills, including negotiation and conflict resolution.
Historia laboral
* BNP Paribas Cardif (Seguros)

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