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Assistant Manager (Wholesale Performance & Planning – Portfolio Analysis & Reporting)
    Develop MI reporting capability and support the implementation.
    Design new processes: business requirements documents, Visio maps, mock-ups, scenarios.
    Embed, design and automate new metrics and reports.
    Responsible for UAT testing of new reports and providing analysis.
    Design and produce reports and analysis: mappings, dashboards, trends, waterfalls, packs.
    Deliver monthly, quarterly and annual portfolio, arrears and impairment analysis and reports that inform strategic intent with the view to demonstrably improving performance and effectiveness.
    Support delivery of credit and financial management information reporting, ensuring accuracy and timelines of reports to Finance, Management Team, customers and regulatory bodies.
    Deliver timely Service Level Agreements reporting that highlights underperformance or areas of improvement.
    Deliver high volume of ad-hoc reports and analysis to facilitate integration of new business by developing/adhering to new processes and procedures that are aligned to a changing and growth outsource provider business.
    Support maintenance of overall resource plan including review actual versus budget resource requirements and monitor and report the performance and plan costs against budget and forecast analysis of costs and propose new strategies.
    Responsible of designing and managing activity planner for projects and within the team.
    Review, develop and write process and procedures documents to create capacity, to improve efficiencies and to reduce team costs.
    Work very closely with IT department on the database design/changes and data quality: review of mappings, update business rules, review of systems and processes, proposal of solutions or improvements.
    Work closely with clients, project managers and developers through workshops, conference calls, presentations and follow-up meetings to identify new requirements and to review the different stages of project design and implementation.
    Work closely with other business areas directly involved or indirectly impacted by the projects and provide support.
    Provide training to clients and colleagues as SME (Subject Matter Expert) for key processes: preparation of support documents, maps, procedures and manuals.
    Coordinating, supervising and coaching/mentoring for new staff members and colleagues around the company.

May 2009 – Dec 2010: LLOYDS BANKING GROUP - Dublin (Ireland)
Assistant Manager (Business Support Unit – Risk Department)
    Deliver monthly, quarterly and annual portfolio, arrears and impairment analysis and reports that inform strategic intent with the view to demonstrably improving performance and effectiveness.
    Support delivery of credit and financial management information reporting, ensuring accuracy and timelines of reports to Finance, Management Team, customers and regulatory bodies (e.g. Provisions P&L and Balance Sheet, Impairment reports, Non Performing Assets reports, IFRS, SAR).
    Evaluate the operational effectiveness on processes and controls, performing high number of key audit/SOX controls.
    Participating in internal audits processes and assisting external auditors.
    Creating new Finance and Performance reports and developing/improving current reports to provide high quality information to the Executive Committee to make strategic decisions.
    Review, develop and write process and procedures documents to create capacity, to improve efficiencies and to reduce team costs.
    Assisting managers and colleagues around the company providing training to improve efficiencies (e.g. reduce the number of same subject queries).
    Coordinating, supervising and coaching/mentoring for new staff members and colleagues around the company.

May 2007 – May 2009: BANK of SCOTLAND IRELAND Ltd - Dublin (Ireland)
Accounts Payable (Finance Department)
    Preparing, processing and reconciling high volume of General Ledger data for Finance Department, including managing company expenses and suppliers invoices payments, maintaining databases and documentation.
    Issuing, developing and documenting new Finance processes and reports to recommend actions to Senior Management. Preparing statistics and analysing company costs for monthly audits.

Apr. 2006 – Jan. 2007: GRUPO HEVIGE, S.A. (Commercial Control Department) – Barcelona (Spain)
    Preparing and circulating sales reports and management accounts reports for the Executive Committee. Working with product managers in the marketing department on the product stock forecasts.

Nov. 2005 – Apr. 2006: EUGENE PERMA, S.A.U. (Customer Services & Credit Department) – Barcelona (Spain)
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