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@santigiraldo, @chikyplace, @chikyplacebogota @chikyplacepereira @inspiradorasejecafetero, @queirdoabuelo @lacasadelraton, @laperlafest, @amparoarboleda, @urbanizarpereira

AS MEDIA                 Diciembre 2011 – Actual
Community Manager
Administración de redes sociales de empresariales:
•    Programación de actividades mensuales.
•    Fidelización de fans.
•    Campañas de marketing.
•    Eventos, foros y aplicaciones.
•    Mantenimiento fan page.
•    Analítica

AS PUBLICITY

Administradora – Propietaria                Enero 2011 – Diciembre 2011
•    Consecución de clientes
•    Facturación
•    Creación de estrategias de mercadeo
•    Servicio postventa

PORVENIR S.A.

Ejecutiva de Servicio al Empleador              Noviembre 2007 - Noviembre 2010

•    Analizar las deudas presuntas del sector empresarial.

•    Controlar el pago oportuno de deudas reales.

•    Seguimiento de la acreditación de los pagos.

•    Conciliación de la cartera histórica y corriente.

•    Comercialización y asesoría de operador liquidador de aportes.

•    Servicio al cliente.

AIRES ASOCIADOS

Analista Comercial    Marzo 2005 – octubre 2007

•    Identificar necesidades y seguimiento de los planes de formación del personal del departamento comercial.
•    Definir e implementar estrategias de ventas.
•    Supervisión del servicio al cliente.
•    Seguimiento de las gestiones comerciales.

CEMEX COLOMBIA BOGOTA
Coordinador de Servicio al cliente.    Noviembre 2003 – Febrero 2005

•    Crear y mantener las relaciones con los clientes.
•    Coordinar con el cliente las especificaciones del producto.
•    Diseñar y comunicar estrategias de Servicio.
•    Crear y modificar programas de ajuste.
•    Asistir a la fuerza comercial en procesos operativos.

PORVENIR S.A
Ejecutiva de Bonos pensionales    Junio 2003 – Octubre 2003

•    Actualizar o corregir las historias laborales de los clientes.
•    Diligenciar y firmar las historias laborales para la emisión del bono pensional.
•    Hacer seguimiento de la emisión del bono pensional.
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