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Participación activa en el rediseño de los procesos de Tarificación, Facturación, Conciliación de Interconexión para la implementación de herramientas a nivel mundial de AMDOC y COMPTEL. Realizar la coordinación, implementación y evaluación de los proceso de Mediación de tráfico de voz fija, internet, televisión, su análisis y depuración del tráfico, así como la recuperación, facturación de las inconsistencias detectadas durante estos procesos para garantizar la calidad de la información a facturar.

Telefonica (Telecommunications) // - desde 1/2010//
Realizar la coordinación, implementación y evaluación de los proceso de Análisis, depuración y re liquidación del tráfico cursado por los clientes de los servicios de telefonía local, de Larga Distancia y de telefonía Local Extendida, así como la recuperación y facturación de las inconsistencias detectadas durante estos procesos para garantizar la calidad de la información a facturar. Desarrollo e implementacion de procesos de control en las diferentes etapas del tráfico cursado, iniciando por su Mediación con el Ericsson Multimediation, continuando con su depuración y valorización para finalmente entregarlo a operadores propios y a terceros. Analizar y garantizar la correcta aplicación de los Planes y Promociones ofrecidos por la compañía para sus usuarios de los servicios de Larga Distancia. Generar los soportes estadísticos del tráfico procesado, para ofrecer una herramienta de apoyo para la toma de decisiones a todo nivel.

SAIC INTESA (Telecommunications) // - desde 7/2003//
Diseñar soluciones en Visual Basic en ambientes Excel para la ejecución de reportes desde tablas de SQL. Montaje de consola antivirus Macfee para Novartis Colombia. Implementar una solución basada en Real Player, para la realización de conferencias vía Internet disminuyendo los costos de operación al reducir tiempos y costos de viajes. Participar activamente en el proyecto de implantación de las plataformas Siebel y las HandHeld Jornada 720 en soporte a las facilidades de automatización de las labores de la Fuerza de Ventas.

Convergencia Ltda (Telecommunications) // - desde 12/2000//
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