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Experiencia en servicio al cliente, redacción de textos y adicional a esto diseño, construcción y publicación de sitios web, generando soluciones integrales y oportunas al cliente.","rawText":"Profesional en Administración de Empresas, con excelente actitud, puntual y organizada, destacada por la habilidad de adaptabilidad. Experiencia en servicio al cliente, redacción de textos y adicional a esto diseño, construcción y publicación de sitios web, generando soluciones integrales y oportunas al cliente.","canEdit":false,"editUrl":"https://www.workana.com/freelancer/8415bd2e7432bdf560f15d0428060519/profile/description","g11n":{"edit":"Editar","save":"Guardar","cancel":"Cancelar","warning":"Cuidado: No compartas datos de contacto o podrás ser bloqueado.","expandText":"Ver más detalles","collapseText":"retraer","placeholder":"Sintentiza en pocas palabras aquello que mejor te define como profesional. Muestra al mundo lo que puedes brindar para darle dirección a tu carrera freelance. 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Tiempo: Marzo 2015 – Noviembre 2015
Cargo: Administrador
Jefe Inmediato: Luz Marina Ospina
Tel: 3057647751

Funciones:
•    Atención al cliente.
•    Apoyo operativo.
•    Manejo de personal, horarios y nomina.
•    Recibir pagos en efectivo, cheques, tarjetas de crédito o débito automático.
•    Rotación y manejo de inventarios.
•    Manejo de caja menor.
•    Manejo de proveedores, solicitud de pedidos.
•    Realizar seguimiento, control y planeación a las diferentes áreas y funcionarios a cargo.
•    Capacitación de funcionarios nuevos en las distintas áreas.
•    Cumplimiento de metas.

EL CORRAL GOURMET
Tiempo: Febrero 2014 – Enero 2015
Cargo: Administrador
Jefe Inmediato: Yolanda Paredes
Tel: 6684545

Funciones:
•    Atención al cliente.
•    Apoyo operativo.
•    Manejo de personal, horarios y nomina.
•    Recibir pagos en efectivo, cheques, tarjetas de crédito o débito automático.
•    Rotación y manejo de inventarios.
•    Manejo de caja menor.
•    Manejo de proveedores, solicitud de pedidos.
•    Realizar seguimiento, control y planeación a las diferentes áreas y funcionarios a cargo.
•    Capacitación de funcionarios nuevos en las distintas áreas.
•    Cumplimiento de metas.

SERVIASEG S.A.S
Tiempo: Diciembre 2011 – Enero 2014
Cargo: Administradora
Jefe Inmediato: Ana Milena Rodríguez
Tel: 3043340907

Funciones:
•    Manejo de personal.
•    Rotación y manejo de inventarios.
•    Manejo de caja menor.
•    Realizar seguimiento, control y planeación a las diferentes áreas y funcionarios a cargo.
•    Capacitación de funcionarios.
•    Cumplimiento de metas.
•    Coordinación de entrega y recibo de pedidos.
•    Control de pérdidas.
•    Manejo de Quejas, sugerencias e inconformidades de usuarios.
•    Manejo de proveedores, solicitud de pedidos.
•    Recibir pagos en efectivo, cheques, tarjetas de crédito o débito automático.

EPS SANITAS
Tiempo: Noviembre 2009 – Noviembre 2011
Cargo: Asesor comercial y atención al usuario
Jefe Inmediato: Franklin Aguilar
Tel: 6466060

Funciones:
•    Brindar información telefónica o personal a clientes y público sobre productos, servicios, horarios, tarifas y reglamentaciones.
•    Asesorar a clientes e investigar sobre quejas presentadas en relación con servicios, procedimientos y productos.
•    Explicar el tipo y costo de servicios ofrecidos la compañía; obtener y procesar la información requerida para optimizar la prestación del servicio.
•    Operar medios de comunicación telefónica y electrónica para servicio al cliente.
•    Registrar la información objeto de consulta.
•    Gestionar afiliaciones al POS.
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