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Nombre de la empresa Cummins Grupo Industrial S. de R.L. de C.V.
Fechas de empleo ago 2017 – actualidad Duración del empleo7 meses
Ubicación Cummins Power Systems Mexico

IT Technical Support Application Analyst
Nombre de la empresa Cummins Grupo Industrial S. de R.L. de C.V.
Fechas de empleo jul 2013 – ago 2017 Duración del empleo 4 años y 2 meses
Ubicación Cummins Power Systems Mexico
Coordinate work whit functional areas of company, evaluate risk and new technologies.
Evaluate and design new tools, bring support to users on enterprise apps (ORACLE R12, MAPICS, etc)
Manage Projects locals and International

Bussiness Analist Jr.
Nombre de la empresa Asociación de Ingenieros Consultores S.C.
Fechas de empleo mar 2013 – jul 2013 Duración del empleo5 meses
UbicaciónCircuito México 185 Parque Industrial Tres Naciones, San Luis Potosí, San Luis Potosí
Assigned to customer Cummins Generator Technologies Mexico
Coordinate work whit functional areas of company
Evaluate and Design new system tools

System Assitant
Nombre de la empresa Lencom Networks México
Fechas de empleo ene 2013 – feb 2013 Duración del empleo2 meses
Ubicación Circuito México 185 Parque Industrial Tres Naciones San Luis Potosí, San Luis Potosí
•    Assigned to Cummins Generator Technologies Mexico customer
•    Support to users (Telephone, remote (world wide) , onsite)
•    Software certification (Certify that all new applications needed by users comply with corporate policies)
•    Application of access request ( as/400 / Mapics system)
•    Support to applications (Mapics, Human (Payroll), Tester UC/HC (Quality Apps), Tester YD (Quality Apps), Class 1 Software (Operative System, Offimatic Suite, mail client), Class 2 Software (ERP client, Payroll systems, etc) , Class 3 software (Design apps, Quality apps, others)
•    Support to infrastructure (Computers, Plotter, mobile devices, Network, ADP Clocks, Thermal printers)
•    Mobile devices configuration (Applications, Networks)
•    Design of applications (Web, Pc (Visual Basic 2010), CL/400)
•    Support to projects (work as team member on 6 Sigma, ITPM, others)
•    Service Coordination (TCS (Develop for Mapics), CBS (Infrastructure & services)third Suppliers)
•    Users Requirements Analysis (Solution design, system analysis)
•    Training to users on systems (Traceability, Mapics, Payroll system)
•    Incident management system Remedy
•    Remote control system windows remote support.

System Assistant
Nombre de la empresa Oportunidad y Apoyo Administrativo S.C.
Fechas de empleo nov 2010 – dic 2012 Duración del empleo2 años y 2 meses
Ubicación Circuito México 185 Parque Industrial Tres Naciones San Luis Potosí, San Luis Potosí
•    Assigned to Cummins Generator Technologies Mexico customer
•    Support to users (Telephone, remote (world wide) , onsite)
•    Software certification (Certify that all new applications needed by users comply with corporate policies)
•    Application of access request ( as/400 / Mapics system)
•    Support to applications (Mapics, Human (Payroll), Tester UC/HC (Quality Apps), Tester YD (Quality Apps), Class 1 Software (Operative System, Offimatic Suite, mail client), Class 2 Software (ERP client, Payroll systems, etc) , Class 3 software (Design apps, Quality apps, others)
•    Support to infrastructure (Computers, Plotter, mobile devices, Network, ADP Clocks, Thermal printers)
•    Mobile devices configuration (Applications, Networks)
•    Design of applications (Web, Pc (Visual Basic 2010), CL/400)
•    Support to projects (work as team member on 6 Sigma, ITPM, others)
•    Service Coordination (TCS (Develop for Mapics), CBS (Infrastructure & services)third Suppliers)
•    Users Requirements Analysis (Solution design, system analysis)
•    Training to users on systems (Traceability, Mapics, Payroll system)
•    Incident management system Remedy
•    Remote control system windows remote support.

Telephone Counselor
Nombre de la empresa QRE S.A. de C.V.
Fechas de empleo sept 2010 – oct 2010 Duración del empleo2 meses
Ubicación Cerrada de Jacaradas #110 B San Luis Potosí, San Luis Potosí
•    Assigned to Telmex Customer
•    Support to users (Telephone)
•    ADSL Modem Configuration (Bridge, Router, WLAN Security)
•    Escalation of user reports (Not sync, intermittent synchrony, not connections to internet)
•    Tracking problems reported by the user.
•    Incident management system SIP and PIAF

System Assistant
Nombre de la empresa ExpoPc Computación S. de R.L. de C.V.
Fechas de empleo may 2008 – ago 2010 Duración del empleo 2 años y 4 meses
Ubicación Ave. Industrias 4100, Zona Industrial, San Luis Potosí, San Luis Potosí
•    Assigned to ThyssenKrupp Mexinox Client
•    Support to users (Telephone, remote (Mexico, Chicago’s Office), onsite)
•    Support to applications (Class 1 applications, Class 2 applications)
•    Support to infrastructure (Computers, mobile devices, Network, printers, thermal printers, Laser printers, Matrix printers)
•    Inventory of computer equipment (Computers, Laptops, Video Projectors, licenses)
•    Maintenance of critical equips (Productions lines, Software Class3)
•    Configuration of Hand Held devices (network, applications)
•    Warranty Claim (HP, Dell)
•    Administration of incidents on Altiris
•    Remote control system TeamViewer
•    AS/400 Operator
•    Assigned to HP Project (Printer Installation (new devices on site), Printers maintenance on government offices (SAT) )","rawText":"IT Business Analyst Nombre de la empresa Cummins Grupo Industrial S. de R.L. de C.V. Fechas de empleo ago 2017 – actualidad Duración del empleo7 meses Ubicación Cummins Power Systems Mexico IT Technical Support Application Analyst Nombre de la empresa Cummins Grupo Industrial S. de R.L. de C.V. Fechas de empleo jul 2013 – ago 2017 Duración del empleo 4 años y 2 meses Ubicación Cummins Power Systems Mexico Coordinate work whit functional areas of company, evaluate risk and new technologies. Evaluate and design new tools, bring support to users on enterprise apps (ORACLE R12, MAPICS, etc) Manage Projects locals and International Bussiness Analist Jr. Nombre de la empresa Asociación de Ingenieros Consultores S.C. 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