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Estoy siempre en búsqueda de mejorar y optimizar flujos de trabajo, ya que mi compromiso es asegurar resultados precisos y a tiempo para cada proyecto en el que colaboro. Estoy aquí para aportar mi experiencia y trabajar juntos hacia el éxito.","rawText":"Hola, soy una apasionada profesional del análisis numérico y financiero. A lo largo de mi carrera, he tenido la oportunidad de automatizar procesos en herramientas como Microsoft Excel y Google Suite, lo que me ha permitido simplificar tareas y ahorrar tiempo valioso. Me encanta interpretar datos complejos y transformarlos en información clara y útil que ayude a las personas a tomar decisiones efectivas. Además, disfruto creando formularios y presentaciones en Google, ya que sé lo importante que es una buena visualización para comunicar resultados y hallazgos. Estoy siempre en búsqueda de mejorar y optimizar flujos de trabajo, ya que mi compromiso es asegurar resultados precisos y a tiempo para cada proyecto en el que colaboro. Estoy aquí para aportar mi experiencia y trabajar juntos hacia el éxito.","canEdit":false,"editUrl":"https://www.workana.com/freelancer/b6c7de30cb3f7727e91ab3141420674c/profile/description","g11n":{"edit":"Edit","save":"Save","cancel":"Cancel","warning":"Warning: Don't share contact information or you may be blocked.","expandText":"View more","collapseText":"View less","placeholder":"In a few words, sum up what best defines you as a professional. Show the world what you have to offer and give direction to your freelance career. Ex: Image and sound designer specializing in institutional videos and photo retouching."},"validation":{"required":true,"min":20}},"history":{"section":"history","title":"Work history","dangerouslyWillBeRenderAsHtml_text":"LATAM Airlines
Gerente Planificación y Costos: 2020 – 2024, Santiago
*Trabaja coordinadamente con 145 Aeropuertos,reduciendo costos de 200 Millones USD en 4 años, 25% de los costos de los aeropuertos.
*Lidera equipo de 40 personas, mejorando la productividad de aeropuertos en 50%, pasando de 2,8 a 4,2 vuelos por agentes.
*Implementa la logística de viaje y equipajes, para Juegos Panamericanos y Parapanamericanos Chile 2023, sin generar impacto en atletas y sus equipajes.

LATAM Airlines
Subgerente Servicios Preferentes: 2019 – 2020, Santiago
*Reestructura el servicio entregado en salones VIP LATAM y Special Services, por la pandemia COVID.
*Renegocia 8 contratos para ampliar la red de Salones VIP, para clientes preferentes.
*Gestiona la reapertura Salón VIP Santiago, en menos del tiempo estipulado y planifica el desarrollo y construcción del nuevo Salón VIP Santiago 2022.

LATAM Airlines
Subgerente Calidad y Mejora Continua: 2017 – 2019, Santiago
*Lidera equipo de 8 personas, implementando el primer panel de KPIs con actualización en tiempo real.
*Implementa primera encuesta de percepción de clientes en tiempo real, logrando monitorear NPS Operacional y Satisfacciones de cada punto de contacto con el pasajero.
*Trabaja coordinadamente con áreas de servicios, generando una herramienta de análisis de sentimientos automático en comentarios de encuesta de percepción de clientes.

LATAM Airlines
Jefe Inversiones: 2015 – 2017, Santiago
*Logra la aprobación del 100% de los proyectos de servicios presentados al comité de inversiones.
*Controla costos de 56 MUSD, cumpliendo con el PPTO del año.

LAN Airlines
PMO Senior: 2014 – 2015, Santiago
*Contribuye a la implementación de metodología agile en LAN.com, cumpliendo plazos estipulados.

LAN Airlines
Analista Control de Gestión: 2012 – 2014, Santiago
*Implementa la herramienta ABCosting, para todos los canales de venta de LAN, permitiendo un mejor control de ingresos y costos.
*Implementa metodología para resolver solicitud de la Fiscalía Nacional Económica, asociada a los costos de vender por LAN.com y determinación de precios en rutas particulares del negocio nacional Chile.","rawText":"LATAM Airlines Gerente Planificación y Costos: 2020 – 2024, Santiago *Trabaja coordinadamente con 145 Aeropuertos,reduciendo costos de 200 Millones USD en 4 años, 25% de los costos de los aeropuertos. *Lidera equipo de 40 personas, mejorando la productividad de aeropuertos en 50%, pasando de 2,8 a 4,2 vuelos por agentes. *Implementa la logística de viaje y equipajes, para Juegos Panamericanos y Parapanamericanos Chile 2023, sin generar impacto en atletas y sus equipajes. LATAM Airlines Subgerente Servicios Preferentes: 2019 – 2020, Santiago *Reestructura el servicio entregado en salones VIP LATAM y Special Services, por la pandemia COVID. *Renegocia 8 contratos para ampliar la red de Salones VIP, para clientes preferentes. *Gestiona la reapertura Salón VIP Santiago, en menos del tiempo estipulado y planifica el desarrollo y construcción del nuevo Salón VIP Santiago 2022. LATAM Airlines Subgerente Calidad y Mejora Continua: 2017 – 2019, Santiago *Lidera equipo de 8 personas, implementando el primer panel de KPIs con actualización en tiempo real. *Implementa primera encuesta de percepción de clientes en tiempo real, logrando monitorear NPS Operacional y Satisfacciones de cada punto de contacto con el pasajero. *Trabaja coordinadamente con áreas de servicios, generando una herramienta de análisis de sentimientos automático en comentarios de encuesta de percepción de clientes. LATAM Airlines Jefe Inversiones: 2015 – 2017, Santiago *Logra la aprobación del 100% de los proyectos de servicios presentados al comité de inversiones. *Controla costos de 56 MUSD, cumpliendo con el PPTO del año. LAN Airlines PMO Senior: 2014 – 2015, Santiago *Contribuye a la implementación de metodología agile en LAN.com, cumpliendo plazos estipulados. LAN Airlines Analista Control de Gestión: 2012 – 2014, Santiago *Implementa la herramienta ABCosting, para todos los canales de venta de LAN, permitiendo un mejor control de ingresos y costos. *Implementa metodología para resolver solicitud de la Fiscalía Nacional Económica, asociada a los costos de vender por LAN.com y determinación de precios en rutas particulares del negocio nacional Chile.","canEdit":false,"editUrl":"https://www.workana.com/freelancer/b6c7de30cb3f7727e91ab3141420674c/profile/history","g11n":{"edit":"Edit","save":"Save","cancel":"Cancel","warning":"Warning: Don't share contact information or you may be blocked.","expandText":"View more","collapseText":"View less","placeholder":"Describe your work on previous projects, your role, and your contributions for each milestone of your professional career. Tell us how your work has brought value to the projects you have collaborated on in the past. Choose the most relevant aspects for each position, what you learned and achieved, and anything else that will help in understanding your career path."},"validation":{"required":true,"min":20,"max":50000}}},"profileCompleteness":{"show":false},"newProfileCard":{"canEditCompany":false,"canAddFavorite":false,"addFreelancersDropdownTitle":"Add to list","isHero":false,"isVerifiedAgency":false,"companyVisibleName":"Valeria L.","companyId":10497763,"companyHash":"b6c7de30cb3f7727e91ab3141420674c","ratingData":{"rating":5,"hasRating":true,"width":"width: 100.00%","noRatings":"No ratings yet","average":5,"ratingText":"5 of 5.00"},"profileVisibilityEditInitials":{"isChecked":true,"actionUrl":"https://www.workana.com/companies/profile/edit/visibility","g11n":{"toggleLabel":"Public Profile"}},"agencyEditInitials":{"isChecked":false,"actionUrl":"https://www.workana.com/companies/profile/edit/is_agency","g11n":{"toggleLabel":"Agency Profile"}},"phone":{"text":"Phone number: ","canEditPhone":false,"hasPhone":true,"number":null},"countryData":{"country":"CL","name":"Chile","class":"flag flag-cl","url":"https://www.workana.com/freelancers/chile?ref=freelancer_view","blankGif":"https://cf.wkncdn.com/static/assets/build/img/blank.4f4e80a62.gif"},"hourlyRate":{"text":"Hourly rate:","rate":"CL$ 20,000.00","isSet":true,"currency":"CLP","amount":"20000.00"},"mainSkill":{"isSet":true,"text":"Freelancer expert in Finance & Management"},"public":true,"clarificationText":"Allowed formats:
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