Gustav. freelancer experto en Cisco, Internet Security, Diseño de Redes

Gustav.

Kowienski

0 / 5

Argentina
Valor hora:

AR$ 100,00

IT & Programación

Habilidades (Máximo: 5)
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Sobre mí
I've been working on IT & Telecommunications since my beginning. Feeling that it is my profession and passion, I learn and strive to improve my skills every day in order to fix or resolve any issue that comes up.

I try to be a proactive and productive applying my interpersonal skills, flexibility and adaptability to change so I can achieve goals.

A team player with emphasis on building strong relationships, capable of interacting with both technical and non-technical profiles, using empathy to better understand challenging situations.

Experienced and capable of working virtually and globally with different cultures delivering consistent results.

On my free time I dance and practice Mambo :) and also made a Network lab at home, a Cisco network to assess and troubleshoot/understand different scenarios.

• Cisco Certified Network Associated (exam 803 • 200-120)
• Cisco DESGN CCDA (Career completed)
• Cisco CCNA Voice (Career completed)
• Avaya’s PSTN & VoIP Fundamentals & Avaya’s Communication Manager Fundamentals
• CCD & ACD (Alcatel Lucent) & CTI Genesys Server (Alcatel Lucent)
• Citrix, Terminal Services (IBM)
• Technologies VMware, Virtualization Technologies (IBM)
• Contact Center technology

-  Microsoft Certified System Administrator
•  Microsoft #2276 Implementing a Microsoft Windows Server 2003 Network Infrastructure.
•  Microsoft #2277 Implementing, Managing and Maintaining a Microsoft Windows Server 2003.
•  Microsoft #2824 Implementación de Isa Server 2004.
•  Microsoft #2273 - Managing and Maintaining a Windows 2003 Server Environment.
Historia laboral
Actually, Regional Network Analyst at Prosegur

Before
--------------------------------------------------
Regional Networking Pre Sales Engineer at Ingram Micro
March 2013 – April 2014 (1 year 2 months)

As a Pre-Sales Engineer, I perform comprehensive discovery, analysis, and definition of client issues and documents implementation in the form of a technical solution, related with Networking area. Designing leading-edge solutions containing a wide variety of technologies

•Attend Pre-sales client meetings and presentations with account representatives
•Determine scope and develop proposals
•Identify client requirements & technical designs
•Provide the implementation team with all necessary documentation
•Provide Pre-sales support for new and existing customers
•Successfully demonstrate products and 3rd Party Solutions in front of prospects
•Work with Sales to provide a response for technical RFI/RFP questions
•Responsibility for the build, delivery and management of proof of concept product evaluations and pilot projects
•Deliver on line and on site product demonstrations (as required or requested)
•Travel, as needed, to industry events, prospect and partner sites
•Additional responsibilities include providing remote support, handling technical presentations at trade shows and conferences
•Maintain an in-depth level of technical and industry knowledge through ongoing training, seminars and certifications

Mainly achievements: I have trained a group of four technicians (Quoting team) and helped to accelerate the learning curve of the product from the Networking perspective. I've created job descriptions that help differentiate the roles of the members of Cisco Quoting team. This had a positive impact reducing overhead and making every member take ownership and be accountable for their actions
Providing technical answers to channels and customers around the globe, pre-and post-sales support, resourcefulness, and attention to details. Posses "think on your feet" capability, we must be able to learn new technologies quickly

Before:
--------------------------------------------------

Backbone Engineer at Avaya
December 2010 – February 2013 (2 years 3 months)

• Post-sales support, configuration, troubleshooting, and Tier 3 root cause analysis, for the Avaya IP call and video recording monitoring solution Witness (formerly Verint's) to customers around the Globe, preferably companies from USA & Canada.

• Technologies involved:
o. VoIP Telephony, Avaya CM driven PBX's, CTI, Networking, SIP, H.323, TSAPI.
o. This platform uses RedHat Linux, MS SQL 2000/2005, PostgreSQL DB, Microsoft Windows Server
(2000/2003/2008), Active Directory, IIS, Apache Tomcat.

• Verifying those applications in a big variety of Linux and Windows OS platforms and databases with customer’s policies.

• Handle critical escalation projects and work under every day pressure. Responsible for providing remote support for customers or field personnel, utilizing telephone and remote tools.

• Supports end-user installations, configurations, upgrades and migrations
through problem isolation, verification, resolution and documentation.
o. Works with limited guidance on projects within defined criteria. Provides solutions to a diverse range of moderately complex problems.
Backbone Engineer
Avaya
December 2010 – February 2013 (2 years 3 months)

• Post-sales support, configuration, troubleshooting, and Tier 3 root cause analysis, for the Avaya IP call and video recording monitoring solution Witness (formerly Verint's) to customers around the Globe, preferably companies from USA & Canada.

• Technologies involved:
o. VoIP Telephony, Avaya CM driven PBX's, CTI, Networking, SIP, H.323, TSAPI.
o. This platform uses RedHat Linux, MS SQL 2000/2005, PostgreSQL DB, Microsoft Windows Server
(2000/2003/2008), Active Directory, IIS, Apache Tomcat.

• Verifying those applications in a big variety of Linux and Windows OS platforms and databases with customer’s policies.

• Handle critical escalation projects and work under every day pressure. Responsible for providing remote support for customers or field personnel, utilizing telephone and remote tools.

• Supports end-user installations, configurations, upgrades and migrations
through problem isolation, verification, resolution and documentation.
o. Works with limited guidance on projects within defined criteria. Provides solutions to a diverse range of moderately complex problems.

Previously, worked at IBM, Alcatel-Lucent

https://ar.linkedin.com/in/gustavo-kowienski-a4bb3824
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Posición del perfil: Bronze

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