Luis E. D. freelancer experto en Escritura online

Luis E. D.

Mis clientes son mi PRIORIDAD!!!!

0 / 5

Puerto Rico
Valor hora:

USD 25,00

Redacción y Traducción

Habilidades (Máximo: 5)
Sobre mí
Con gran entusiasmo le extiendo una cordial bienvenida a este, mi perfil.

Soy un profesional emprendedor y con gran deseo y disponibilidad para establecer relaciones de colaboración con clientes y colegas donde mutuamente pongamos compromiso, dedicación y empeño en obtener nuestros objetivos y metas.   

Es mi enfoque profesional desarrollar proyectos independientes en áreas de: 
    •    Traducción (Inglés, Español, Portugués)
    •    Transcripción
    •    Soporte técnico
    •    Diseño de Páginas Web
    •    Administración de redes sociales
    •    Cualquier otra área donde mis habilidades y experiencia sea útil en
        completar proyectos independientes via internet.


With great enthusiasm, I extend a warm welcome to this, my Workana profile.

I am an entrepreneur with great desire and readiness to establish professional working relationships with clients and colleagues that can lead to collaboration in achieving mutual business goals.

I am available to develop independent projects in areas of:
    •    Translation (English, Spanish, Portuguese)
    •    Transcription
    •    Technical support
    •    Technical writing
    •    Web pages design
    •    Managing social networks
    •    Or, any other area where my skills, ability,  and experience can b
        e utilized to in completing independent projects via the internet.


É com grande entusiasmo que eu recebê-lo para o meu perfil.

Eu sou um empresário com muita vontade e disponibilidade para estabelecer relações de trabalho profissionais com clientes e colegas que podem levar a colaboração na realização dos objectivos comerciais mútuas.

Estou disponível para desenvolver projetos independentes nas áreas de:
    • Tradução (Inglês, Espanhol, Português)
    • Transcrição
    •Suporte técnico
    • Escritor
    • Desenho de páginas web
    • Gerenciamento de redes sociais
    • Ou, qualquer outra área onde o meu habilidades, habilidade e
        experiência pode ser utilizada para a completar projetos
      independentes através da Internet.
Historia laboral
Freelancer Business Consultant    
Puerto Rico  -  from  February 2010 to Present
▪    Real Estate Agent  / Property Management  (PR Lic. #V-3276)
▪    Research
▪    Technical writer
▪    Procurement(i.e., Business Permits and requirements)
▪    Translations ( Languages: English, Spanish)
▪    Webpage Design
▪    Invitation / Postcard Design
▪    Bookkeeping Support - Quickbooks

Sales Executive                                         
Caribbean Auto Distributors / HYUNDAI and SUZUKI    
Puerto Rico - from August 2006 to February 2010                           

▪    Demonstrate and explain auto features and benefits
▪    Prepare and process customer applications
▪    Work closely with management to achieve and exceed company
        business goals

Director of Operations                                   
Robert Philipson & Company, CPA Firm                                                Silver Spring, Maryland, USA, from February 2000 to February 2006

Oversaw core business components and daily operational functions:
▪    Personnel  Management  (20 staff members)
▪    Human Resources (i.e., payroll, benefits, employee policy)
▪    Service Quality Assurance /Software and Hardware procurement
        and inventory
▪    Telecommunications  /  Account receivables  /  Training
▪    Information technology management  / Database management

Client Technical Support/Help Desk Operations Management                           
National Geographic Society, Washington, DC, USA
From August, 1997 to January 2000

Managed help desk operations and resources for over 1,500 users. Specific duties have included:
▪    Developed and implemented help desk policies, procedures and
        “key performance indicators”
▪    Prepared and maintained help desk operation’s manual and training
▪    Administered Call Management database (i.e., DK Help Desk )
▪    Developed and implemented reporting tool used to identify
        problem trends and monitor daily, weekly and monthly statistical
▪    Developed redundancy procedures to maintain help desk’s
        operation during unscheduled network or phone interruptions
▪    Formed a help desk reconfiguration committee tasked with
        converting help desk operations from a call distribution center into a
        consolidated service desk
▪    Managed a company-wide help desk status telephone line utilized to
        report all matters related to company-wide network functionality or

System Engineer                                                               
Alta Systems Inc, Vienna, VA, USA
Contracted with US Department of Agriculture, Alexandria, VA, USA

▪    Provided technical support to local, and remote satellite offices
      (Involved multi-state travel)
▪    Reviewed, rewrote and/or developed technical support procedures
        for remote office’s first level technical support teams
▪    Administered call management database (HEAT)
▪    Installed, configured and maintained conventional and customized
        software applications 
▪    Administered document management database (Docs Open)
▪    Collaborated in the design and implementation of inventory
        database developed in MS Access
▪    Managed software and/or hardware procurement, installation and
▪    Developed and documented Training Manual guidelines for a Data
▪    Trained Data Operations newly hired staff
▪    Evaluated hardware and software for USDA procurement

Litigation Support Technician                                           
Akin, Gump, Strauss, Hauer & Feld, L.L.P. - Washington, DC, USA
From October 1994 to October 1995

Technical support responsibilities provided to the Litigation Support Group included:
▪    Network administration assistance (UNIX )
▪    Administered customized document management database
▪    Designed and implemented customized reporting tools
▪    Maintained user access accounts and system security
▪    Provided physical and phone technical support to firm staff

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