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Soy un profesional emprendedor y con gran deseo y disponibilidad para establecer relaciones de colaboración con clientes y colegas donde mutuamente pongamos compromiso, dedicación y empeño en obtener nuestros objetivos y metas.

Es mi enfoque profesional desarrollar proyectos independientes en áreas de:
•    Traducción (Inglés, Español, Portugués)
•    Transcripción
•    Soporte técnico
•    Diseño de Páginas Web
•    Administración de redes sociales
•    Cualquier otra área donde mis habilidades y experiencia sea útil en
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_____________________________________________________________________

English:

With great enthusiasm, I extend a warm welcome to this, my Workana profile.

I am an entrepreneur with great desire and readiness to establish professional working relationships with clients and colleagues that can lead to collaboration in achieving mutual business goals.

I am available to develop independent projects in areas of:
•    Translation (English, Spanish, Portuguese)
•    Transcription
•    Technical support
•    Technical writing
•    Web pages design
•    Managing social networks
•    Or, any other area where my skills, ability, and experience can b
e utilized to in completing independent projects via the internet.
_____________________________________________________________________

Português:

É com grande entusiasmo que eu recebê-lo para o meu perfil.

Eu sou um empresário com muita vontade e disponibilidade para estabelecer relações de trabalho profissionais com clientes e colegas que podem levar a colaboração na realização dos objectivos comerciais mútuas.

Estou disponível para desenvolver projetos independentes nas áreas de:
• Tradução (Inglês, Espanhol, Português)
• Transcrição
•Suporte técnico
• Escritor
• Desenho de páginas web
• Gerenciamento de redes sociais
• Ou, qualquer outra área onde o meu habilidades, habilidade e
experiência pode ser utilizada para a completar projetos
independentes através da Internet.","rawText":"Con gran entusiasmo le extiendo una cordial bienvenida a este, mi perfil. Soy un profesional emprendedor y con gran deseo y disponibilidad para establecer relaciones de colaboración con clientes y colegas donde mutuamente pongamos compromiso, dedicación y empeño en obtener nuestros objetivos y metas. Es mi enfoque profesional desarrollar proyectos independientes en áreas de: • Traducción (Inglés, Español, Portugués) • Transcripción • Soporte técnico • Diseño de Páginas Web • Administración de redes sociales • Cualquier otra área donde mis habilidades y experiencia sea útil en completar proyectos independientes via internet. _____________________________________________________________________ English: With great enthusiasm, I extend a warm welcome to this, my Workana profile. I am an entrepreneur with great desire and readiness to establish professional working relationships with clients and colleagues that can lead to collaboration in achieving mutual business goals. I am available to develop independent projects in areas of: • Translation (English, Spanish, Portuguese) • Transcription • Technical support • Technical writing • Web pages design • Managing social networks • Or, any other area where my skills, ability, and experience can b e utilized to in completing independent projects via the internet. _____________________________________________________________________ Português: É com grande entusiasmo que eu recebê-lo para o meu perfil. Eu sou um empresário com muita vontade e disponibilidade para estabelecer relações de trabalho profissionais com clientes e colegas que podem levar a colaboração na realização dos objectivos comerciais mútuas. Estou disponível para desenvolver projetos independentes nas áreas de: • Tradução (Inglês, Espanhol, Português) • Transcrição •Suporte técnico • Escritor • Desenho de páginas web • Gerenciamento de redes sociais • Ou, qualquer outra área onde o meu habilidades, habilidade e experiência pode ser utilizada para a completar projetos independentes através da Internet.","canEdit":false,"editUrl":"https://www.workana.com/freelancer/b996b6128280766a62692aeee0f7977d/profile/description","g11n":{"edit":"Editar","save":"Guardar","cancel":"Cancelar","warning":"Cuidado: No compartas datos de contacto o podrás ser bloqueado.","expandText":"Ver más detalles","collapseText":"retraer","placeholder":"Sintentiza en pocas palabras aquello que mejor te define como profesional. Muestra al mundo lo que puedes brindar para darle dirección a tu carrera freelance. Ej: Diseñador de imagen y sonido especialista en videos institucionales y retoque fotográfico"},"validation":{"required":true,"min":20}},"history":{"section":"history","title":"Historia laboral","dangerouslyWillBeRenderAsHtml_text":"Freelancer Business Consultant
Puerto Rico - from February 2010 to Present
▪    Real Estate Agent / Property Management (PR Lic. #V-3276)
▪    Research
▪    Technical writer
▪    Procurement(i.e., Business Permits and requirements)
▪    Translations ( Languages: English, Spanish)
▪    Webpage Design
▪    Invitation / Postcard Design
▪    Bookkeeping Support - Quickbooks
_____________________________________________________________________

Sales Executive
Caribbean Auto Distributors / HYUNDAI and SUZUKI
Puerto Rico - from August 2006 to February 2010

▪    Demonstrate and explain auto features and benefits
▪    Prepare and process customer applications
▪    Work closely with management to achieve and exceed company
business goals
______________________________________________________________________

Director of Operations
Robert Philipson & Company, CPA Firm                              Silver Spring, Maryland, USA, from February 2000 to February 2006

Oversaw core business components and daily operational functions:
▪    Personnel Management (20 staff members)
▪    Human Resources (i.e., payroll, benefits, employee policy)
▪    Service Quality Assurance /Software and Hardware procurement
and inventory
▪    Telecommunications / Account receivables / Training
▪    Information technology management / Database management
_______________________________________________________________________

Client Technical Support/Help Desk Operations Management
National Geographic Society, Washington, DC, USA
From August, 1997 to January 2000

Managed help desk operations and resources for over 1,500 users. Specific duties have included:
▪    Developed and implemented help desk policies, procedures and
“key performance indicators”
▪    Prepared and maintained help desk operation’s manual and training
guide
▪    Administered Call Management database (i.e., DK Help Desk )
▪    Developed and implemented reporting tool used to identify
problem trends and monitor daily, weekly and monthly statistical
data
▪    Developed redundancy procedures to maintain help desk’s
operation during unscheduled network or phone interruptions
▪    Formed a help desk reconfiguration committee tasked with
converting help desk operations from a call distribution center into a
consolidated service desk
▪    Managed a company-wide help desk status telephone line utilized to
report all matters related to company-wide network functionality or
interruption
_______________________________________________________________________

System Engineer
Alta Systems Inc, Vienna, VA, USA
Contracted with US Department of Agriculture, Alexandria, VA, USA

▪    Provided technical support to local, and remote satellite offices
(Involved multi-state travel)
▪    Reviewed, rewrote and/or developed technical support procedures
for remote office’s first level technical support teams
▪    Administered call management database (HEAT)
▪    Installed, configured and maintained conventional and customized
software applications
▪    Administered document management database (Docs Open)
▪    Collaborated in the design and implementation of inventory
database developed in MS Access
▪    Managed software and/or hardware procurement, installation and
support
▪    Developed and documented Training Manual guidelines for a Data
Operator
▪    Trained Data Operations newly hired staff
▪    Evaluated hardware and software for USDA procurement
_______________________________________________________________________

Litigation Support Technician
Akin, Gump, Strauss, Hauer & Feld, L.L.P. - Washington, DC, USA
From October 1994 to October 1995

Technical support responsibilities provided to the Litigation Support Group included:
▪    Network administration assistance (UNIX )
▪    Administered customized document management database
▪    Designed and implemented customized reporting tools
▪    Maintained user access accounts and system security
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