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Nombre de la empresa RECSA Argentina

Fechas de empleo ene. de 2013 – ene. de 2014 Duración del empleo 1 yr 1 mo Ubicación Gran Buenos Aires, Argentina
A cargo de cobranzas de clientes en mora temprana de Cablevisión-Fibertel, llamado a clientes es mora para poder ejecutar pagos inmediatos con tarjeta de crédito (outbound e inbound) o bien por medios alternativos brindando facilidades y compromisos de pago.
Logros: Habilidades resolutivas para articular compromisos de pago, delimitación de la tarea de forma efectiva con escucha activa y enfoque a resultados.

Representante de telemárketing

Nombre de la empresa RSA (Royal & Sun Alliance)

Fechas de empleo feb. de 2012 – abr. de 2012 Duración del empleo 3 mos Ubicación Gran Buenos Aires, Argentina
Llamadas Out-bound de clientes pre calificados para la suscripción de seguro de automóviles. Pronto a un chequeo de parámetros de suscripción se verifica si el cliente puede o no formar parte del plan y de ser así pasa a completar la solicitud para abordar la venta. Toma de llamados In-Bound por consultas o devolución de mensajes. Manteniendo un marcado perfil técnico y específico con los clientes bancarios (Provenientes del Banco Itaú).
Logros: Manejo de nuevas objeciones en función de una nuevo producto y mayor orientación a los resultados.

Operador de telemarketing

Nombre de la empresa Grupo PyD

Fechas de empleo oct. de 2009 – feb. de 2012 Duración del empleo 2 yrs 5 mos Ubicación Gran Buenos Aires, Argentina
Comenzando en la campaña ACE seguros, realizando ventas hacia personas del interior del país. Luego por cierre de campaña, comencé a trabajar para la cuenta del Banco Itaú para realizar ventas de tarjetas de crédito, cajas de ahorro y préstamos. en Enero del 2011 por modificaciones y apertura en varias campañas me han trasladado a la cuenta de Citi Bank para vender un producto específico de Mapfre para asegurar hogares.
Logros: Manejo de objeciones hacia la venta, crosseling, procedimientos formales de venta telefónica, mejora de habilidades de comunicación neurolingüísticas, resistencia frente a objetivos no logrados parcialmente, FODA constante de oportunidades dentro de cada campaña y compromiso constante con la labor.

Operador de telemarketing

Nombre de la empresa Seres Consulting S.A.S

Fechas de empleo mar. de 2009 – may. de 2009 Duración del empleo 3 mos Ubicación Gran Buenos Aires, Argentina
Operador de ventas telefónicas para la compañía Movistar a través de Sprayette(a cargo de Seres, por medio de Sprayette.). Realizando el traspaso de clientes con sistema de prepagas (teléfonos a tarjetas) a abonos mensuales (conocido como migración positiva).
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