Karin S. freelancer experto en Servicio al Cliente, Manejo de Teléfono, Traducción al portugués, Asistente Virtual

Karin S.

Bilingual Customer Representative

Valor hora:

USD 15,00

Soporte Administrativo

Sobre mí
My goal is to offer high quality, timely, and confidential business support. With 8 years of experience providing customer service for several different companies, I have demonstrated the ability to effectively handle situations or inquiries while working within policy, procedures and standard processes. You will find I am detail oriented and able to analyze, prioritize and resolve client requests or issues quickly and effectively. I possess excellent communication skills both oral and written. I am bilingual Portuguese-English. Remarkable interpersonal, organizational and time management skills. I am knowledgeable in using MS Office Applications, Zendesk, LiveChat, Shopify and social media. I am able to support team goals along with finishing my assigned tasks.
Historia laboral
The  last 8 years I have worked as a customer representative for different companies.  My last job, as a Bilingual Customer Assistant, was with an Australian swimwear company, where I was responsible for attending customers via LiveChat, Zendesk , phone and email.
Bilingual English / Portuguese
I am experienced in using  Shopify. Experience in customer relations.
Exceptional verifiable talent for ensuring customer satisfaction.
Excellent written and verbal presentation skill.
I am confident that my education coupled with my relevant experience will allow me to make a substantial contribution to your company.

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