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** Knowledge in using Microsoft Office(word, Excel, PowerPoint), PDF software, Google Suite
** Background in Bookkeeping, Project Management, Website Designing and SEO
** Background in using Canva, ClickUp, Trello, Quickbooks, ChatGPT, Adobe Photoshop
** In dept Knowledge in using diagnostic machine-like ECG, Treadmill test, Audiometry, Spirometry
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** Detail oriented with strong organizational skills.
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** Ability to promptly handle customer needs and complaints.
** Ability to work without supervision
** Email Management

TRAINING/SEMINARS
**VIRTUAL ASSISTANT AND SOCIAL MEDIA MARKETING TRAINING
August 7-11, 2023
VA Training Philippines
**BASIC SUPERVISORY TRAINING
October 1, 2022
Ermita, Manila PH
**CUSTOMER SERVICE TRAINING
August 6, 2022
Ermita,ManilaPH
**15 HRS- VIRTUAL EXECUTIVE ASSISTANT
May 2- May 6, 2022
Aspiring VA Camp","rawText":"SKILLS: ** Knowledge in using Microsoft Office(word, Excel, PowerPoint), PDF software, Google Suite ** Background in Bookkeeping, Project Management, Website Designing and SEO ** Background in using Canva, ClickUp, Trello, Quickbooks, ChatGPT, Adobe Photoshop ** In dept Knowledge in using diagnostic machine-like ECG, Treadmill test, Audiometry, Spirometry ·**In-depth knowledge of Maritime medical standard/ Pre-Employment Medical Standard ** Detail oriented with strong organizational skills. ** Strong multitasking skills and fast learning ability ** Proven work experience as a team leader or supervisor ** Knowledge in filing, database management and auditing ** Ability to promptly handle customer needs and complaints. ** Ability to work without supervision ** Email Management TRAINING/SEMINARS **VIRTUAL ASSISTANT AND SOCIAL MEDIA MARKETING TRAINING August 7-11, 2023 VA Training Philippines **BASIC SUPERVISORY TRAINING October 1, 2022 Ermita, Manila PH **CUSTOMER SERVICE TRAINING August 6, 2022 Ermita,ManilaPH **15 HRS- VIRTUAL EXECUTIVE ASSISTANT May 2- May 6, 2022 Aspiring VA Camp","canEdit":false,"editUrl":"https://www.workana.com/freelancer/cc88ba88541d54717435a2652b2b9ff1/profile/description","g11n":{"edit":"Editar","save":"Guardar","cancel":"Cancelar","warning":"Cuidado: No compartas datos de contacto o podrás ser bloqueado.","expandText":"Ver más detalles","collapseText":"retraer","placeholder":"Sintentiza en pocas palabras aquello que mejor te define como profesional. Muestra al mundo lo que puedes brindar para darle dirección a tu carrera freelance. Ej: Diseñador de imagen y sonido especialista en videos institucionales y retoque fotográfico"},"validation":{"required":true,"min":20}},"history":{"section":"history","title":"Historia laboral","dangerouslyWillBeRenderAsHtml_text":"SENIOR MEDICAL EVALUATOR/CUSTOMER SERVICE REPRESENTATIVE
March 26, 2018 to Present
SUPERCARE MEDICAL SERVICES INC.-MANILA PHILIPPINES

OPERATION RESPONSIBILITIES:
** Act as officer in charge in the absence of Manager to Junior Medical Evaluator
** Involved during audits like ISO certification, Department of Health Clinic Accreditation etc.
** Team player in the improvement of Customer Service and overall
** Participate in quarterly Manager’s Meeting, lead presentation of analysis reports
** Train Junior nurse evaluators in clinic process and implementation of medical guideline.
** Make summary of PEME guidelines based on client policies
** Prepare monthly and yearly Statistics of clinic and request of client
** Maintain satisfactory client-provider relationships thru customer service satisfaction
** Monitor turnaround time that aided client in their deployment.
** Perform quarterly and annual employee reviews and provide constructive feedback on their performance to help them meet professional goals
** Assist subordinates by supervising complex case

CUSTOMER SERVICE JOB RESPOSIBILITIES:
**Answer call and email inquiries from manning agents and applicants
** Update manning agency/client on the medical status of their applicants
** Submit reports based on the client needs
** Coordinate to client for concerns and new policies

JUNIOR MEDICAL EVALUATOR
MARCH 11, 2014 TO MARCH 25, 2018
SUPERCARE MEDICAL SERVICES INC.-MANILA PHILIPPINES

JOB RESPONSIBILITIES:
** Ensured completeness of the medical package/checklist of the crewmembers
** Gathered and ensured completeness of all medical results of the crewmembers
** Do initial interpretation of laboratory tests and other medical tests based on medical standards
** Provided appropriate recommendations for abnormalities requiring further investigation and referrals
** Acted as frontliner communicator of Pre-Employment Medical Examination results of crewmembers
** Give Specialist referrals to crew for specific finding.
·** Answered call inquiries of crewmembers regarding their medical pending and other concerns related on their medical

PEME PROCEDURE NURSE
DECEMBER 6, 2012 TO MARCH 10, 2014
SUPERCARE MEDICAL SERVICES INC.-MANILA PHILIPPINES

JOB RESPONSIBILITIES:
**Performed medical examination procedures such as Vision testing, Color Vision testing/Ishihara, ECG (electrocardiogram), Stress test, Spirometry/Lung function test, and administration of vaccinations/immunization
** Assisted Specialists such as Cardiologist, Endocrinologist, Ophthalmologist, Urologist and Surgeon during consultation
** Maintained, checked and facilitated calibration of medical equipment
** Encoded crewmember’s medical procedure examination results both in the Medical Information System and in medical procedure logbooks.

VOLUNTEER STAFF NURSE
NOVEMBER 16, 2011 to MAY 15, 2012
TAGUDIN GENERAL HOSPITAL AND CAPILLARIASIS CENTER

JOB RESPONSIBILITIES:
**Conducts an individualized patient assessment, prioritizing the data collection based on patient’s
immediate condition or needs within time
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