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Projeto: Análise de Dados da Infraestrutura

Valor Agregado: Desenvolvi uma ferramenta para otimizar a recepção, armazenamento, controle e geração de insights (dashboard) sobre as demandas do Setor de Infraestrutura em todas as sedes do grupo.

Ferramentas Utilizadas: Google Forms, Google Planilhas, AppScript, Google Looker Studio, Google Drive.

Resultado: A ferramenta aprimorou significativamente a eficácia na entrada, processamento e controle financeiro das demandas de diversos setores. A centralização dos processos em uma única gerência resultou em uma maior eficiência operacional, facilitando o controle de acesso, a identificação automática de problemas e a correção de erros de entrada.
_

Projeto: Análise de Dados para Sucesso do Cliente

Valor Agregado: Desenvolvi uma ferramenta para otimizar a recepção, armazenamento e controle das demandas do Setor de Sucesso do Cliente, além de gerar insights por meio de dashboards. O objetivo foi analisar o perfil de cada consumidor e formular estratégias eficazes para a retenção de clientes.

Ferramentas Utilizadas: Google Forms, Google Planilhas, Google Looker Studio, Google Drive.

Resultado: A implementação da ferramenta resultou em uma análise mais aprofundada das demandas e comportamentos dos clientes, permitindo uma visão clara e detalhada dos perfis de consumidores. Com a visualização aprimorada fornecida pelos dashboards, a equipe de Sucesso do Cliente conseguiu identificar padrões e tendências significativas. Além disso, a automação e integração dos processos reduziram o tempo de resposta e a carga de trabalho manual, contribuindo para uma operação mais ágil e eficaz.","rawText":"Analista de Dados | Grupo Christus - Atual Projeto: Análise de Dados da Infraestrutura Valor Agregado: Desenvolvi uma ferramenta para otimizar a recepção, armazenamento, controle e geração de insights (dashboard) sobre as demandas do Setor de Infraestrutura em todas as sedes do grupo. Ferramentas Utilizadas: Google Forms, Google Planilhas, AppScript, Google Looker Studio, Google Drive. Resultado: A ferramenta aprimorou significativamente a eficácia na entrada, processamento e controle financeiro das demandas de diversos setores. A centralização dos processos em uma única gerência resultou em uma maior eficiência operacional, facilitando o controle de acesso, a identificação automática de problemas e a correção de erros de entrada. _ Projeto: Análise de Dados para Sucesso do Cliente Valor Agregado: Desenvolvi uma ferramenta para otimizar a recepção, armazenamento e controle das demandas do Setor de Sucesso do Cliente, além de gerar insights por meio de dashboards. O objetivo foi analisar o perfil de cada consumidor e formular estratégias eficazes para a retenção de clientes. Ferramentas Utilizadas: Google Forms, Google Planilhas, Google Looker Studio, Google Drive. Resultado: A implementação da ferramenta resultou em uma análise mais aprofundada das demandas e comportamentos dos clientes, permitindo uma visão clara e detalhada dos perfis de consumidores. Com a visualização aprimorada fornecida pelos dashboards, a equipe de Sucesso do Cliente conseguiu identificar padrões e tendências significativas. Além disso, a automação e integração dos processos reduziram o tempo de resposta e a carga de trabalho manual, contribuindo para uma operação mais ágil e eficaz.","canEdit":false,"editUrl":"https://www.workana.com/freelancer/cd1f0103c9c2979c7f5c43238db6664e/profile/history","g11n":{"edit":"Edit","save":"Save","cancel":"Cancel","warning":"Warning: Don't share contact information or you may be blocked.","expandText":"View more","collapseText":"View less","placeholder":"Describe your work on previous projects, your role, and your contributions for each milestone of your professional career. Tell us how your work has brought value to the projects you have collaborated on in the past. Choose the most relevant aspects for each position, what you learned and achieved, and anything else that will help in understanding your career path."},"validation":{"required":true,"min":20,"max":50000}}},"profileCompleteness":{"show":false},"newProfileCard":{"canEditCompany":false,"canAddFavorite":false,"addFreelancersDropdownTitle":"Add to list","isHero":false,"isVerifiedAgency":false,"companyVisibleName":"B. D.","companyId":10128219,"companyHash":"cd1f0103c9c2979c7f5c43238db6664e","ratingData":{"rating":0,"hasRating":false,"width":"width: 0","noRatings":"No ratings yet","average":0,"ratingText":"No ratings yet"},"profileVisibilityEditInitials":{"isChecked":true,"actionUrl":"https://www.workana.com/companies/profile/edit/visibility","g11n":{"toggleLabel":"Public Profile"}},"agencyEditInitials":{"isChecked":false,"actionUrl":"https://www.workana.com/companies/profile/edit/is_agency","g11n":{"toggleLabel":"Agency Profile"}},"phone":{"text":"Phone number: ","canEditPhone":false,"hasPhone":false,"number":null},"countryData":{"country":"BR","name":"Brazil","class":"flag flag-br","url":"https://www.workana.com/freelancers/brazil?ref=freelancer_view","blankGif":"https://cf.wkncdn.com/static/assets/build/img/blank.4f4e80a62.gif"},"hourlyRate":{"text":"Hourly rate:","rate":"R$ 59.90","isSet":true,"currency":"BRL","amount":"59.90"},"mainSkill":{"isSet":true,"text":"Freelancer expert in IT & Programming"},"public":true,"clarificationText":"Allowed formats:
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