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Soy Yoselin, Asistente Virtual, y mi objetivo es ayudarte a gestionar lo urgente para que tú puedas construir tu éxito con tranquilidad y enfoque. Con conocimientos en Marketing Digital y una amplia experiencia en atención al cliente, gestión administrativa y coordinación de equipos. Gracias a esto he desarrollado habilidades que me permiten adaptarme, organizar y comunicarme de manera efectiva. Estoy aquí para que confíes en que las cosas se harán (y se harán bien).

Me apasiona todo lo relacionado con el entorno digital, y siempre estoy buscando formas de aportar valor y generar un impacto positivo y significativo. Creo firmemente que la clave del éxito es saber delegar, y es justo ahí donde entro yo, ayudándote a gestionar lo urgente para que tú puedas enfocarte en lo que realmente importa.

Tengo formación en Administración y Empresas, con especializaciones en Asistencia Virtual, Marketing Digital, Creación de Contenido y Pinterest Manager. Pero más allá de los títulos, lo que realmente me define es mi pasión por crear soluciones que marquen la diferencia para empresas y emprendedores como tú.

Me defino como una profesional versátil con gran capacidad organizativa y comunicativa, siendo a su vez una persona resiliente, proactiva y polivalente siempre dispuesta a afrontar nuevos desafíos.

Si buscas a alguien en quien confiar para que las cosas se hagan con excelencia y sin preocupaciones, estoy aquí para ti. ¿Listo para delegar y liberar tu tiempo? ¡Contáctame y empecemos a trabajar juntos!","rawText":"¿Qué harías si tuvieras más tiempo para enfocarte en lo realmente importante? Soy Yoselin, Asistente Virtual, y mi objetivo es ayudarte a gestionar lo urgente para que tú puedas construir tu éxito con tranquilidad y enfoque. Con conocimientos en Marketing Digital y una amplia experiencia en atención al cliente, gestión administrativa y coordinación de equipos. Gracias a esto he desarrollado habilidades que me permiten adaptarme, organizar y comunicarme de manera efectiva. Estoy aquí para que confíes en que las cosas se harán (y se harán bien). Me apasiona todo lo relacionado con el entorno digital, y siempre estoy buscando formas de aportar valor y generar un impacto positivo y significativo. Creo firmemente que la clave del éxito es saber delegar, y es justo ahí donde entro yo, ayudándote a gestionar lo urgente para que tú puedas enfocarte en lo que realmente importa. Tengo formación en Administración y Empresas, con especializaciones en Asistencia Virtual, Marketing Digital, Creación de Contenido y Pinterest Manager. Pero más allá de los títulos, lo que realmente me define es mi pasión por crear soluciones que marquen la diferencia para empresas y emprendedores como tú. Me defino como una profesional versátil con gran capacidad organizativa y comunicativa, siendo a su vez una persona resiliente, proactiva y polivalente siempre dispuesta a afrontar nuevos desafíos. Si buscas a alguien en quien confiar para que las cosas se hagan con excelencia y sin preocupaciones, estoy aquí para ti. ¿Listo para delegar y liberar tu tiempo? ¡Contáctame y empecemos a trabajar juntos!","canEdit":false,"editUrl":"https://www.workana.com/freelancer/d09b2baa027c086d663cfc6c17aa9f6c/profile/description","g11n":{"edit":"Editar","save":"Guardar","cancel":"Cancelar","warning":"Cuidado: No compartas datos de contacto o podrás ser bloqueado.","expandText":"Ver más detalles","collapseText":"retraer","placeholder":"Sintentiza en pocas palabras aquello que mejor te define como profesional. Muestra al mundo lo que puedes brindar para darle dirección a tu carrera freelance. Ej: Diseñador de imagen y sonido especialista en videos institucionales y retoque fotográfico"},"validation":{"required":true,"min":20}},"history":{"section":"history","title":"Historia laboral","dangerouslyWillBeRenderAsHtml_text":"Dentro del área de atención al cliente he desarrollado las siguientes funciones:

- Actualización y mantenimiento de la base de datos (Data Entry)
- Gestión y seguimiento del email
- Atención telefónica y asistencia por correo electrónico (Call Center)
- Control de agenda y planificación en Calendar
- Resolución de incidencias y atención al cliente vía CRM
- Contacto con clientes y proveedores en procesos de compra y venta
- Coordinación y formación de equipos
- Alcanzar objetivos e indicadores comerciales (KPI's)

Por otra parte, he desempeñado diversas tareas enfocadas en la parte administrativa:

- Control, gestión administrativa y revisión documental
- Apoyo en los procesos de facturación y contabilidad
- Manejo de programas contables (Factusol, Contasol)
- Conocimiento y uso de Microsoft Office (Excel, Word, Power Point, Access)
- Google Workspace (Gmail, Keep, Sheets, Slides, Docs, Forms, Drive...)
- Uso y manejo de Outlook Microsoft
- Registro y archivo de documentación (De manera física e informática)
- Uso de Dropbox y almacenamiento en la nube
- Elaboración y seguimiento de presupuestos
- Creación de albaranes y facturas
- Realización de finiquitos, presupuestos, proyectos, contratos, entre otros.
- Apoyo en la preparación del comité mensual
- Recuperación de recibos impagados
- Liquidación contable y cierre de mes

En base a la creación de contenido y Marketing Digital:

- Edición de videos con herramientas como CapCut
- Diseño en Canva
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