Luci L. T. O. freelancer experto en Traducción al Inglés, Social Media Marketing, Marketing, Blogs

Luci L. T. O.

Customer Relationship Manager at FTB market

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Redacción y Traducción

Sobre mí
Journalist graduated from the Federal University of Santa Maria, I have followed the evolution of business communication and marketing, especially with regard to social media and strategies that increase the interaction of a brand with the public. Throughout my career I have worked as editor, social media manager, marketing analyst and customer relationship manager. I have also worked as an English teacher and as a translator (English-Portuguese / Portuguese-English / Spanish-Portuguese).
Historia laboral
- Customer Relationship Manager at FTB market - 07/2013 - now
Responsible for client relationships and attention to customers. Responsible for the production and improvement of care processes related to trade and supplier support. Member of the team of marketing and corporate communications.

- Community Manager at Vostu - 07/2013 - 02/2013
I work in the Social Media area of the company, with special attention to the social medias of the organization and also generating content for social medias of some games developed by Vostu (Magic Valley, World Mysteries, Flying Kingdoms), aiming to achieve engagement of the user with the product, expanding the story and game experience. In addition, I participate in the review and content generation in Portuguese for casual and mobile games. I also compose the PR team, which takes cares of the corporate image and the relationship with the media. • Creative texts in Portuguese and English • Communication Planning • Content Generation • Moderation of fanpages, twitters and blogs • Social Media Strategies • Reports about the preference of the audience • Social Media Metrics 2 recommendations available upon request

- Social Media Content Analyst at Dois - Agência de Conteúdo -  06/2011 - 04/2012
Social media content analyst and Public Relations for companies of different areas.

- Journalist at Secretaria da Agricultura, Pecuária e Agronegócio do RS - 09/2010 - 05/2011
Public Relations at Secretaria Estadual da Agricultura, Pecuária e Agronegócio (SEAPA).

- Operational Supervisor at Instituto Cultural 03/2009 - 05/2011
In charge of the pedagogical area in three schools of Cultural Institute, english school. English teacher.

- Marketing Analyst at Prati, donaduzzi - 07/2007 - 06/2008
I worked in the Marketing Department, with special attention to public relationship, production of content for the company website and relationship with the media. Also, did the production of the material used by the sales department of the company.

- Public Relations at Faculdade Sul Brasil - 01/2006 - 06/2007
Public Relations at this educational institution, coordinating journalism students in the communications agency of the univesity. I was also incharge of the newspapers of the university, of the Journalism course and the Administration course.

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