Raul M. freelancer experto en Community Management, Contenido Web, Servicio al Cliente, Facebook, Publicidad en Google, Facebook, Twitter

Raul M.

La gente no compra tu producto sino tu pasión

0 / 5

Peru
Valor hora:

S/. 25,00

Marketing y Ventas

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Sobre mí
With an education in Bussines Management and 8+ years of experience in administrative, sales and marketing roles. I contribute technical and organizational techniques to contrive effective solutions in bussines environments. A goal- oriented individual. I have the ability to prioritize multiple simultaneous projects, work with strict deadlines, and rise to professional challenges.

Personal Details

DNI    41684052
Date of Birth    : 26 July 1982
Age    : 33-years-old
Matiral Status: Single
Nacionality: Peruvian
Gender: Male

Education:

Master of Marketing - San Ignacio de Loyola University, Lima, Perú
Bachelor of Bussines Administration – San Agustin University, Arequipa, Perú
Historia laboral
Marketing & Sales Manager                    
October 2014 - July 2015
Disecom SAC

•    Develop and implement retail marketing strategies
•    Lead best in class team of category marketing leads and managers to achieve retail sales goals.
•    Oversaw planning and use of labor, visual merchandising, and promotion budgets.
•    Identified and initiated product allocations, refurbished product strategy, and seasonal strategies.
•    Trained, coached, mentored, and supervised large team of professionals engaged in data entry, customer service, property / subdivision research, and scanning activities.
•    Managed day-to-day workflow and championed efficiency within daily operational tasks.










Senior Sales & Costumer Supervisor
February 2013 - October 2014    
Financiera Uno S.A
•    Provided key insightful strategic leadership to management of departmental operations.
•    Developed / presented monthly reports to senior company leadership.
•    Trained, coached, mentored, and supervised large team of professionals engaged in data entry, customer service, property / subdivision research, and scanning activities.
•    Managed day-to-day workflow and championed efficiency within daily operational tasks.
•    Collaborated with and reported to senior operational leadership regarding all project deliverables, customer service issues, departmental operational updates, and human resources activities and functions.

Junior  Sales & Costumer Supervisor
April 2008 - January 2013
Interbank

•    Oversee operations of Customer service center
•    Conduct ongoing analysis of customer service programs and employee performance.
•    Develop relationships with vendors, suppliers and producers.
•    Work with scheduling software to ensure that customers are scheduled for maintenance or product returns.
•    Deliver presentations to management, sales team, executives and partners.
•    Create action logs, scripts and procedures to improve service.
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Posición del perfil: Bronze

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