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Función: Promover el volumen de ventas, analizando la marcas competidoras y estableciendo divisiones y asignación de zonas territoriales para promocionar la calidad del producto final. Emitir las cotizaciones y los pedidos generadas por las mismas, realizar el match de ambas y analizar la cantidad de ventas por cada vendedor. Encargado del mantenimiento preventivo y correctivo de la flota de Vehículos de la empresa y realizaba ventas directas desde la oficina comercial.

Empresa: Indexa It Solutions, C.A
Cargo: Coordinador Soporte y redes it
Función: Solucionar fallas de primer y segundo nivel. 2.- Asistencia remota y presencial al momento de solucionar fallas con hardware y software. 3.- Mantener el nivel de servicio dentro de los indicadores establecidos. 4.- Instalación y configuración de equipos e impresoras. 5.- Mantenimiento de equipos de usuarios. 6.- Instalación de cableado estructurado de red, ponchado y certificación del mismo. 7.- Planificación de planes de mejoras en el área tecnológica. 8.- Soporte en el área de redes LAN y WLAN. 10.- Active directory. 11.- Reparación de hardware / software. 12.- Antivirus KAS. / Mantener actualizado el inventario de Hardware tecnológico. Laboré en el Dpto. IT en Bridgestone Firestone (Planta) como outsourcing.

Empresa: ICT Consultores, C.A
Cargo: Analista de Soporte It
Función: 1.- Reportar y solucionar fallas de primer y segundo nivel. 2.- Asistencia remota y presencial al momento de solucionar fallas con hardware y software. 3.- Mantener el nivel de servicio dentro de los indicadores establecidos. 4.- Instalación y configuración de equipos e impresoras. 5.- Mantenimiento de equipos de usuarios. 6.- Instalación de cableado de red pochado y certificación del mismo. Empresas donde he laborado a través de este outsourcing: Ferretería EPA / Chrysler de Venezuela. En las dos empresas desempeñe el cargo de soporte en el área de TI.

Empresa: Atento Venezuela, S.A
Cargo: Agente de Operaciones Movilnet/Cantv
Función: 1.- Ofrecer soporte para cualquier fallas con el servicio de aba.
2.- Asignar los recursos necesarios para la atención de urgencias y/o emergencias. 3.-Mantener comunicación con los clientes, a fin de obtener sus observaciones e inquietudes las cuales puedan ayudar a mejorar el servicio. 4.- Cumplir a cabalidad con los manuales de procedimientos de los procesos de resolución de fallas. 5.- Mantener los niveles de servicio dentro de los parámetros establecidos.

-REFERENCIAS LABORALES
ExperIencia laboral: Indexa IT Solution C.A - Coordinador Soporte IT
Referente: Eliana Beatriz Mora Medina (Fue mi partner)
Contacto: ventas@indexa.com.ve / +58 (0424) 4222259

Experiencia laboral: Manufacturas Maker, C.A - Administrador de Ventas
Referente: Alejandro Esparragosa (Fue mi partner)
Contacto: alejandrojec22@gmail.com / +58 (0414) 4334145","rawText":"Empresa: Manufacturas Maker, C.A Cargo: Administrador de ventas en Manufacturas Maker, C.A. Función: Promover el volumen de ventas, analizando la marcas competidoras y estableciendo divisiones y asignación de zonas territoriales para promocionar la calidad del producto final. Emitir las cotizaciones y los pedidos generadas por las mismas, realizar el match de ambas y analizar la cantidad de ventas por cada vendedor. Encargado del mantenimiento preventivo y correctivo de la flota de Vehículos de la empresa y realizaba ventas directas desde la oficina comercial. Empresa: Indexa It Solutions, C.A Cargo: Coordinador Soporte y redes it Función: Solucionar fallas de primer y segundo nivel. 2.- Asistencia remota y presencial al momento de solucionar fallas con hardware y software. 3.- Mantener el nivel de servicio dentro de los indicadores establecidos. 4.- Instalación y configuración de equipos e impresoras. 5.- Mantenimiento de equipos de usuarios. 6.- Instalación de cableado estructurado de red, ponchado y certificación del mismo. 7.- Planificación de planes de mejoras en el área tecnológica. 8.- Soporte en el área de redes LAN y WLAN. 10.- Active directory. 11.- Reparación de hardware / software. 12.- Antivirus KAS. / Mantener actualizado el inventario de Hardware tecnológico. Laboré en el Dpto. IT en Bridgestone Firestone (Planta) como outsourcing. 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