CECILIA C. freelancer experto en Marketing, Servicio al Cliente, Community Management

CECILIA C.

Everything you do do it with love.

0 / 5

Marruecos
Valor hora:

USD 13,00

Marketing Digital

Sobre mí
I am enthusiastic, responsible and hardworking. It is easy for me to work individual or in team work as well. I can overcome difficult situations without stress and I have an excellent spirit of service.
Having the opportunity to living and visiting different countries such as ; France, Spain, Belgium, Netherlands, the United Kingdom, Morocco and Mexico, I have been able to develop my skills to the fullest and learned many things about general culture that allow me to understand the behavior and habits of people from different cultures.
I'am skilled to communicate with clients over phone and email or other social media platforms. I have experience with live chat and content creation for social networks. If my employer asks for it, I can learn to use any new tools that get the job done well.

I look forward to working with you and providing excellent customer service and anything else you may need help with!
Historia laboral
My last work was like Community Manager in Tesoro Ixtapa Hotel and Resorts.
I was manager of the e-marketing department with 2 people in charge and my main duties were:
▪ The Optimization of social media (Creation of content, animation, customer
interaction, loyalty, etc.)
▪ Conception and events logistic.
▪ Monitoring and dissemination of events
▪ Customer service manager via chat, e-mail and call center
▪ Public relations management
▪ Management and monitoring of online reservations less

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