My last work was like Community Manager in Tesoro Ixtapa Hotel and Resorts.
I was manager of the e-marketing department with 2 people in charge and my main duties were:
▪ The Optimization of social media (Creation of content, animation, customer
interaction, loyalty, etc.)
▪ Conception and events logistic.
▪ Monitoring and dissemination of events
▪ Customer service manager via chat, e-mail and call center
▪ Public relations management
▪ Management and monitoring of online reservations less